Sales Dept Mgt

(Recorded Webinar)
Presenters: Steve Nickelsen of Nickelsen Partners and Chris Harrell of Chris Harrell Consulting
Original Air Date: September 8, 2011
Program Length: 110 minutes

What are the new compensation alternatives? What will motivate Gen “Y”? What if they don’t like your lollypops? Possible friction between Gen “Y” and current Gen “X” managers? With Special Guest and Gen “Y” Consultant – Chris Harrell.

Almost since the beginning of auto retailing, the pay plans have been “a percentage of the gross profit.” It is just not working as well as it did before (if it every really performed). With 70 million Gen “Y” in the workforce, their seemingly quirky attitudes and expectations cry out for a “new way” to pay and manage your managers and your sales staff. So, what kinds of pay plan changes are successful, forward-thinking dealers bringing into play? And will these new compensation models help you reach your goals?

You will learn:
Why “percentage of the gross” is not working as well as it used to
How to identify clear-cut goals in your compensation planning
How you can balance the needs of newer Gen “Y” sales staff with very different needs of older generation staff members
Case Studies of several dealerships that have tackled this challenge and a report on their successes and progress
Exactly what does motivate Gen “Y” and how does differ from traditional showroom command and control models
Why this new generation doesn’t respond to traditional “Help Wanted” ads – and some samples of ads that do work
Why this generational change may pose the biggest challenge to car dealers in decades

PURCHASE OPTION:
Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More

(Recorded Webinar)
Presenter: Clayton Stanfield, Manager of Dealer Training for eBay Motors
Original Air Date: August 11, 2011
Program Length: 80 minutes

Find out how experienced dealers are leveraging this sales channel to achieve even greater success

This workshop is designed for dealers and managers who have previously attended an eDealer Class and are now ready to take sales to the next level. Here is a partial list of topics we will address:

Tips for Increasing Closing Percentages
Creating World Class Listings
eBay Motors Phone Skills
Advanced Pricing Techniques

Join us as Clayton Stanfield, the manager of Dealer Training for eBay Motors promises to let you in on their secrets. Nearly every dealership has some eBay presence, but a few have learned how to get even better results. Find out how!

PURCHASE OPTION:
Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More

(Recorded Webinar)
Presenter: Grant Cardone, Sales Expert and Author, Cardone Enterprises
Original Air Date: July 21, 2011
Program Length: 75 minutes

The Smart Phones offer multiple opportunities for information gathering, customer relationship enhancement and marketing. Learn how to get the most from this remarkable tool.

Smart Phones are everywhere! And smart business people are learning to use the many tools and capabilities contained in these compact devices to sell more products and services as well as to open doors to new opportunities. Grant Cardone is always on the cutting edge of new technology, especially as they can be applied to the auto dealership business model. He has identified a number of ways that the Smart Phone can and should be used in your dealership and on July 21st Grant will spend 60 minutes with us detailing how the Smart Phone can help revolutionize your dealership.

PURCHASE OPTION:
Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More

(Recorded Webinar)
Presenter: Jason Ezell, President of Dataium
Orginal Air Date: June 30, 2011
Program Length: 70 minutes

By observing and reporting on today’s auto shopper’s online behavior, we can now foresee and forecast future sales better than ever!

With almost 90% of all auto shoppers going online to research their next vehicle, the “data exhaust” left behind gives us invaluable insight into what these shoppers will be buying; also when and where. By collecting, aggregating, normalizing and reporting on this auto shopper data, we now have visibility never before available. With this data, we can see, analyze and react to current and specific market trends in real time. With these techniques dealers and OEMs will never be left in the dark concerning sudden market shifts. Find out how you can read your customers’ minds.

PURCHASE OPTION:
Limited Time Only! For just the cost of one live webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel.
There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Learn More

(Recorded Webinar)
Presenter: Mark Rikess of The Rikess Group and Dr. Nicole Lipkin, author "Y in the Workplace"
Original Air Date: June 16, 2011
Program Length: 75 minutes

By 2012 40% of all car shoppers will be Gen “Y” – You have to understand them!

