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  1. Building Service Sales with the “WalkAround”

    DCL3 Building Service Sales with the “WalkAround”

    $298.00

    (Recorded Webinar)
    Presenter: Tyler Robbins of ATi- Automotive Training International
    Original Air Date: December 17, 2009
    Program Length: 1 hour 8 minutes

    We all know what the WalkAround selling process is, but few employ it to its maximum potential.  Join us as Tyler Robbins takes us step-by-step through the elements of this powerful selling approach.  The aftermarket has become proficient at using this process for cherry-picking high gross repair work from customer’s vehicles.  If you have the vehicle in your shop and don’t point out these needed items – someone else will! Learn More
  2. DKD1 Jim Flint: How to Increase Sales and Profits from CPO Vehicles

    DKD1 Jim Flint: How to Increase Sales and Profits from CPO Vehicles

    Regular Price: $97.00

    Special Discount Price: $0.00

    Online Workshop!
    Air Date: Thursday April 7, 2016 at 1pm Eastern and 10am Pacific
    Featuring: Jim Flint
    Program Length: 60 Minutes

    How technology can help beat the competition in Certified Pre-Owned Market

    The importance of the Certified Pre-Owned (CPO) business is undeniable. But as we all know by now, because of Internet-based selling platforms, used vehicles are no longer unique… they have become a commodity. And winning against the competition for these sales has more to do with getting to the customer quickly, with more impact and at the right market-determined price.

    Visit with Jim Flint as he reveals some technology nuggets that can help you compete successfully for CPO customers and sales.

    Key Presentation Takeaways:

    Utilize technology to yield improved visibility and profits
    Set up a VDP Filter (Vehicle Detail Page) through Google Analytics
    How to dynamically showcase CPO inventory on Google
    Utilize VDP enhancements through inventory images
    Reset the market's bottom pricing each week
    …and the "Dirty Little Secret" about CPO

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  3. Mastering New-Age Parts Department Management - Chuck Hartlé's cutting edge solutions for better Parts Management in the 21st century

    BMPH Mastering New-Age Parts Department Management - Chuck Hartlé's cutting edge solutions for better Parts Management in the 21st century

    $298.00

    Mastering New-Age
    Parts Department Management
    Chuck Hartlé's cutting edge solutions for better Parts Management in the 21st century

    For the past decade we've had the pleasure of working with Chuck Hartlé, one of the most respected Parts experts in the business. As many of you know, Chuck is recognized as a founder of "new-age" Parts Management. His ideas go beyond traditional approaches to inventory control and focus on maximizing technology to improve Parts profits.
     

    The DealersEdge editors recently sat down with Chuck and asked him 50 of the toughest questions facing today's Parts Manager. His answers are compiled in an all new resource I think you'll find useful.

    A sneek peek at what you'll find in 120+ idea-packed pages:
    • Inventory Management - It All Starts Here
    • What should I really be looking at to measure parts department performance?
    • Is there a point of diminishing return when trying to fine tune parts inventory?
    • What's the perfect balance of "width" and "depth?"

    • Managment Matters - Parts, People & Profits
    • How can we get parts and service managers to work together more effectively?
    • Are fill rates and level of service performance really under the parts manager's control?
    • What do I do when the financial statement and management reports are at odds?

    • Source Accounting - Technological Solutions for Improving Parts Performance
    • Are there really innovative ways to free frozen capital in my parts inventory?
    • How do I deal with inventory fluctuations when dealing with multiple manufactures?
    • What is Source Matrixing and how can it help me?

    • System Set Up - What's in Your DMS Toolbox?
    • Should I trust the default settings on my system?
    • How do I download a stock order from my DMS?
    • What's the best way to use Price Escalator tables?

    • Building Your Wholesale Parts Business - Identifying Your Market Niche
    • Any suggestions for getting more sales from my existing wholesales parts customers?
    • What can I do to differentiate my wholesale business in a competitive market?
    • Is there any way to turn parts delivery from a cost center into a revenue center?

    • Controllng Obsolescence & Excess Inventory
    • What's the difference between excess and obsolete inventory?
    • How to I get rid of excess inventory without crushing my bottom line?
    • Can you give me a definition of "emergency" purchase that my staff will understand?

