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  1. DEI2 Steve Nickelsen:  New Trends in Compensation – Getting Past “Percentage of the Gross”

    DEI2 Steve Nickelsen: New Trends in Compensation – Getting Past “Percentage of the Gross”

    $298.00

    (Recorded Webinar)
    Presenters: Steve Nickelsen of Nickelsen Partners and Chris Harrell of Chris Harrell Consulting
    Original Air Date: September 8, 2011
    Program Length: 110 minutes

    What are the new compensation alternatives? What will motivate Gen “Y”? What if they don’t like your lollypops? Possible friction between Gen “Y” and current Gen “X” managers? With Special Guest and Gen “Y” Consultant – Chris Harrell.

    Almost since the beginning of auto retailing, the pay plans have been “a percentage of the gross profit.” It is just not working as well as it did before (if it every really performed). With 70 million Gen “Y” in the workforce, their seemingly quirky attitudes and expectations cry out for a “new way” to pay and manage your managers and your sales staff. So, what kinds of pay plan changes are successful, forward-thinking dealers bringing into play? And will these new compensation models help you reach your goals?

    You will learn:
    Why “percentage of the gross” is not working as well as it used to
    How to identify clear-cut goals in your compensation planning
    How you can balance the needs of newer Gen “Y” sales staff with very different needs of older generation staff members
    Case Studies of several dealerships that have tackled this challenge and a report on their successes and progress
    Exactly what does motivate Gen “Y” and how does differ from traditional showroom command and control models
    Why this new generation doesn’t respond to traditional “Help Wanted” ads – and some samples of ads that do work
    Why this generational change may pose the biggest challenge to car dealers in decades

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  2. MEI2 PAY PLANS TO JUMPSTART THE DEALERSHIP

    MEI2 PAY PLANS TO JUMPSTART THE DEALERSHIP

    $39.00

    PDF Download

    Creating manager pay plans that help achieve dealership goals can be a daunting task. Keeping these plans simple enough to understand how they will impact the manager's pay check, while still getting the behavior and performance you desire are still elusive targets for many dealers, GMs and Controllers. Jeff Sacks is a long-time student of dealership pay plans and will provide for you a process for pay plan creation that will avoid the mistakes and backfires that often end up over-paying or even worse- rewarding non-productive behaviors. Pay-For-Performance is a worthy goal- now learn how to create pay plans that truly work in sync with your intentions. Learn More
  3. MFD2 The Seven Essential Elements For Buy-Here Pay-Here Success

    MFD2 The Seven Essential Elements For Buy-Here Pay-Here Success

    $39.00

    PDF Download

    How to create BHPH or LHPH Success in your Dealership or Group - Using Existing Facilities or Satellite lots

    The BHPH concept is not new. In fact it has stood the test of time. And now more and more dealerships are seeing the wisdom of creating a BHPH business that either works out of their existing facilities or is housed in off-site locations nearby.

    Learn the details of the 7 Essentials:
    Business Model & Inventory
    Controls & What Numbers to Monitor
    The Unique Selling Process
    Applications & Underwriting
    Secrets of the Payment Process
    How to Manage Delinquency
    Best Marketing Practices Learn More
  4. MFF1 How car dealers routinely get overcharged in five key expense categories and what they can do about it

    MFF1 How car dealers routinely get overcharged in five key expense categories and what they can do about it

    $39.00

    PDF Download

    Even smaller dealerships can realize reductions of $200-250K per year with a systematic attack on the costs of common supplies and services

    If you write or sign the checks at your dealership for the many “costs of doing business”, then you probably do so hoping that you are not grossly over-paying for these supplies and services necessary for day-to-day operation. You don’t really know – but you hope! Learn More
  5. DFHB Steve Kwiatkowski: The $100K Payoff: Automated Service Lane Presentation Systems

    DFHB Steve Kwiatkowski: The $100K Payoff: Automated Service Lane Presentation Systems

    $0.00

    FREE! Recorded Webinar
    Presenter: Steve Kwiatkowski of Liqqid Express
    Original Air Date: August 14th, 2012

    Auto dealers know that a consistent sales process in the showroom is necessary for success! No less so in the Service Drive!

    Find out how using an automated online and interactive menu system can help you boost service sales and profits without adding one new customer!

    How can your service department create the consistent selling process that is so often in evidence in the showroom?

    System-selling guru, Steve Kwiatkowski of Liqqid Express will update you with real-life examples of dealerships employing new technology tools to impressively increase sales of maintenance packages and other high-profit products.

    Meet some of the dealers and service managers as they tell you just how their success was achieved.

    You will learn:
    How other dealerships have improved sales and profits by employing an automated, online service lane selling processes
    How much additional volume and profit the average service advisor can bring to the table by getting more system into their selling
    How the consultative approach to service lane selling helps to build long-term customer relationships and repeat sales of service, aftersale products and even more vehicles
    The psychology of selling from a menu and why it works to everyone's benefit
    How to seize the huge opportunity on your Service Drive! Learn More
  6. DFJ1 Mark Payne: What Dealers, GMs and Controllers Need to Know About the Parts Dept! And why Parts Mgrs need to keep them informed!

    DFJ1 Mark Payne: What Dealers, GMs and Controllers Need to Know About the Parts Dept! And why Parts Mgrs need to keep them informed!

    $298.00

    (Recorded Webinar)
    Presenter: Mark Payne of Total Dealer Solutions
    Original Air Date: October 4, 2012
    Program Length: 90 minutes

    How to get dealership 'top management' and the parts manager on the same page!

