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  1. DFL1 Paul Gillrie: How to Analyze Your DMS Billing and Systematically Reduce Costs!

    DFL1 Paul Gillrie: How to Analyze Your DMS Billing and Systematically Reduce Costs!

    $298.00

    (Recorded Webinar)
    Presenter: Paul Gillrie of the Paul Gillrie Institute
    Original Air Date: December 7, 2012
    Program Length: 90 minutes

    There is tons of money to be saved by shaving your DMS monthly charges - Learn from the recognized pro. What DMS vendors don't want you to know!

    Dealership data processing costs are huge! But according to expert Paul Gillrie, much of what you get invoiced for every month can be either unnecessary or just plain wrong.

    Join this session and learn from Paul's insight and analysis of thousands of dealership DMS bills. Find out where you are over-spending…find out where you are getting charged for services you do not use!

    You will learn:
    How your monthly bill compares to other dealers paying for similar services
    How discounts and benefits negotiated need to be continually checked
    What typical items appear on monthly bills but are no longer used - what is cancelable
    Are increases in rates allowed under your agreement
    Can you get refunds for overpayments

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one live webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation Learn More
  2. DGL3 Erik Nachbahr from Helion Technologies: How to Avoid the Costly Threats from Pirated Software Audits and Criminal Crypto Viruses

    DGL3 Erik Nachbahr from Helion Technologies: How to Avoid the Costly Threats from Pirated Software Audits and Criminal Crypto Viruses

    $97.00

    (Recorded Webinar)
    Original Air Date: December 19, 2013
    Presenter: Erik Nachbahr
    Program Length: 70 minutes

    Erik Nachbahr: "Over 90% of dealerships we have examined have pirated software on their systems!" Judgments of high 6-figures can result!

    The dangers are real and the costs are high! The Business Software Alliance (BSA) has targeted auto dealers with one dealer paying close to $1 million in judgments because of pirated software on dealership systems.

    Erik Nachbahr helps hundreds of dealers to manage their information system. Avoid the costly audits and attacks from the BSA by being forewarned and alert to the dangers.

    And on another computer security front, Erik will discuss criminal attacks on your dealership as well in the form of Crypto Viruses…that lock up computer systems while holding them for ransom. Some sophisticated criminal elements are at work in this area and again auto dealers are a high-value target.

    You Will Learn:
    ## How pirated software gets onto your computer system and how to find the culprits
    ## What types of software are most likely to be pirated and installed on your systems
    ## Why and how this seemingly trivial practice can cost you a fortune
    ## Steps to take now to prevent pirated software in your store
    ## How to prevent having your system "kidnapped" by cyber criminal organizations

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  3. DHF2 Rob Campbell: Fixed Operations Pay Plans…The 5 Reasons Some Work…While Others Fail

    DHF2 Rob Campbell: Fixed Operations Pay Plans…The 5 Reasons Some Work…While Others Fail

    $97.00

    (Recorded Online Workshop)
    Original Air Date June 12, 2014
    Presenter: Rob Campbell of The Mironov Group
    Program Length 120 minutes

    The Continued Fast-pace of change in the service and parts business has pushed fixed ops directors to come up with new ideas on how to use pay plans to motivate.

    Rob Campbell of the Mironov Group joins us with a frank discussion of new approaches and plans for compensation of key service and parts employees.

    You will learn:
    New applications of the "flat rate" pay system for techs
    What pay plans top-performing dealerships use in fixed ops
    How to combat "cost of sales" cutting into your labor gross retention
    How much should service advisors earn
    Can pay plans can turn advisors from order-takers into business builders
    Are parts advisors part of the fixed ops team or not?
    Where does CSI fit into pay plan design?

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  4. DJF1 Jeff Sacks: General Managers - 5 Top Sure-Fire Bottom Line Builders

    DJF1 Jeff Sacks: General Managers - 5 Top Sure-Fire Bottom Line Builders

    $97.00

    Recorded Online Workshop
    Original Air Date: June 4, 2015
    Presenter: Jeff Sacks
    Program Length: 80 Minutes

    Learn the Top 5 improvements that most GMs can employ today to grow the bottom line… right now! The Low-Hanging Fruit is just begging to be picked!

    This session is specifically for Dealership General Managers!

    The best GM trainers and consultants have a list of "go-to" items to employ to immediately bring additional profit to the bottom line.

    In this series of workshops, industry experts will outline for you the 5 Top Fixes that are almost always easy to employ… providing immediate positive results.

    Join Jeff Sacks as he reveals his Top 5 Fixes for Dealership General Managers.

    Bring More to the Bottom Line When You:

    Eliminate process disconnects in Internet Sales practices
    Get serious about using your advantage in acquiring good Used Vehicles
    Make even a minor improvement in Accessory and Add-on Sales
    Learn where truly needy service customers are being under-served
    Can make small changes in service production process that pay off big time on the net profit line!