    • Nuts & Bolts - Chuck Hartlé on the Future of Dealership Parts Management
    • Do traditional parts return methods make sense?
    • How do I set up a bulk oil or tire program?
    • What is "stock netting" and will it help profits?
    Learn More
  4. DJJ1 Rob Campbell: 5 Keys to Avoiding Perils of Factory and Extended Warranty Audits

    DJJ1 Rob Campbell: 5 Keys to Avoiding Perils of Factory and Extended Warranty Audits

    $97.00

    Recorded Online Workshop!
    Original Air Date: October 1, 2015
    Featuring: Rob Campbell
    Program Length: 90 Minutes


    The growing number of CPO - Extended Warranty Covered- vehicles places a new layer of opportunity for fraudulent claiming by overly aggressive technicians and customer-facing advisors and supervisors.

    The growing threat of an audit of your Extended Warranty related repairs and claims brings the issue of sub-standard decision making and repair documentation back to the here and now.

    Fraudulent or error-filled claims could cause violations that could cost the dealership in 6-figure charge backs… and in rare instances additional civil or criminal difficulties.

    Where the problems start:
    1.Advisors not willing to make the customer pay for a not-covered item…path of lease immediate resistance…
    2.Technicians that become skilled at "penciling" a repair so that it adds more flat rate hours to his/she paycheck. Someone else pays…so who cares?
    3.Advisor and management pay plans that could be judged to encourage the bending of the rules.
    4.Lack of management concern for all the above

    You will:
    •Review a Repair/Claim Documentation Check List… How Recalls & P.P. Maint complicate warranty record keeping
    •Learn how to spot potential violations and self audit
    •Discover how modern technology and electronic record-keeping gives auditors more complete control
    •Develop a culture that does not tolerate expanding the rules for self-benefit
    •Rest Easier knowing that your repair/claim documentation is in better shape to face the auditors

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason!


    Learn More
  5. Sandi Jerome: How to Reconcile & Explain Differences Between the Sales/CRM Gross and the Accounting Gross

    Sandi Jerome: How to Reconcile & Explain Differences Between the Sales/CRM Gross and the Accounting Gross

    $98.00

    Online Workshop Recording

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog? This Includes Hundreds of Workshop Recordings, PDF White Paper Executive Reports, Books, Podcasts and Audio CDs!

    Visit https://VIP.DealersEdge.com/ for more information.

    Original Air Date: February 26, 2015
    Presenter Sandi Jerome: Speaker Info - www.dealersedge.com/Jerome
    Program Length: 60 Minutes
    SKU DJB4

    How to Reconcile the Differences and educate each other to reduce misunderstanding, mistrust and sometimes all-out inter-departmental warfare.

    Accounting is guided by the financial statement. Sales is more interested in CRM data and their own commission tally sheets. The difference between the two often leads to misunderstanding, mistrust and sometimes arguments.

    The scene gets played out every month in some dealerships. Sales Managers frustrated and angry, feeling that Accounting is cheating them out of their hard-earned commissions. Controllers and Accounting Staff indignant that their Financial Statement summaries are not trusted and accepted.

    Visit with Sandi Jerome as she identifies why these misunderstanding persist and what you can do to educate all parties about the very real concerns of each other.

    You will learn:
    True differences between the Accounting Gross and the Sales/CRM Gross
    Ways to prevent/overcome these differences in reporting
    Top 5 Ways you "Lose" gross
    All about "Adjusted Selling Gross"
    Understanding Variable Expenses
    How to use the data to improve Net Profit - how to control Variable Expenses
    How to get Sales and Accounting on the same page! Learn More
  6. DHF3 Sandi Jerome: Driving Dealership Profit - Five Key Factors Holding You Back…and How to Fix Them Now!

    DHF3 Sandi Jerome: Driving Dealership Profit - Five Key Factors Holding You Back…and How to Fix Them Now!

    $97.00

    (Recorded Online Workshop)
    Original Air Date: June 19, 2014
    Presenter: Sandi Jerome
    Program Length: 80 minutes

    Learn the 5 Things that Every Manager Can Focus on Every Month…and Watch Your Profits Grow!

    Based on Sandi's vast experience, most dealership managers focus on surface numbers and results for an indication of how well their departments are performing. Her experience also shows that if your managers…from the top down to every department…focused on achieving better performance in just five areas, profits would soar.

    Visit with Sandi via this online workshop and learn the five areas of "low hanging fruit" that can help each department, and the dealership as a whole, experience remarkable profit improvements.

    You Will Learn:

    How Lack of Productivity Limits your Growth…where are the opportunities…
    Rethinking Gross Profit…Overcoming data silos that hide true costs and limit profits
    Why every dealership needs to rethink their Internal Controls to limit loss
    How to give managers a better process to unlock cash flows
    Tools for improved departmental expense control
    A Five Step Process to Maximize Profits in All Departments and for the Entire Store

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  7. DGK2 Rob Campbell: Key Performance Indicators (KPI) for Parts Managers - De-Mystifying the Financial Statement!

