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  1. New Directions in Dealership Succession Planning it's getting more complicated.

    DCL2 New Directions in Dealership Succession Planning it's getting more complicated.

    $298.00

    (Recorded Webinar)
    Presenter: Rick Kotzen, Ron Sompels, and Marv Hills of Crowe, Horwath LLP.
    Original Air Date: December 10, 2009
    Program Length: 1 hour 44 minutes

    Forget what you think you know about Succession Planning for your dealerships.  Big changes are coming.  Automakers have taken note of the turmoil in the dealer body caused by factory bankruptcies, dealers bailing out, relocations, consolidations, and more.  OEMs will want to have a more explicit say in how a dealer passes ownership of the family business.  That’s a “game changer,” folks.  What will the role of the dealership general managers be in this new scheme? How will the manufacturers’ criteria change? What new tax laws are coming? Are there new estate planning techniques? What does all this mean for car dealers, their families, and their dealership managers? Learn More
  2. Key to Improving Service Sales, Profits and Productivity

    DCK1  Key to Improving Service Sales, Profits and Productivity

    $298.00

    (Recorded Webinar)
    Presenter: Richard Owen of ROI Consulting and Training
    Original Air Date: November 5, 2009
    Program Length: 1 hour 52 minutes

    A cold, hard fact of life is that we are selling a lot fewer vehicles these days.  And while that has a primary impact on the variable operations of the dealership, those of you responsible for the fixed side of the business are seeing its impact as well.  Just the reduction of warranty and get-ready service income is enough to get your attention.  So if your concerns center on keeping your shop busy, selling more labor or improving technician productivity and overall profits, then you will not want to miss this session with veteran trainer Richard Owen.  Richard is a training pro and will deliver a long list of strategies you can employ today to help pump some life into your Service Department.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  3. How to Create Pay Plans that Really work with Jeff Sacks

    DDI1 How to Create Pay Plans that Really work with Jeff Sacks

    $298.00

    (Recorded Webinar)
    Presenter: Jeff Sacks, Jeff Sacks Auto
    Original Air Date: September 2, 2010
    Program Length: 1 hour 50 minutes

    Creating manager pay plans that help achieve dealership goals can be a daunting task. Keeping these plans simple enough to understand how they will impact the manager's pay check, while still getting the behavior and performance you desire are still elusive targets for many dealers, GMs and Controllers. Jeff Sacks is a long-time student of dealership pay plans and will provide for you a process for pay plan creation that will avoid the mistakes and backfires that often end up over-paying or even worse- rewarding non-productive behaviors. Pay-For-Performance is a worthy goal- now learn how to create pay plans that truly work in sync with your intentions. Learn More
  4. Creating a Compensation Plan for your Dealership - Plus What's New in Pay Plans

    DCJ2 Creating a Compensation Plan for your Dealership - Plus What's New in Pay Plans

    $298.00

    (Recorded Webinar)
    Presenter: Mike Bowers
    Orginal Air Date: October 8, 2009
    Program Length: 1 hour 53 minutes

    Controlling compensation in a dealership environment is a difficult task. Join Mike as he provides you with a step-by-step action plan for putting some reason and value behind your compensation policies. Mike will also share the best dealership pay plans from our recently revised Pay Plan Manual. Learn More
  5. How to Create Online Content that Builds Traffic, Leads and Sales

    DCJ1 How to Create Online Content that Builds Traffic, Leads and Sales

    $298.00

    (Recorded Webinar)
    Presenter: Brian Pasch
    Orginal Air Date: October 1, 2009
    Program Length: 1 hour 29 minutes

    Creating online content that is SEO compliant and very effective — Blogs, Press Releases, eZines and more. The best way to by-pass the lead aggregators is to drive traffic to your own Website. Creating content that changes regularly is one of the best ways to achieve that goal. Brian Pasch returns with some easy-to-use writing templates that can make this task a whole lot easier. Learn More
  6. Email Marketing Techniques & Templates for Service Department