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  5. DJI3 Charles Feuss : Labor Law Basics for Car Dealers… 4 Things You Need to Know

    DJI3 Charles Feuss : Labor Law Basics for Car Dealers… 4 Things You Need to Know

    $97.00

    Recorded Online Workshop
    Original Air Date: September 17, 2015
    Featuring: Charles Feuss J.D. of Kilpatrick, Townsend & Stockton LLP
    Program Length: 80 Minutes

    (US Auto Dealers Only)

    Hiring and Firing in most dealerships is an "all-the-time" activity. Every manager involved needs to be aware of these 5 areas of the law and how to comply.

    We could provide a long list of dealerships that found themselves on the wrong side of Labor Law requirements. Most ended up paying huge penalties… and not because they willfully broke the rules… they just did not know better.

    Labor Law is a wide and complex subject, but attorney Charlie Feuss makes it a bit easier to understand and apply to dealership operations via this workshop. You cannot afford to be ignorant or out of date on this!

    What U.S. Labor Laws Say about Dealerships and:

    Discrimination- who is in a "protected class", dos & don'ts
    Wage & Hour Regs- always changing, expanding, often confusing
    Family and Medical Leave - FMLA- dealership responsibilities
    Employment Contracts - "At Will" myths & other contract issues

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  6. Chris Hill: Pay Per Click- How it Works- Basics of a Properly Managed PPC Campaign

    Chris Hill: Pay Per Click- How it Works- Basics of a Properly Managed PPC Campaign

    $98.00

    Online Workshop Recording

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog? This Includes Hundreds of Workshop Recordings, PDF White Paper Executive Reports, Books, Podcasts and Audio Let's not forget the 40+ Live workshops each year!

    https://VIP.DealersEdge.com/
    for more information.

    Online Workshop!
    Air Date: Thursday November 3, 2016 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Chris Hill of Aronson Advertising
    Program Length: 60 Minutes
    SKU: DKK1

    In the world of "Search" and even more so in the portion of that world know as "PPC", or Pay Per Click, the only constant is change.

    What you thought you mastered last year has undoubtedly changed and the true advantages go to those who keep their knowledge and skill current.

    That is the subject of this workshop presented by Chris Hill a PPC expert from Aronson Advertising in Chicago.

    Chris will feature real world updates on:

    What to expect from a properly managed PPC campaign
    Branded keyword search terms
    Dynamic used car PPC ads
    How PPC ads are graded, ranked and presented to a searching consumer
    The importance of "relevance" and "quality" scoring Learn More
  7. Jeff Sacks' Dealership Pay Plans That Work

    Jeff Sacks' Dealership Pay Plans That Work

    Regular Price: $495.00

    Special Discount Price: $395.00

    PAY PLANS THAT INFLUENCE BEHAVIOR AND GUIDE RESULTS

    Put the right pay formula or plan in place to improve your business model and results.
    Consider employing pay plans that :
    -- Reduce inter-department conflict
    -- Elevate personnel productivity
    -- Improve customer retention

    Consider changing vertically designed pay plans into more functional horizontal pay plans!

    This 100+ Page Guide contains hundreds of Sample Pay Plans, indexed by dealership department and profit center.

    Pay Plan Samples and Jeff Sacks' commentary Indexed for:

    -- Variable/Sales Department Managers
    -- Fixed Operations Department Managers
    -- Sales Consultants
    -- Service Advisors and Technicians
    -- Non-Management Parts Personnel
    -- Accounting Staff
    -- … and more!

    ----------

    About Jeff Sacks:
    Jeff Sacks is considered one of the premier experts in dealership operations with a 30+ year career that warrants the high regard he’s held in.

    Jeff immigrated to the United States in 1977 and immersed himself in the world of car dealership operations. He gained a degree in accounting and one in business finance, and together with his ‘in the seat’ practical experience, he carved out an enviably unique insight into dealership operations that has helped many clients across the global automotive industry.

    After gaining first-hand experience in a variety of dealerships, Jeff established Jeff Sacks & Associates, a consulting company dealing with the specific needs of his automotive clients. Years later, he created and facilitated the General Manager’s Bootcamp. In 2009, Jeff returned to his roots as operating President with Jeff Sacks & Associates (Jeff Sacks Auto) in order to provide customized programs to his clients, including the highly respected General Manager Workshop.

    Jeff’s passion and vision in the industry has made him a sought-after speaker, helping to improve dealership functionality relating to process improvement strategies, asset and expense controls, computer utilization, management information systems and more. Learn More
  8. CLOSEOUT SALE!! For Senior Dealership Managers -  Unlocking Your Full Potential in 2017

    CLOSEOUT SALE!! For Senior Dealership Managers - Unlocking Your Full Potential in 2017

    Regular Price: $299.00

    Special Discount Price: $149.00

    Available in PDF and Hard Copy Format

    The 2017 Edition Yearbook for Senior Dealership Management Professionals.
    Essays from Workshops Presented Industry Experts Focusing on What is Working for Your Peers from All dealership management positions - Enterprise-Wide Senior Managers, Fixed Operations Managers and Variable Operations Managers.
    Benefits:

    1. Zero in on What Your Peers in other dealership management positions are employing for increased efficiencies and bottom line profit growth.
    2. Sharpen and Hone Your Basic, yet critical, Auto Dealership Enterprise Management Skills
    3. 300+ Pages of Essays Drawn from the Content of Recent DealersEdge Workshops as presented by Auto Industry Experts!