    Very often dealers, GMs and controllers use a different set of metrics to evaluate the performance of the parts department and the investment in inventory.

    Parts managers often view their inventory as a selling tool and relative to the support offered the service department and overall customer satisfaction. Good parts managers realize that hitting the financial performance benchmarks can sometimes be counter to the overall benefit to the dealership.

    Who is correct? Well both. This webinar offers a frank discussion of what dealers, GMs and controllers need to know about the parts department and how parts managers can better present their department to top management.

    You will learn:
    Common reasons for the actual value of parts on the shelf not agreeing with the General Ledger
    What is really means when the inventory show Non-Stock (NS) parts with an on-hand value
    How to calculate true parts department "inventory efficiency"
    The difference between 'calculated' and 'technical' obsolescence and why it matters

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $149 more than the price of this program, you get it all for a period of one year! That is a total of just $447 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $149 paid for this upgrade - for any reason! Learn More
  7. DFL1 Paul Gillrie: How to Analyze Your DMS Billing and Systematically Reduce Costs!

    DFL1 Paul Gillrie: How to Analyze Your DMS Billing and Systematically Reduce Costs!

    $298.00

    (Recorded Webinar)
    Presenter: Paul Gillrie of the Paul Gillrie Institute
    Original Air Date: December 7, 2012
    Program Length: 90 minutes

    There is tons of money to be saved by shaving your DMS monthly charges - Learn from the recognized pro. What DMS vendors don't want you to know!

    Dealership data processing costs are huge! But according to expert Paul Gillrie, much of what you get invoiced for every month can be either unnecessary or just plain wrong.

    Join this session and learn from Paul's insight and analysis of thousands of dealership DMS bills. Find out where you are over-spending…find out where you are getting charged for services you do not use!

    You will learn:
    How your monthly bill compares to other dealers paying for similar services
    How discounts and benefits negotiated need to be continually checked
    What typical items appear on monthly bills but are no longer used - what is cancelable
    Are increases in rates allowed under your agreement
    Can you get refunds for overpayments

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one live webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation Learn More
  8. DGA1 Greg Criss: How the "All Makes/All Models" Business Plan Can Succeed in Your Service Department

    DGA1 Greg Criss: How the "All Makes/All Models" Business Plan Can Succeed in Your Service Department

    $298.00

    (Recorded Webinar)
    Presenter: Greg Criss
    Original Air Date: January 3, 2013
    Program Length: 90 minutes

    Aftermarket retailers are making tons of money with this model, yet most dealerships continue to struggle. Learn the secrets of those dealerships successful with "All Makes/All Models."

    If you are not already convinced that this market has a lot of potential, consider just a few stats… The average family has 2.5 vehicles in the driveway. And the average age of vehicles on the road has steadily increased to over 11 years old.

    Yet most dealerships are almost totally focused on servicing their own make.

    Some dealerships have mastered the changes in organization, mindset and marketing that encourages more and more "other-brand' vehicles into their shops. And they are doing so very profitably!

    In this Webinar you will learn how you can tap into this high-profit market as well.

    You will learn:

    How to create a comprehensive & successful plan to service "All Makes/All Models"
    How to identify which technicians to devote to this segment
    Which aftermarket parts you need to stock
    Getting Service Advisors & Salespeople to 'buy in' to the concept
    How to massage pay plans to fit the "All Makes/All Models" effort
    How to craft and target marketing for the best results

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one live webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation Learn More
  9. DGB1 Wade Berquist: How Some Dealers are Capturing 40+ Additional Units by Selling Cars On the Service Drive!

    DGB1 Wade Berquist: How Some Dealers are Capturing 40+ Additional Units by Selling Cars On the Service Drive!

    $298.00

    (Recorded Webinar)
    Presenter: Wade Berquist, V.P. at Service Turn, a Division of TEGA Technologies
    Original Air Date: February 5, 2013
    Program Length: 82 minutes

    Presentation will include a case study of a Kia dealership that went from zero to 20+ units per month off the Service Drive. Learn about the process, the technology and the accountability that makes it work.

    Every month dealers spend thousands of dollars advertising to drive traffic into their showrooms. At the same time, qualified potential buyers are driving in and out of your service department every day.

    Visit with Wade Berquist as he describes how some dealers are realizing significant incremental sales by employing this service lane prospecting model.

    You will learn:
    Why and how this is much more than customer data mining!
    How to create accountability with job descriptions, daily plans, word tracks and even new pay plans.
    About new technologies that assist your service-to-sales strategies
    How to learn from other dealerships where service-to-sales has succeeded
    How to track results and measure the return on investment

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one live webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation Learn More
  10. MGB1 A Car Dealer’s Guide To Parts ECommerce

    MGB1 A Car Dealer’s Guide To Parts ECommerce

    $39.00

    PDF Download

    Adoption and usage of parts e-commerce is climbing. Your competitors are cashing in. The OEMs are pushing it. Don’t get left behind.

    You will learn:

    To assess whether parts e-commerce is right for your dealership
    Which types of parts e-commerce fit (and don’t fit) your dealership
    About supplier/solution options and how to evaluate them
    The practical side of implementing parts e-commerce from DMS integration to shipping to payment types and more
    How to sell more parts, lower costs and improve customer satisfaction by planning and executing a parts e-commerce plan for your dealership. Learn More

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