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  1. Top 20 DMS Questions with Adam Gillrie

    DDE2 Top 20 DMS Questions with Adam Gillrie

    $298.00

    (Recorded Webinar)
    Presenter: Adam Gillrie – The Gillrie Institute
    Original Air Date: May 13, 2010
    Program Length: 1 hour 52 minutes

    Adam Gillrie spends hours on the phone with dealers, GMs, Controller and Office Managers fielding questions about their DMS. He as agreed to spend up to two hours with us on May 13th to both ask and answer the Top 20 dealership questions about their DMS. The questions will run the gamut from issues regarding individual vendors, how to know you are being billed correctly, what types and sizes of new systems are available- and on and on and on. Plus, you will get a chance to ask your own questions of Adam as well. If you are faced with DMS “Issues” – and what dealership is not – then you should join us on May 13th for this comprehensive and detailed discussion. In the DMS world – information is power! Learn More
  2. How to Create Online Content that Builds Traffic, Leads and Sales

    DCJ1 How to Create Online Content that Builds Traffic, Leads and Sales

    $298.00

    (Recorded Webinar)
    Presenter: Brian Pasch
    Orginal Air Date: October 1, 2009
    Program Length: 1 hour 29 minutes

    Creating online content that is SEO compliant and very effective — Blogs, Press Releases, eZines and more. The best way to by-pass the lead aggregators is to drive traffic to your own Website. Creating content that changes regularly is one of the best ways to achieve that goal. Brian Pasch returns with some easy-to-use writing templates that can make this task a whole lot easier. Learn More
  3. How To Squeeze More Value from Your DMS

    DCD3 How To Squeeze More Value from Your DMS

    $298.00

    (Recorded Webinar)
    Presenter: Wayne Youngs
    Original Air Date:
    Program Length: 1 hour 33 minutes

    Regardless of whether dealership sales are up or down, every month there is one constant - the bill from your DMS provider - a significant "Cost." But you can't run your dealership without the technology. So the DMS does provide a "Benefit." The difference between the "Cost" and the "Benefit" of the DMS is its "VALUE" to the dealership. Wayne Youngs will employ his vast experience to demonstrate how you can attack the costs, while still improving the benefit side of the equation. To put it more directly - He will show you how to get more out of your DMS and thereby maximize its value to you and the dealership! Learn More
  4. DEF5 Jason Ezell: Read Your Customers’ Minds – How to predict the market’s future with today’s data

    DEF5 Jason Ezell: Read Your Customers’ Minds – How to predict the market’s future with today’s data

    $298.00

    (Recorded Webinar)
    Presenter: Jason Ezell, President of Dataium
    Orginal Air Date: June 30, 2011
    Program Length: 70 minutes

    By observing and reporting on today’s auto shopper’s online behavior, we can now foresee and forecast future sales better than ever!

    With almost 90% of all auto shoppers going online to research their next vehicle, the “data exhaust” left behind gives us invaluable insight into what these shoppers will be buying; also when and where. By collecting, aggregating, normalizing and reporting on this auto shopper data, we now have visibility never before available. With this data, we can see, analyze and react to current and specific market trends in real time. With these techniques dealers and OEMs will never be left in the dark concerning sudden market shifts. Find out how you can read your customers’ minds.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one live webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel.
    There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Learn More
  5. MEH2 READ YOUR CUSTOMERS’ MINDS HOW TO PREDICT THE AUTO RETAILING MARKET’S FUTURE WITH TODAY’S DATA

    MEH2 READ YOUR CUSTOMERS’ MINDS HOW TO PREDICT THE AUTO RETAILING MARKET’S FUTURE WITH TODAY’S DATA

    $39.00

    PDF Download

    By observing and reporting on today’s auto shopper’s online behavior, we can now foresee and forecast future sales better than ever!

