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  1. DFD4 Don Tipton: How to Fine-Tune and Improve Performance in Your Service Department

    DFD4 Don Tipton: How to Fine-Tune and Improve Performance in Your Service Department

    $298.00

    (Recorded Webinar)
    Presenter: Don Tipton, DTC Retail Consulting
    Original Air Date: April 26, 2012
    Program Length: 110 Minutes

    How Dealers, GMs, would-be GMs and Controllers - As well as Service Managers themselves - can measure Service Department Performance to highlight areas of weakness and to formulate action plans for improvement.

    With regard to the Service Dept, dealerships have two basic problems. The first is that those in dealership top management positions have little-to-no experience in the operations of the fixed departments. The second problem is that most Service Managers have not been formally trained in how to excel in this unique environment.

    Fixed Operations consultant Don Tipton offers you a detailed look at the process he employs when evaluating a service department for improvement. Find out what he looks for, what numbers to study and finally where to find the adjustments that will bring a higher level of customer satisfaction and improved profits to your service department.

    You will learn:

    The Inventory Approach to Service - How to measure the available man-hours, and then how to apply inventory management controls to this perishable asset

    What it takes to structure your Service Department for Increased Profit

    What you should do daily, weekly and monthly to monitor your performance so you can adequately plan and achieve success in Service

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  2. DGA5 Chuck Hartle': Six "Pulse" Reports to Measure Parts Inventory Health

    DGA5 Chuck Hartle': Six "Pulse" Reports to Measure Parts Inventory Health

    $298.00

    (Recorded Webinar)
    Original Air Date: January 31. 2012
    Presenter: Chuck Hartle' President of PartsEdge
    Program Length: 100 minutes

    Providing depth of understanding for Parts Managers and an easy way for Controllers and others to keep tabs on the financial performance of the department…

    Parts Guru, Chuck Hartle' tells us that the most frequently asked questions center around "which reports are most important." In this Webinar Chuck answers this question in detail.

    Using the power of your DMS, Parts Mangers can, in one hour per day, touch all the major issues that impact parts inventory performance. Master the Six Pulse Reports and readily recognize inventory issues before problems and loses materialize.

    Controllers, GMs and Dealers can also learn how these Six Pulse Reports can give them a snapshot of the health of their parts department, without becoming a total parts and systems geek.

    You will learn the secrets of:
    Special Order Inventory Value and Aging- getting control of a persistent problem
    Forced Stock Inventory Value- What is 'forced stock' and why it is important to monitor
    Excess Inventory Reporting - the hidden culprit of lost inventory productivity
    True Obsolescence Reporting- the 13/13 Rule
    Non-Returnable Inventory Reporting
    Purchase to Sale Ratio - 'months no sale' to 'months no receipt'

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one live webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation Learn More
  3. DHB4 Ron Sompels, CPA: Dealership Financial Statement Analysis - The Advanced Course

    DHB4 Ron Sompels, CPA: Dealership Financial Statement Analysis - The Advanced Course

    $97.00

    (Recorded Online Workshop)
    Original Air Date: February 27 at 1pm Eastern and 10am Pacific
    Presenter: Ron Sompels CPA
    Program Length: 70 minutes

    A "next step" look at financial analysis for ambitious department managers…Learn to read and analyze the financial statement to advance your department and your career

    Being able to read and analyze the dealership's financial statement is a required basic skill for dealers, GMs and Controllers. The same goes for ambitious department managers with profit and loss responsibilities.

    Learn the skills needed to not only read the statement, but to measure the performance of each department with an eye toward weaknesses and opportunities.

    So if you at all ambitious about your career and the performance of your department, this is a "must attend" opportunity!

    You Will Learn:
    ## How to analyze your department's financial performance
    ## How to identify the "key info" on the dealership's reports
    ## How to find the strengths and weaknesses and how to use this info
    ## How to improve your mgt skills and increase your value to the dealership organization

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  4. How Top-Level Managers can Effectively Lead Service and Parts Operations

    DEC1 How Top-Level Managers can Effectively Lead Service and Parts Operations

    $298.00

    (Recorded Webinar)
    Presenter: Jeff Sacks - Jeff Sacks & Associates
    Original Air Date: March 3, 2011
    Program Length: 83 minutes

    How a general manager or controller can effectively monitor and manage fixed operations, and make these departments more profitable.

    Few general managers work their way up the ladder in a dealership via fixed operations. The same is true for most dealers and controllers, however, your status as top level management at the dealership calls on you to be effective in helping fixed operations function at an optimum level. Jeff Sacks will spend 60-90 minutes with us defining what specific things to look for, what pertinent questions to ask and what steps you should take to get your arms around ‘fixed operations.’ Spend this time with Jeff and get energized on the simple things that you can do to become an effective contributor in moving the service and parts departments to that next level of performance.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders!
    Learn More
  5. DED1 Rob Campbell  Presents - Parts Inventory Reconciliation Part II – The Advanced Course

    DED1 Rob Campbell Presents - Parts Inventory Reconciliation Part II – The Advanced Course

    $298.00

    (Recorded Webinar)
    Presenter: Rob Campbell of Mironov Sloan & Parziale
    Original Air Date: April 7, 2011
    Program Length: 120 minutes

    An in-depth and practical look at specific steps to take to reconcile your General Ledger to your Actual Parts Inventory figures.

    The Service Department sells a perishable product – labor, while the Parts Department sells a more durable product – its inventory. Inevitably this leads to pressure on the parts manager as service technicians think parts should stock at least one of everything to make their jobs easier while the dealership owner focuses on keeping inventory levels low. This inevitably results in distortions that show up when the parts manager’s pad doesn’t match the controller’s general ledger. Investigating the discrepancies can be a daunting task. But by using a methodical method for reconciling the two you can locate the error. In this workshop you will learn the tricks that will help you solve your part inventory issues. While DealersEdge has touched on this topic in the past, we encourage you to join us on April 7th for a more in-depth look at the issues surrounding parts inventory reconciliation.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  6. DGD3 Brooke Samples: What Fixed Ops Mgrs Need to Know about the Financial Statement and Analytical Reporting

    DGD3 Brooke Samples: What Fixed Ops Mgrs Need to Know about the Financial Statement and Analytical Reporting

    $298.00

    DGD3 Brooke Samples: What Fixed Ops Mgrs Need to Know about the Financial Statement and Analytical Reporting

    (Recorded Webinar)
    Original Air Date: April 18, 2013
    Presenter: Brooke Samples of Profit Blueprints, LLC
    Program Length: 90 minutes

    No one has more control of reaching higher Net Profits than you, the fixed operations managers, do. Reach the Net Profits you desire by learning how to quickly analyze your own monthly financial statement and to then take the necessary actions.

    Over her career as a Dealer Group Controller and as Consultant with Lloyd Schiller’s Dealer Service Corporation and NCM Associates, Brooke Samples has analyzed over 14,000 financial statements. In this Webinar, she will show you how to interpret your information, and then how to apply real world actions based on the results.

    You’ll learn to:
    •Identify the key profitability accounts for Fixed Operations
    •Calculate your Profit Potential using benchmarks and simple formulas, plus the actions to take to make large improvements
    •Understand how some accounts may impact positively or negatively other accounts
    •Recognize when Too Good is Too Good
    •Determine if you are staffed for maximum profits and for future growth
    •Calculate the days of supply for key assets and actions to take when they are out of line
    •Create your own monthly tracking spreadsheet
    •Prioritize your action plans to set record Net Profits

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one live webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation Learn More

6 Item(s)

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