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MHI2 | Workshop Executive Summary | Best Practices for Hiring and Training Dealership BDC Representatives

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All about the important role of the BDR (Business Development Rep)…looking at job descriptions, pay plans, staff scheduling, mystery shopping and performance mentoring.

Live Workshop Ratings & Comments:

Bradley Hudson of Easy Auto / Sunrise Acceptance 8 out of 10 The most important idea I took away from the webinar is to always “create the reason and benefits to coming in” when setting appointments. I wish Kevin would have been more specific when answering some of the questions asked. Thank you for the opportunity to listen and learn from the workshop yesterday. I appreciate your time.
Bob Milner of Mercedes-Benz of Long Beach 10 out of 10 Very good, detail information that will help anyone.
David Griffith of Griffith Motors 8 out of 10 good info...very timely with our biz
Dennis Davis of Lexus of Huntsvile 10 out of 10 IT COVERED PAY PLANS AND JOB DESCRIPTIONS AND PRIORITIES. GREAT INFO.
Herf Donnert of Lowe Chevrolet 10 out of 10
Joe Kightlinger of Kightlinger Motors Inc 8 out of 10 very informative
Mark Foster of Walker Cadillac 5 out of 10 Presenter/s communications
Theresa Poole of Ulmer Chevrolet 10 out of 10 The material is relevant to management - and although it's common sense, it's great to re-surface that!

MHI2 | Workshop Executive Summary | Best Practices for Hiring and Training Dealership BDC Representatives

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