    With almost 90% of all auto shoppers going online to research their next vehicle, the “data exhaust” left behind gives us invaluable insight into what these shoppers will be buying; also when and where. By collecting, aggregating, normalizing and reporting on this auto shopper data, we now have visibility never before available. With this data, we can see, analyze and react to current and specific market trends in real time. With these techniques dealers and OEMs will never be left in the dark concerning sudden market shifts. Find out how you can read your customers’ minds. Learn More
  6. DFH3 Erik Nachbahr: How to Safeguard Your DMS - FTC Enforces Against Georgia Dealer Because of "P2P" Software Exposed Consumer Data

    DFH3 Erik Nachbahr: How to Safeguard Your DMS - FTC Enforces Against Georgia Dealer Because of "P2P" Software Exposed Consumer Data

    $298.00

    (Recorded Webinar)
    Presenter: Erik Nachbahr, President of Helion Technologies
    Original Air Date: August 16, 2012
    Program Length: 100 minutes

    Using Federal Privacy laws and Safeguard regs, the FTC has finally honed in on auto dealers and the mountain of consumer data available in their systems. "Peer-to-Peer" software, often installed by unwitting employees, is central to the breach and enforcement.

    Learn what you can do to protect against similar enforcement and to protect your customer's privacy and data.

    Federal laws and regulations aimed at safeguarding critical consumer data have been around a few years. Newer to the scene is the growth of P2P, file sharing, software applications. The Georgia dealer recently in the news was found to have P2P software on dealership work stations and this led to having private customer information for 95,000 consumers unknowingly available online.

    The critical data made available included names, addresses, Social Security Numbers, dates of birth and drivers license numbers! Ouch!

    Erik Nachbahr is an expert on system security in general, and in how to implement these protections on and in dealership systems in particular. He joins us for this important Webinar to discuss the recent FTC enforcement and what you can do now to prevent the same happening in your stores.

    You will learn:
    The importance of "locking down" your PCs so that P2P software applications cannot be installed
    How a "Smartfilter" can limit access to the Internet and prevent access to known "bad" sites
    The importance of having the right "firewall" in place to prevent unauthorized access to your system
    The value of "P2P Blocking Applications" - Symnatec has ID'd over 50 suspect P2P software applications that should be blocked
    Why limiting local admin access should be part of your compliance program
    The danger of having employees bring their own devices for use on the dealership's system
    The primary elements of compliance with Federal law are regulation in this area.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders!
    Learn More
  7. DGA1 Greg Criss: How the "All Makes/All Models" Business Plan Can Succeed in Your Service Department

    DGA1 Greg Criss: How the "All Makes/All Models" Business Plan Can Succeed in Your Service Department

    $298.00

    (Recorded Webinar)
    Presenter: Greg Criss
    Original Air Date: January 3, 2013
    Program Length: 90 minutes

    Aftermarket retailers are making tons of money with this model, yet most dealerships continue to struggle. Learn the secrets of those dealerships successful with "All Makes/All Models."

    If you are not already convinced that this market has a lot of potential, consider just a few stats… The average family has 2.5 vehicles in the driveway. And the average age of vehicles on the road has steadily increased to over 11 years old.

    Yet most dealerships are almost totally focused on servicing their own make.

    Some dealerships have mastered the changes in organization, mindset and marketing that encourages more and more "other-brand' vehicles into their shops. And they are doing so very profitably!

    In this Webinar you will learn how you can tap into this high-profit market as well.

    You will learn:

    How to create a comprehensive & successful plan to service "All Makes/All Models"
    How to identify which technicians to devote to this segment
    Which aftermarket parts you need to stock
    Getting Service Advisors & Salespeople to 'buy in' to the concept
    How to massage pay plans to fit the "All Makes/All Models" effort
    How to craft and target marketing for the best results

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one live webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation Learn More
  8. MGA1 2013’s Top Twenty Legal Trends for Automobile Dealers