    DGK2 Rob Campbell: Key Performance Indicators (KPI) for Parts Managers - De-Mystifying the Financial Statement!

    $298.00

    (Recorded Webinar)
    Original Air Date: November 14, 2013
    Presenter: Rob Campbell and Sebastian Banchitta of The Mironov Group
    Program Length:

    Knowing how to read, analyze and then create workable business strategies to impact these numbers is an important part of the Parts Managers job.

    Join Rob Campbell and Se for an examination of the Parts Section of the Financial Statement with an eye to both understanding how these numbers are calculated and how they should impact your management priorities.

    Learning the secrets of the Financial Statement & other key performance indicators can help Parts Managers become more efficient in how they plan for growth and profit improvement.

    You Will Learn:
    ## How to measure the "quality" of your parts inventory
    ## How to reconcile your actual Inventory to the G/L Inventory value
    ## How to treat the disease of "obsolescence"…not the symptoms
    ## The "right" Parts to Labor Ratio
    ## Monthly vs Trend Analysis…which is better

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $200 more than the price of this program, you get it all for a period of one year! That is a total of just $498 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $200 paid for this upgrade - for any reason! Learn More
  8. DGC3 Sandi Jerome: What Variable Department  Managers Need to Know About the Financial Statement…

    DGC3 Sandi Jerome: What Variable Department Managers Need to Know About the Financial Statement…

    $97.00

    (Recorded Webinar)
    Presenter: Sandi Jerome of The Super Controller Group
    Original Air Date: March 21, 2013
    Program Length: 75minutes

    Better understanding of the financial statement can help guide you to higher gross profit and more bottom line profit. Learn how…

    The goal of every retailing department in the dealership should be to create more gross profit and then more bottom line net profit from that revenue. Sandi Jerome is a master at financial statement analysis and is well-versed in the misconceptions and information gaps that prevent many variable managers from achieving top-notch performance.

    Join Sandi for this Webinar and…

    You will learn:

    The true difference between the Financial Statement Gross and the Sales Gross
    Ways to prevent this difference in reporting
    The Top Five Ways you "Lose" gross
    All about "Adjusted Selling Gross" - understanding Variable Expenses
    How to use the data to improve Net Profit - how to control Variable Expenses

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  9. Health Check: How Healthy is Your Parts Dept?

    Health Check: How Healthy is Your Parts Dept?

    $59.00

    Chuck Hartle’s Checklist of What to Look For in an Efficiently Run and Highly Profitable Parts Department

    MEMBERS ONLY LIVE WORKSHOP
    Visit https://dealersedge.com/viptrial For More Information

    Featuring: Chuck Hartle’ of PartsEdge
    Air Date: Thursday May 23 2019
    1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
    Program Length: 60 minutes
    SKU DNE4

    Continuing a series of presentations on how to self-evaluate various departments and profit centers in the dealership… in this session parts guru Chuck Hartle’ will outline for you just what he looks for in a healthy dealership parts operation.

    For most non-parts managers, the successful performance of the parts department is a question of the “magic formula”… a mystery indeed to the uneducated. While the process is complex, the effective evaluation and health check is less so. Chuck will explain…

    So, how healthy is your Parts Department? Join us and find out. Learn More
  10. DFI1 Brittany Richter: Twitter for Car Dealers 101:  How to Generate Site Traffic and Leads

    DFI1 Brittany Richter: Twitter for Car Dealers 101: How to Generate Site Traffic and Leads

    $298.00

    (Recorded Webinar)
    Presenter: Brittany Richter of PCG Digital Marketing
    Original Air Date: September 6th, 2012
    Program Length: 90 minutes

    A primer on how to employ the marketing magic of Twitter to drive more traffic to your dealership Website- creating more sales and service leads.

    If you are struggling with how to employ Twitter in your dealership marketing and promotion plans then this Webinar is for you. Attend this session and you will have some great ideas about how to get started and then once up and running, how to use this remarkable marketing tool to capture and keep your customers.

    You will also learn:
    Why Twitter is a good fit for your dealership
    The big areas of opportunity for Twitter in car dealerships
    All about Twitter lingo, from Tweets, to handles, to hashtags
    How to navigate the Twitter online platform
    Practical tips on using Twitter to boost Website traffic
    Practical tips on how to use Twitter to generate leads!

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $149 more than the price of this program, you get it all for a period of one year! That is a total of just $447 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $149 paid for this upgrade - for any reason! Learn More

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