    DCI3 Email Marketing Techniques & Templates for Service Department

    $298.00

    (Recorded Webinar)
    Presenter: Peter Martin
    Orginal Air Date: September 29, 2009
    Program Length: 1 hour 38 minutes

    Many seem to think that email marketing in the dealership environment is only for selling cars. The fact is that this medium is a much better fit for building and maintaining customer relationships. Learn how to employ this highly effective tool to build service volumes and develop an army of highly connected customers - Connected to what? – Connected to your dealership! Learn More
  7. Labor Law Basics for Dealership Managers

    DCI2 Labor Law Basics for Dealership Managers

    $298.00

    (Recorded Webinar)
    Presenter: Jed Marcus, Esq
    Orginal Air Date: September 17, 2009
    Program Length: 1 hour 42 minutes

    Every day dealerships get caught up in costly disputes involving the minutia of the many labor laws. And then changes in the laws – ADA, FMLA and FLSA can add to the confusion. Jed will share with us some practical ideas about how dealership managers can be fore-armed for costly and time-consuming employee or government disputes. Here’s one to consider: What should a sales manager do if a salesman refuses to work on Saturdays or Sundays for religious reasons? Learn More
  8. Case Studies in Successful Customer Loyalty in the Dealership

    DDI2 Case Studies in Successful Customer Loyalty in the Dealership

    $298.00

    (Recorded Webinar)
    Presenter: Mike Gorun
    Original Air Date: September 9, 2010
    Program Length: 1 hour 43 minutes

    Everyone knows that it should be easier to re-sell and existing customer than it is to go out and find a new one. The basic building blocks of customer loyalty are a quality product or service delivered at fair prices, but also in a way that makes your customers know that they are appreciated and valued. Customer Loyalty programs and systems abound -  just how do you know which one, if any, will work best in your dealership. On September 9th visit with Mike Gorun from MediaTrack as we explore case studies of successful customer loyalty initiatives in the dealership environment. Learn More
  9. Case Studies: Service Departments Winning Back 2nd & 3rd Owner Vehicles

    DDI3 Case Studies: Service Departments Winning Back 2nd & 3rd Owner Vehicles

    $298.00

    (Recorded Webinar)
    Presenter: Ed Kovalchick
    Original Air Date: September 16, 2010
    Program Length: 1 hour 31 minutes

    Learn what is different about the “corner garage” that keeps customers coming back over and over again as their vehicles age.  Ed Kovalchick is a nationally-known service management trainer and for about 18 months he has devoted almost all of his time studying what makes the corner garage tick.  His findings will amaze you – the average customer comes back 4 times per year producing a 2.7 hour repair order with each visit.  Working on vehicles with an average age of 9 years, parts sales exceed labor. Ed will profile several dealership service departments that have transformed a segment of their shop into The Garage® with some amazing results.  It takes a change of mindset – Ed will show you how you can make it work in your dealership. This can open up a whole new business in service. Learn More
  10. How to Create a Consistent & Professional Service Lane Selling Process

    DDI4 How to Create a Consistent & Professional Service Lane Selling Process

    $298.00

    (Recorded Webinar)
    Presenter: Steve Kwiatkowsk
    Original Air Date: September 23, 2010
    Program Length: 1 hour 31 minutes

    How can your service department create the consistent selling process so often in evidence in the showroom?  This question has vexed dealers and service managers for decades.  The selling discipline taught and enforced in so many dealership showrooms is almost always absent once you get to their service drives.  System-selling guru, Steve Kwiatkowski of Liqqid Inc. will bring you real life examples of dealerships employing new tools to impressively increase maintenance package sales. Meet some of the dealer and service managers as they tell you how their success was realized. We all know there are huge profits to be earned in these sales – now you can learn how other dealerships have achieved their success in selling more high-profit maintenance packages.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More

Items 21 to 30 of 515 total

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