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  1. Ray Branch: Service Menu Design & Profit Structuring…Art & Science

    Ray Branch: Service Menu Design & Profit Structuring…Art & Science

    $98.00

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog? This Includes Hundreds of Workshop Recordings, PDF White Paper Executive Reports, Books, Podcasts and Audio Let's not forget the 40+ Live workshops each year!

    https://VIP.DealersEdge.com/
    for more information.

    Workshop Info:
    Original Air Date: June 18, 2015
    Presenter: Ray Branch of the KEEPS Corp
    Program Length: 70 Minutes
    SKU: DJF3

    How to Reverse Engineer Your Service Menus to improve profits while still selling tons of discounted menu services.

    Ray Branch visits us again to reveal simple steps that you can take to reverse engineer your promotional service menus…without giving away the profits… and without giving away your customers to competitors.

    Ray is famous for his scientific approach to repair order analysis and can help you revolutionize your service lane selling success.

    Bonus: Ray also has a spreadsheet tool for menu creation that will prove most helpful in creating service menus that help you increase sales, while also fattening the bottom line - Yours free when you register and attend this workshop.

    You will learn:

    How to be competitive and still make better than satisfactory profits
    How to get Service Advisors to sell Menu services
    The keys to "Reverse Engineering" your Service Menus
    Custom "word tracks" to help Advisors close more Menu Sales
    Pay Plans for getting your menu up and running successfully and quickly
    Learn More
  2. Ray Branch: Effective Labor Rate Control and Management… The Art & The Science

    Ray Branch: Effective Labor Rate Control and Management… The Art & The Science

    $197.00

    Complete Update Package:

    Sent To Your Door - Free Shipping U.S. & Canada!
    Hard Copy - DVD Video
    Hard Copy - CD Soundtrack
    Hard Copy - Executive Summary Written Report

    Available Immediately In Your Online Library:
    Streaming Video
    Mp4 Video File
    Mp3 Audio File
    Podcast
    Executive Summary PDF

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog?

    Visit https://VIP.DealersEdge.com/ for more information.

    Workshop Info:
    Air Date: Thursday March 23, 2016 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Ray Branch
    SKU: EJA1

    Discover a plan and a painless process to significantly improve your Customer Pay ELR - Effective Labor Rate! Small almost invisible adjustments with huge bottom line impact!

    Ray will be sharing knowledge to help the Service Manager meet their #1 responsibility to the dealer… PRODUCE ROI! Learn the formula for immediate and significant ELR improvement. You can make relatively small and almost invisible-to-the-customer changes in labor pricing that would result in an increase to your Effective Labor Rate (ELR) of $6 or $7 in just 30 days.

    Sounds almost too good to be true doesn't it. But listen in to this DealersEdge Workshop and Ray Branch will both prove it to you and show you how.

    "Professor" Branch has studied this concept for over 20 years and in the process has performed a forensic analysis on over 50 million dealership Customer Pay Repair Orders. This analysis takes each RO through more than 120 complex calculations generating more than 80 Key Performance measurements. The results are nothing short of amazing and very revealing.

    You will learn:

    The real definition of "Effective Labor Rate"
    More than 12 specific ELR improvement techniques
    About the Visibility Pyramid - ELR fully explained
    The science of Flat Rate Frequency Utilization
    How to control the up and down swings in your customer paid ELR
    The powerhouse concept of “Opps vs. Dones”
    Learn the formula for immediate and significant ELR improvement. Learn More
  3. Financial Analysis & Planning for Fixed Operations Success - 1/2 Price Closeout Special

    Financial Analysis & Planning for Fixed Operations Success - 1/2 Price Closeout Special

    Regular Price: $298.00

    Special Discount Price: $149.00

    Shipping to U.S. and Canada is Free
    Delivered in PDF and Hard Copy Format
    SKU BMFG

    The 2018 Edition for Fixed Ops Professionals.
    Essays from Workshops Presented by Dealership Fixed Operations and Management Experts Focusing on Financial Measurement, Analysis and the Management Strategies and Techniques that Result.
    Benefits:

    1. Zero in on Opportunities for Fixed Operations Growth and Profit Improvement
    2. Focus on the tactics used by other successful Fixed Operations Managers to grow and improve efficiencies.
    3. Explore New Ideas for Fixed Operations Drawn from the Content of Recent DealersEdge

    Workshops as presented by Auto Industry Experts!

    Become a Fixed Operations Number Cruncher.

    Essays Included in this 145+ Page Collection:

    Business Math & Financial Analysis for Service Managers
    Effective Labor Rate Management & Control
    New Scientific Look at Fixed Ops Pay Plans
    Seven Essential Service Management Key Indicators
    Service Menu Design…Using Profit Structuring Techniques
    How to Apply for Retail Rates for Factory Warranty Claims
    Automotive Financial Statement Analysis for Managers
    Dealership Staffing Metrics – How to be Right-Sized
    Forecasting – Fresh Ideas & New Perspectives
    The Servicing Pricing Challenge
    The Price vs Value Debate in Service
    Re-Thinking the Parts Pricing Matrix
    How to Balance the Parts Department Checkbook
    How to Avoid Physical Parts Inventory Horror Stories Learn More
  4. Ray Branch: A Scientifically Proven & New Look at Fixed Ops Pay Plans

    Ray Branch: A Scientifically Proven & New Look at Fixed Ops Pay Plans

    $59.00

    Become a VIP Member and Receive Access to This Workshop - Reserved for Members Only
    Presenter: Ray Branch of The KEEPs Corporation
    Air Date: Thursday August 23 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 90 minutes
    SKU: EMH4

    Traditional Fixed Ops Pay Plans reward average performance… and if fact promote mediocrity. Better to use Key Performance Indicators to change behavior (process) to produce the gross profit goals desired.

    KEEPS' data and research show that traditional service department pay plans are not driving the correct human behavior…the behavior or process needed to achieve the desired gross profit targets.

    Visit with Ray Branch as he describes a scientifically proven way to motivate your service staff to new levels of performance. Learn the principles behind behavior/process management focused pay plans. These principles will convince you to junk the old traditional methods of rewarding strictly on a financial performance model. There is a better way…

    You will learn:

    Why Better…Exact differences between traditional pay plans and a behavior/process based approach
    How…Critical tips for designing a behavior/process focused pay plan system
    Implementation…The key elements of process improvement needed to move to this pay plan system
    Best Practices…Data-driven and supported best practices for achieving the highest gross and net profit results
    Proven Examples…How highly-skilled service managers are already using this approach to achieve consistent process and the financial improvements that result. Learn More

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