Welcome to DealersEdge

Search results for 'pay'

Items 1 to 10 of 11 total

per page
Page:
  1. 1
  2. 2

Set Descending Direction
  1. DED3 Mark Payne Presents - How to Avoid Physical Parts Inventory Nightmares

    DED3 Mark Payne Presents - How to Avoid Physical Parts Inventory Nightmares

    $298.00

    (Recorded Webinar)
    Presenter: Mark Payne of Total Dealer Solutions
    Original Air Date: April 21, 2011
    Program Length: 120 minutes

    Best Practices for a Successful Parts Physical Count

    Nothing stresses a dealership parts manager more than the prospect of the annual physical inventory. Perpetual inventory efforts and monthly reconciliations notwithstanding, the annual physical count can be a white-knuckle experience for parts managers. This won’t be your run-of-the-mill listing of the tasks parts managers should be doing to get ready for the physical, although some of those tasks are inescapable. Mark will cover other issues as well. When should dealers outsource the physical inventory and when should they keep it in house? How much should you expect to pay someone to conduct the physical? Why in some cases a full actual count is not what is called for. New technology solutions will also be reviewed.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  2. DGA1 Greg Criss: How the "All Makes/All Models" Business Plan Can Succeed in Your Service Department

    DGA1 Greg Criss: How the "All Makes/All Models" Business Plan Can Succeed in Your Service Department

    $298.00

    (Recorded Webinar)
    Presenter: Greg Criss
    Original Air Date: January 3, 2013
    Program Length: 90 minutes

    Aftermarket retailers are making tons of money with this model, yet most dealerships continue to struggle. Learn the secrets of those dealerships successful with "All Makes/All Models."

    If you are not already convinced that this market has a lot of potential, consider just a few stats… The average family has 2.5 vehicles in the driveway. And the average age of vehicles on the road has steadily increased to over 11 years old.

    Yet most dealerships are almost totally focused on servicing their own make.

    Some dealerships have mastered the changes in organization, mindset and marketing that encourages more and more "other-brand' vehicles into their shops. And they are doing so very profitably!

    In this Webinar you will learn how you can tap into this high-profit market as well.

    You will learn:

    How to create a comprehensive & successful plan to service "All Makes/All Models"
    How to identify which technicians to devote to this segment
    Which aftermarket parts you need to stock
    Getting Service Advisors & Salespeople to 'buy in' to the concept
    How to massage pay plans to fit the "All Makes/All Models" effort
    How to craft and target marketing for the best results

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one live webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation Learn More
  3. DGE4 Lloyd Schiller: Improve your Service Dept 15% - 20% thru New Mgt Process and Revised Tech Compensation - Live Case Studies Revealed!

    DGE4 Lloyd Schiller: Improve your Service Dept 15% - 20% thru New Mgt Process and Revised Tech Compensation - Live Case Studies Revealed!

    $298.00

    (Recorded Webinar)
    Original Air Date: May 23, 2013
    Presenter: Lloyd Schiller
    Program Length 95 minutes

    If you continually find yourself "balancing" your best technicians' hours by giving them "gravy" maintenance tasks, a "re-think" is in order.

    Improvements include a much better-served customer, improved CSI & profitability, and a better-focused management team!

    The 1980s saw the introduction and growth of teams, simple support groups and lateral support groups…all of which provided benefits to smooth shop operation. But the accelerating growth and influence of advanced technologies are forcing some primarily large and high-line dealerships to conclude that a new organization in service is required to help them make the grade.

    Join Lloyd for this special presentation, featuring two case studies of a "re-thinking" of how the service department organizes and compensates productive technicians for a smoother, faster and more profitable work flow.

    Caveat: Lloyd cautions that smaller dealers and most Asian import dealerships will not find an immediate application for the lessons learned via these case studies. But if you have 15 or more technicians, are a large High Line or Domestic Dealership, the ideas and suggestions will definitely apply.

    You will learn:
    How to re-engage managers in the dispatching of work so that the best technician available gets the job that fits his/her skills most closely
    How to alter pay plans to match the skill needed to satisfy the customer quickly and efficiently - one dealership case study involves a union shop
    How to organize the shop workforce so that all are focused on the customer's immediate needs
    Why all this leads to improvements in CSI, in job satisfaction and department profits

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $200 more than the price of this program, you get it all for a period of one year! That is a total of just $498 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $200 paid for this upgrade - for any reason!
    Learn More
  4. DHC2 Greg Criss: Career Paths for Service Advisors & Techs…Boost Employee Retention & Morale…Recruit Better Applicants

    DHC2 Greg Criss: Career Paths for Service Advisors & Techs…Boost Employee Retention & Morale…Recruit Better Applicants

    $97.00

    DHC2 Greg Criss: Career Paths for Service Advisors & Techs…Boost Employee Retention & Morale…Recruit Better Applicants

    (Recorded Online Workshop)
    Original Air Date: March 13, 2014
    Presenter: Greg Criss
    Program Length: 90 minutes

    How to create a Career Path for positions that do not appear to have one. Learn how recognition and career advancement are better motivators than money alone.

