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  1. A Business Development Plan for Service & Parts

    DDE3 A Business Development Plan for Service & Parts

    $298.00

    (Recorded Webinar)
    Presenter: Richard Owen – ROI Consulting
    Original Air Date: May 20, 2010
    Program Length: 1 hour 41 minutes

    Service and Parts Managers seldom receive any training or guidance on how to think like a business builder. They are typically well-schooled in the administrative and technical functions of getting the job done in their departments, but are almost never taught how to think strategically about how to make the business that you already have the springboard for growth. Richard Owen will be with us on May 20th to lay out a plan for strategic and tactical growth of your service and parts business. Learn how growth-focused business men and women think – and how they put those ideas into action.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  2. Top 20 DMS Questions with Adam Gillrie

    DDE2 Top 20 DMS Questions with Adam Gillrie

    $298.00

    (Recorded Webinar)
    Presenter: Adam Gillrie – The Gillrie Institute
    Original Air Date: May 13, 2010
    Program Length: 1 hour 52 minutes

    Adam Gillrie spends hours on the phone with dealers, GMs, Controller and Office Managers fielding questions about their DMS. He as agreed to spend up to two hours with us on May 13th to both ask and answer the Top 20 dealership questions about their DMS. The questions will run the gamut from issues regarding individual vendors, how to know you are being billed correctly, what types and sizes of new systems are available- and on and on and on. Plus, you will get a chance to ask your own questions of Adam as well. If you are faced with DMS “Issues” – and what dealership is not – then you should join us on May 13th for this comprehensive and detailed discussion. In the DMS world – information is power! Learn More
  3. Lo-Tech Tactics to Catch Hi-Tech Embezzlers

    DDE1 Lo-Tech Tactics to Catch Hi-Tech Embezzlers

    $298.00

    (Recorded Webinar)
    Presenter: Phil Villegas and Lamar Lewis-Sutton from the dealership accounting and consulting firm of Morrison, Brown, Argiz & Ferra, LLP
    Original Air Date: May 6, 2010
    Program Length: 1 hour 35 minutes

    Money moves at the speed of light and high-tech embezzlers are finding new, hidden and creative ways to separate the auto dealer from his money. This follow up to our recent Internal Theft detection webinar will focus on how expensive technology to control the dealership’s financial transactions is full of holes and, more importantly, what you can easily do to help stay
    one step ahead of the tech-savvy embezzlers. Learn how modern bookkeeping systems can leave a dealer exposed. Discover the blind spots in your financial control programs that leave you exposed in credit card transactions, direct payroll deposit systems, wire transfers and ACH debits. Each has the potential to cost you 5 and 6-figure losses. Our speakers will focus on
    simply low-tech approaches that can stop the high-tech thieves! Learn More
  4. How One Dealer Saved $155K While Meeting Facility Upgrade Mandates

    DDD5 How One Dealer Saved $155K While Meeting Facility Upgrade Mandates

    $298.00

    (Recorded Webinar)
    Presenter: Robert Davis, CPA, and Rudy Thomas, CPA of Dixon-Hughes Dealers Services
    Original Air Date: April 29, 2010
    Program Length: 1 hour 40 minutes

    Part of the fallout of the 2009 automaker bankruptcy season was a new-found pressure for dealers to update their facilities. Putting this off till ‘next year’ is no longer an option for many dealers. Simply putting a new façade on your older building can cost you several hundred thousand! Join Robert Davis and Rudy Thomas of Dixon-Hughes Dealer Service Group as they present a new look at tax strategies and rebate programs that can help you eat away at the costs of these newly emphasized factory mandates. In order to keep the franchise, the money will be spent any way – you might as well take every advantage possible. The money is there for the taking – you just have to know where to look. Learn More
  5. Unclaimed Property Audits Target Auto Dealers

    DDD4 Unclaimed Property Audits Target Auto Dealers

    $298.00

    (Recorded Webinar)
    Presenter: Marc Grossman, J.D., LL.M, of Dixon-Hughes Dealers Services Group
    Original Air Date: April 22, 2010
    Program Length: 1 hour 41 minutes

    If you don’t know whether or not you have filed required “Unclaimed Property Reports” or are unsure just what they are, then you are probably among the 70 percent of all dealers in non-compliance with this law. Some dealerships have recently experienced mid-six-figure judgments resulting from increased state enforcement of this arcane law and requirement. As cash- starved states look for more and more creative ways to raise money- dealerships have been identified as ripe for the picking. Spend 90 minutes with attorney Marc Grossman from Dixon Hughes as he explains everything you need to know about Unclaimed Property and the current enforcement wave that is hitting every part of the country. Attending this session could help you prevent the devastation of a huge audit payment! Don’t miss this vitally important webinar! Learn More
  6. Advanced Effective Labor Rate Engineering - Painless Process to Stop Profit Leaks and Raising your ELR