    Essays Included in this 300+ Page Collection:

    CHAPTER 1 - UNLOCKING DEALERSHIP ENTERPRISE POTENTIAL IN 2017

    How to Protect the Value of the Business/Enterprise
    Highlights from Kerrigan's Blue Sky Report
    Strap a Rocket to Your Used Car Department
    Government Agencies Targeting Auto Dealers
    How to Fire Someone Fearlessly… Humanely
    How and Why to Hire Millenials
    New Hiring Technologies & How to Use Them

    CHAPTER 2 - FINANCIAL MONITORING & MANAGEMENT BEST PRACTICES

    Getting More and More Actionable Data From Your DMS
    Turning Balance Sheet Assets Into Hard Cash
    A Fresh Look at Forecasting & Budgeting Basics
    Expense Control - Getting Back to Basics
    New Tax Rules… How & Why of Captive Insurance Company Creation
    Back Office Consolidation for Auto Groups

    CHAPTER 3- LATEST IN DEALERSHIP DATA MANAGEMENT

    How to Protect Against Sudden DMS Price Increases
    How to Choose a CRM - DMS or Other 3rd Party?
    New Technology Useful to Auto Dealerships
    How & Why of Dealership Cyber-Security

    CHAPTER 4- UNLOCKING FIXED OPS POTENTIAL IN 2017

    How to Strap a Rocket to Your Service Department
    Business & Financial for Service Managers
    The Service Pricing Challenge - Getting the Right Price
    Service Pricing vs. Value Debate
    7 Essential Service Management Key Indicators
    Re-Engineering the Parts Pricing Matrix
    How to Avoid Parts Physical Inventory Nightmares
    Advanced Body Shop Management

    CHAPTER 5- UNLOCKING VARIABLE OPERATIONS POTENTIAL IN 2017

    New Look at Prospecting - How to Bag 1/3 of Future Sales
    Employing Video Presentations in the Sale Process
    How to Use Tablets in Your Selling System
    The How To of Video Walk-Around Demos
    Pay-Per-Click - How to Manage a Successful PPC Campaign
    Magic of Geo-Fencing… Marketing to Customer Smart Phones
    Online Tactics to Maximize CPO Sales
    Recruiting and Keeping the Very Best BDC Reps Learn More
  9. Brooke Samples: How to Turn Balance Sheet Profits into Hard Cash

    Brooke Samples: How to Turn Balance Sheet Profits into Hard Cash

    $98.00

    Online Workshop Recording

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog? This Includes Hundreds of Workshop Recordings, PDF White Paper Executive Reports, Books, Podcasts and Audio Let's not forget the 40+ Live workshops each year!

    https://VIP.DealersEdge.com/
    for more information.

    Workshop Info:
    Air Date: Thursday August 11, 2016 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Brooke Samples
    Program Length: 60 Minutes
    SKU: DKH2

    Your Balance Sheet may influence the interest rates you pay or it may be difference between getting another dealership.

    Assets are nice, but cash is so much better. How to make your Balance Sheet appealing to the OEMs and Banks!

    Brooke will show you:

    How the Balance Sheet is a roadmap to where the profits went… especially if not to cash.
    What to do if Working Capital is below recommended value and how to improve your Net Cash position.
    How to compare your Balance Sheet to Industry Standards, Historical Trends & Top-Performing Dealer data.
    Commonly applied ratios, and what they mean to you, your banks and the OEMs.
    How to create Custom DOCS to monitor your Asset/Liability Accounts; and track and reduce your frozen capital.
    Learn More
  10. Jeff Sacks: Effective Pay Plan Formulas that Achieve Results

    Jeff Sacks: Effective Pay Plan Formulas that Achieve Results

    $98.00

    Online Workshop Recording

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog? This Includes Hundreds of Workshop Recordings, PDF White Paper Executive Reports, Books, Podcasts and Audio CDs!

    Visit https://VIP.DealersEdge.com/ for more information.

    Original Air Date: December 11, 2014
    Presenter: Jeff Sacks Speaker info - www.dealersedge.com/Sacks
    Program Length: 80 Minutes
    SKU DHL2

    Jeff digs deeply into pay plan design, focusing on not only the transaction side of the business but on customer retention goals as well!

    He also addresses the critical need for dealerships to overcome inter department rivalry, and vertical thinking mentality, by designing pay plans that link personnel from various departments together as a cohesive unit… making them partners in the common goal of keeping your customers coming back.

    You will learn:

    The four essential elements of an effective pay plan
    The mechanics of how to structure the right pay plan
    The need for linked pay plan elements… encouraging inter department teamwork
    To Recalibrate your GMs pay plan and improve dealership profitability

    Specific examples of pay plans that help drive long term financial success of all dealerships, no matter their franchise or size. Focusing on:

    Converting sales customers into service customers
    First time show rate in the service department
    Repeat customers – sales and service
    Asset management pay plan elements
    Learn More

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