    You can't fault service and advisors from wondering…"Where do I go from here?"

    Traditionally, dealership fixed operations does not provide for many avenues that the rank and file can aspire to. That usually results in the dealership using the pay plan as the primary motivator. But it is also clear that employee recognition and career advancement rank higher than money as a primary motivator.

    Fixed Ops expert Greg Criss says that dealerships can improve employee retention and morale, as well as attract better applicants by offering a clear career path…a way for them to move up in the business.

    You Will Learn:

    ## How to help technicians and service advisors set achievable career goals
    ## Ways to identify an employee's knowledge base, skills and other usable assets
    ## An easy-to-use method for creating accurate job descriptions
    ## The role of "special projects" in career pathing
    ## How to start a coaching/mentoring program for service employees

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  5. DHF2 Rob Campbell: Fixed Operations Pay Plans…The 5 Reasons Some Work…While Others Fail

    DHF2 Rob Campbell: Fixed Operations Pay Plans…The 5 Reasons Some Work…While Others Fail

    $97.00

    (Recorded Online Workshop)
    Original Air Date June 12, 2014
    Presenter: Rob Campbell of The Mironov Group
    Program Length 120 minutes

    The Continued Fast-pace of change in the service and parts business has pushed fixed ops directors to come up with new ideas on how to use pay plans to motivate.

    Rob Campbell of the Mironov Group joins us with a frank discussion of new approaches and plans for compensation of key service and parts employees.

    You will learn:
    New applications of the "flat rate" pay system for techs
    What pay plans top-performing dealerships use in fixed ops
    How to combat "cost of sales" cutting into your labor gross retention
    How much should service advisors earn
    Can pay plans can turn advisors from order-takers into business builders
    Are parts advisors part of the fixed ops team or not?
    Where does CSI fit into pay plan design?

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  6. DHG5 David Summers: How to Make Parts eCommerce Work for Your Dealership… It's more than just eBay!

    DHG5 David Summers: How to Make Parts eCommerce Work for Your Dealership… It's more than just eBay!

    $97.00

    (Recorded Online Workshop)
    Original Air Date: July 31, 2014
    Presenter: David Summers of Autoway Consulting. Speaker info www.dealersedge.com/Summers
    Program Length: 105 minutes

    If you’ve tried selling parts online but gave up due to too much work for too little profit, you need to take another look. The business model has changed.

    Don’t overlook the potential of Parts eCommerce. eBay might be the default option for most dealership parts managers trying to make some money with online parts sales but it is far from the only option and might not be the best choice for your store.

    Join expert David Summers for a guide to available parts e-commerce choices and a framework to select solutions that best fit your dealership’s parts operations.

    You will learn:

    How to determine if parts e-commerce is right for your dealership
    Which types of parts e-commerce fit (and don’t fit)
    Various supplier/solution options and how to evaluate them
    A practical way to implement parts e-commerce from DMS integration to shipping to payment types and more
    How to sell more parts, lower your costs and improve customer satisfaction by executing a parts e-commerce plan for your dealership

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $300 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  7. DJJ1 Rob Campbell: 5 Keys to Avoiding Perils of Factory and Extended Warranty Audits

    DJJ1 Rob Campbell: 5 Keys to Avoiding Perils of Factory and Extended Warranty Audits

    $97.00

    Recorded Online Workshop!
    Original Air Date: October 1, 2015
    Featuring: Rob Campbell
    Program Length: 90 Minutes


    The growing number of CPO - Extended Warranty Covered- vehicles places a new layer of opportunity for fraudulent claiming by overly aggressive technicians and customer-facing advisors and supervisors.

    The growing threat of an audit of your Extended Warranty related repairs and claims brings the issue of sub-standard decision making and repair documentation back to the here and now.

    Fraudulent or error-filled claims could cause violations that could cost the dealership in 6-figure charge backs… and in rare instances additional civil or criminal difficulties.

    Where the problems start:
    1.Advisors not willing to make the customer pay for a not-covered item…path of lease immediate resistance…
    2.Technicians that become skilled at "penciling" a repair so that it adds more flat rate hours to his/she paycheck. Someone else pays…so who cares?
    3.Advisor and management pay plans that could be judged to encourage the bending of the rules.
    4.Lack of management concern for all the above

    You will:
    •Review a Repair/Claim Documentation Check List… How Recalls & P.P. Maint complicate warranty record keeping
    •Learn how to spot potential violations and self audit
    •Discover how modern technology and electronic record-keeping gives auditors more complete control
    •Develop a culture that does not tolerate expanding the rules for self-benefit
    •Rest Easier knowing that your repair/claim documentation is in better shape to face the auditors

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason!