Most top level managers come from the “Boomer” generation; born between 1946 and 1960. Some, like our current U.S. president, are “Gen Xers”; born between 1961 and 1979. But as they come to mature adulthood, few have ever seen anything like “Gen Y” – born since 1980. Both as employees and customers, this new variety of adult is causing a multitude of friction points. Their attitudes and habits with regard to decision making, work ethic, communication, dress codes and loyalty (to both brands and employers) are creating perplexing challenges for car dealers. Mark Rikess has taken a close look at “Gen Y” and offers his insights on how this growingly important segment of the workforce and of consumers in general will impact car dealers. You do not want to miss this!

PURCHASE OPTION:
Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More

(Recorded Webinar)
Presenter: Jerry Thibeau, Phone-Up-Ninjas
Original Air Date: June 2, 2011
Program Length: 90 minutes

Getting past the "shield" and into a face-to-face meeting

When sales leads come in via email - one of the biggest challenges is to gain trust and to move the potential customer from an "inquiry" to a "showroom appointment." Customers can use an emailed inquiry as a shield to hide behind and it takes some strategy and skill to get them out of their comfort zone and into your showroom. According to Jerry Thibeau, once you get your Internet lead on the phone, you should be able to schedule appointments in 65% of the opportunities. If that is not true for you and your store, then you want to be with us on June 2nd as Jerry shares both his strategies and teaches some of the skills needed to make this happen for you.

PURCHASE OPTION:
Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More

(Recorded Webinar) May 19 at 1pm Eastern and 10am Pacific
Presenter: Steve Nickelsen, Nickelsen Partners
Orginal Air Date: May 16, 2011
Program Length: 95 minutes

Effective new ways to staff-up for an expanding new car market

You would think that with unemployment still high, filling those sales positions in your showroom would not be a problem. And indeed, if all you need are warm bodies, they are not hard to find. But to truly capitalize on a rising demand for cars and trucks, you don't need just bodies; you need sales candidates that will be better-than-average, skilled performers with personalities that fit well with your culture. Steve Nickelsen tells us that more than half of the dealerships he comes in contact with are understaffed relative to their sales objectives. So, where do you find the perfect fit for your sales staff? What selection process should you employ? And then, how to you hire and train these new players efficiently so that they can start helping you meet those objectives? How do you get them up to speed quickly and then keep them in your employ? Get all the answers here.

PURCHASE OPTION:
Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More

(Recorded Webinar)
Presenter: Bill Forbes
Original Air Date: March 24, 2011
Program Length: 77 minutes

Effective prospecting will help mid-level performers increase 2-3 units per month.

Our speaker for this session, Sales Trainer, Consultant and Ex-Dealer Bill Forbes says that prospecting is a neglected component in the road to the sale. Prospecting is treated as an afterthought in many training programs and almost ignored as a means of helping struggle sales people to raise the performance bar. Bill promises 25 ways that can be employed by your sales staff to create new customer, in-showroom appointments! You may already do a few of these, but Bill guarantees you are not using them all. If you have been looking for a more effective way to help your mid-level producers, then these prospecting ideas are the answer. Join Bill Forbes for a 70-minute webinar featuring innovative approaches to this neglected selling tool.

PURCHASE OPTION:
Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More

(Recorded Webinar)
Presenter: Wayne Youngs, Executive Consultant at Dixon Hughes PLLC
Original Air Date: November 11, 2010
Program Length: 1 hour 30 minutes

Auto dealers sell cars! Technology professionals do techie stuff! And that's the way most dealers would like to keep it. However not knowing what new selling technologies are available, realistic, effective and more importantly cost-effective can put you at a severe disadvantage compared to your competitors. If you rely on your competitors to be in the dark on these subjects, you run an unreasonable risk of getting bulldozed by them. Wayne Youngs has the info you need to make intelligent decisions about your investment in DMS systems and especially those features that give you a selling advantage. He will be with us o to give you an insider's look at what you should and should not be considering. Learn More