    MGA1 2013’s Top Twenty Legal Trends for Automobile Dealers

    $0.00

    PDF Download

    1. Dealer Legal Strategies in a Year of Remarkable Turbulence, Uncertainty, Political
    Rancor and, Perhaps, Opportunity or Turnaround (NR)
    2. Coping with Franchisor Strategies: Revving up on Facilities, Pressures, and Incentives;
    The Two-Tiered Pricing Challenge (1)
    3. A Key Developing Area to Watch: The “Fiduciary Relationship” (NR)
    4. Economic and Regulatory Trends and Domestic Political Uncertainties That Impact
    the Legal Rights, Strategies, and Decision-Making of Auto Dealers in America. What
    a Dealer Needs to Consider in Strategic Planning During a Time of Uncertainty;
    Consumerism. (1)
    5. Involuntary Franchise Terminations, Termination “Threats,” Brand “Withdrawals,”
    “Pressured” Buyouts, Financially-Driven Resignations, Consolidations, and Rights of
    First Refusal (4)
    6. Coping with Daily Challenges of the Law: The Legal Audit Checklist (5)
    7. Alternate Dispute Resolution (ADR) (12)
    8. Taxes (6)
    9. Privacy Concerns and Identity Theft (7)
    10. Environmental Regulation Explosion (19)
    11. Internet Marketing (8)
    12. Buying and Selling Dealerships: Factory “Stealth” Conditions; Right of First
    Refusal: The Threat (9)
    13. Living with the Threat of Terror, Unrest, and Natural Disasters: Doing Business in an
    Era of Constant Vigilance (10)
    14. Credit Chaos: Floorplans and Other Credit Stress Points for Dealers: GM, Chrysler.
    Where Are the Non-Captive Lenders? (11)
    15. Workforce Issues: Employee Rights and Benefits, an Activist NLRB, the Prospect of
    Unionization (Card Check and Mandatory Arbitration), and Health Care Legislation (13)
    16. Audits of Incentive or Warranty Claims: Dealer Beware (14)
    17. Customer Satisfaction: CSI vs. Reality (15)
    18. Retail Reimbursement for Warranty Work and Parts (16)
    19. Encroachment (Protest Laws) (17)
    20. Minority and Female Representation (18) Learn More
  9. MGD2  How to Achieve and Maintain 100% Service Absorption

    MGD2 How to Achieve and Maintain 100% Service Absorption

    $39.00

    PDF Download

    A strategic plan drawn from case studies of peer dealerships regularly exceeding 100% Service Absorption

    Long the holy grail of dealership profitability, 100+% Service Absorption, has been an elusive target for most dealerships. But the professionals at Nickelsen Partners have studied a number of dealership organizations where 100+%service absorption is the norm and not just an idealistic target that no one expects to hit. They consistently attain 100+% Service Absorption! Learn More
  10. DGJ4 Terry Dortch: How to Self-Audit Your Own F&I Process & Compliance

    DGJ4 Terry Dortch: How to Self-Audit Your Own F&I Process & Compliance

    $97.00

    (Recorded Webinar)
    Original Air Date: October 24, 2013
    Presenter: Terry Dortch, President of Automotive Compliance Consultants
    Program Length: 80 minutes

    How to minimize financial and reputation damage from customer lawsuits and audits from regulatory agencies! 6 and 7-figure audit liabilities are common. Learn to steer clear of often hidden F&I pitfalls.

    Make no mistake, the failure to comply with the many and diverse regulations governing your F&I practices can cost you big bucks. It can also fry your public reputation as regulators, auditors and plaintiff attorneys try to drag your practices and your good name into the hall of shame.

    This is absolutely one of those areas where what you don't know (or didn't think was important) can hurt bad. Terry Dortch of Automotive Compliance Consultants will be with us for this detailed look at those items and practices that are causing your fellow dealers the most heartache.

    You Will Learn:
    ## Why written F&I Policies are important and what they should include
    ## What F&I documents have to be retained and for how long
    ## Why your F&I Menu is more than a selling tool
    ## How to self-audit deal jackets regularly for full compliance
    ## What to include in your dealership Code of Ethics
    ## How to know you comply with FACTA rules and adverse action issues
    ## Why a consistent standardized process is both more profitable and safer

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More

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