    Learn More
  8. Greg Criss: Innovative Techniques for Recruiting and Keeping Service Technicians

    Greg Criss: Innovative Techniques for Recruiting and Keeping Service Technicians

    $98.00

    Online Workshop Recording

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog? This Includes Hundreds of Workshop Recordings, PDF White Paper Executive Reports, Books, Podcasts and Audio Let's not forget the 40+ Live workshops each year!

    https://VIP.DealersEdge.com/
    for more information.

    Workshop Info:
    Air Date: Thursday August 18, 2016 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Greg Criss
    Program Length: 60 Minutes
    SKU: DKH3

    If you are having a difficult time…
    •Finding qualified technicians
    •With technician attrition
    •Keeping "D" and "C" skilled techs
    •Overpaying for skill level and production
    …then this workshop is for you!

    You will learn:
    •Practices of the most successful managers able to hire top quality technicians in a very tough market
    •To Expand your sources for qualified Gen "Y" candidates
    •Techniques for keeping Gen "Y" technicians by creating a career path for them
    •Employment ad word tracks that will attract more qualified applicants
    •How to get more quality interviews with technician applicants

    Learn More
  9. Ray Branch: Service Menu Design & Profit Structuring…Art & Science

    Ray Branch: Service Menu Design & Profit Structuring…Art & Science

    $98.00

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog? This Includes Hundreds of Workshop Recordings, PDF White Paper Executive Reports, Books, Podcasts and Audio Let's not forget the 40+ Live workshops each year!

    https://VIP.DealersEdge.com/
    for more information.

    Workshop Info:
    Original Air Date: June 18, 2015
    Presenter: Ray Branch of the KEEPS Corp
    Program Length: 70 Minutes
    SKU: DJF3

    How to Reverse Engineer Your Service Menus to improve profits while still selling tons of discounted menu services.

    Ray Branch visits us again to reveal simple steps that you can take to reverse engineer your promotional service menus…without giving away the profits… and without giving away your customers to competitors.

    Ray is famous for his scientific approach to repair order analysis and can help you revolutionize your service lane selling success.

    Bonus: Ray also has a spreadsheet tool for menu creation that will prove most helpful in creating service menus that help you increase sales, while also fattening the bottom line - Yours free when you register and attend this workshop.

    You will learn:

    How to be competitive and still make better than satisfactory profits
    How to get Service Advisors to sell Menu services
    The keys to "Reverse Engineering" your Service Menus
    Custom "word tracks" to help Advisors close more Menu Sales
    Pay Plans for getting your menu up and running successfully and quickly
    Learn More
  10. Ray Branch: Effective Labor Rate Control and Management… The Art & The Science

    Ray Branch: Effective Labor Rate Control and Management… The Art & The Science

    $197.00

    Complete Update Package:

    Sent To Your Door - Free Shipping U.S. & Canada!
    Hard Copy - DVD Video
    Hard Copy - CD Soundtrack
    Hard Copy - Executive Summary Written Report

    Available Immediately In Your Online Library:
    Streaming Video
    Mp4 Video File
    Mp3 Audio File
    Podcast
    Executive Summary PDF

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog?

    Visit https://VIP.DealersEdge.com/ for more information.

    Workshop Info:
    Air Date: Thursday March 23, 2016 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Ray Branch
    SKU: EJA1

    Discover a plan and a painless process to significantly improve your Customer Pay ELR - Effective Labor Rate! Small almost invisible adjustments with huge bottom line impact!

    Ray will be sharing knowledge to help the Service Manager meet their #1 responsibility to the dealer… PRODUCE ROI! Learn the formula for immediate and significant ELR improvement. You can make relatively small and almost invisible-to-the-customer changes in labor pricing that would result in an increase to your Effective Labor Rate (ELR) of $6 or $7 in just 30 days.

    Sounds almost too good to be true doesn't it. But listen in to this DealersEdge Workshop and Ray Branch will both prove it to you and show you how.

    "Professor" Branch has studied this concept for over 20 years and in the process has performed a forensic analysis on over 50 million dealership Customer Pay Repair Orders. This analysis takes each RO through more than 120 complex calculations generating more than 80 Key Performance measurements. The results are nothing short of amazing and very revealing.

    You will learn:

    The real definition of "Effective Labor Rate"
    More than 12 specific ELR improvement techniques
    About the Visibility Pyramid - ELR fully explained
    The science of Flat Rate Frequency Utilization
    How to control the up and down swings in your customer paid ELR
    The powerhouse concept of “Opps vs. Dones”
    Learn the formula for immediate and significant ELR improvement. Learn More

Items 1 to 10 of 11 total

per page
Page:
  1. 1
  2. 2

Set Descending Direction