    DDC4 Advanced Effective Labor Rate Engineering - Painless Process to Stop Profit Leaks and Raising your ELR

    $298.00

    (Recorded Webinar)
    Presenter: “Professor” Ray Branch of the KEEPS Corp.
    Original Air Date: March 25, 2010
    Program Length: 1 hour 40 minutes

    The “Professor” is back bringing you some new ways to look at and analyze your Effective Labor Rate. Ray Branch has done exhaustive and extensive research into the impact of ELR on the profitability of your service department and he wants to share those insights with you. Ray offers you a new look at grid labor pricing and believes that this new look will impress even those skeptical of the process. The “Prof” also promises to show you how focusing on major service intervals can provide the best opportunity to create significant ELR gains with very small changes in pricing. If you are losing money out the bottom of the funnel – you should join us for 90 minutes. Learn More
  7. Getting a Grip on Dealership Energy Expenses

    DDC3 Getting a Grip on Dealership Energy Expenses

    $298.00

    (Recorded Webinar)
    Presenters: Robert Davis and Rudy Thomas of Dixon-Hughes PLLC and David Ely of Energy Design Service Systems.
    Original Air Date: March 18, 2010
    Program Length: 1 hour 36 minutes

    Auto dealers are leaving opportunities to save big time on dealership energy expenses. Join us as Robert Davis and Rudy Thomas of Dixon-Hughes PLLC and David Ely of Energy Design Service Systems discuss how dealers and dealer groups are reaping huge energy expense savings. The programs already exist, you just have to know how to access them and take advantage. This panel promises a laundry list of ways to reduce monthly expenses as well as to recoup some of the money already disbursed. Savings of $40,000+ are common! Learn More
  8. 5 Powerful Ways to Leverage Live Chat On Your Website

    DDC2 5 Powerful Ways to Leverage Live Chat On Your Website

    $298.00

    (Recorded Webinar)
    Presenter: Todd Smith, Co-Founder and President of ActivEngage, Inc.
    Original Air Date: March 11, 2010
    Program Length: 1 hour 27 minutes

    Did you know that the average dealership is losing over 2,000 sales opportunities per month from website visitors who abandon the site without taking any action? You may expend a lot of effort bringing these Internet car shoppers to your site, but once they are there you also need to concentrate on strategies and tactics to keep them engaged and moving along the sales funnel. Visit with us on March 11 and Todd Smith will focus on five ways dealers are using Live Chat systems will help move the visiting Internet Prospect along the funnel to becoming an Internet Buyer! Learn More
  9. Tools for General Managers: How to Manage Fixed Ops and Accounting

    DDC1 Tools for General Managers: How to Manage Fixed Ops and Accounting

    $298.00

    (Recorded Webinar)
    Presenter: Jeff Sacks of Jeff Sacks & Associates
    Original Air Date: March 4, 2010
    Program Length: 1 hour 40 minutes

    Dealership GMs usually rise from the ranks of the showroom floor.  While they often know a lot about the front-end variable operations, those folks in accounting and in fixed operations often speak a different language.  Join us for a 90-120 minute Webinar where Jeff will provide you with a set of tools to better understand and manage the secrets of accounting functions and the operation of your fixed departments.  Jeff knows what works and what doesn’t!  He will provide you with the questions to ask and what elements to track for each on a daily-weekly and monthly basis.  Jeff Sacks reputation as a trainer of GMs is without equal – Join him at this Webinar. Learn More
  10. Advanced Service & Parts Analysis Using Excel and DMS Data

    DDB4 Advanced Service & Parts Analysis Using Excel and DMS Data

    $298.00

    (Recorded Webinar)
    Presenter:  Rob Campbell  from Mironov, Sloan & Parziale, LLC
    Original Air Date: February 25, 2010
    Program Length: 2 hours 1 minute

    If you are satisfied with the usual service metrics, then this Webinar is not for you.  However, if you are looking for more specific cause and effect data that can help you springboard your service and parts operations to even higher profitability…then you don’t want to miss this session.  Rob Campbell from Mironov, Sloan & Parziale, LLC will join us... to demonstrate how you can dig deeper and get past the often over-simplified ratios and averages.  He will supply sample Excel spreadsheets as well as instruction on how to extract the needed data from your DMS.  If you are ready for an advanced degree in service management,  Let’s dig into the data! Learn More

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