Welcome to DealersEdge

Search results for 'job descriptions'

8 Item(s)

per page

Set Descending Direction
  1. DGB1 Wade Berquist: How Some Dealers are Capturing 40+ Additional Units by Selling Cars On the Service Drive!

    DGB1 Wade Berquist: How Some Dealers are Capturing 40+ Additional Units by Selling Cars On the Service Drive!

    $298.00

    (Recorded Webinar)
    Presenter: Wade Berquist, V.P. at Service Turn, a Division of TEGA Technologies
    Original Air Date: February 5, 2013
    Program Length: 82 minutes

    Presentation will include a case study of a Kia dealership that went from zero to 20+ units per month off the Service Drive. Learn about the process, the technology and the accountability that makes it work.

    Every month dealers spend thousands of dollars advertising to drive traffic into their showrooms. At the same time, qualified potential buyers are driving in and out of your service department every day.

    Visit with Wade Berquist as he describes how some dealers are realizing significant incremental sales by employing this service lane prospecting model.

    You will learn:
    Why and how this is much more than customer data mining!
    How to create accountability with job descriptions, daily plans, word tracks and even new pay plans.
    About new technologies that assist your service-to-sales strategies
    How to learn from other dealerships where service-to-sales has succeeded
    How to track results and measure the return on investment

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one live webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation Learn More
  2. DHB3 Penny Phillips, J.D.: Coping with Tougher Dept of Labor - Wage & Hour Enforcement…What Car Dealers Need to Know

    DHB3 Penny Phillips, J.D.: Coping with Tougher Dept of Labor - Wage & Hour Enforcement…What Car Dealers Need to Know

    $97.00

    Recorded Online Workshop
    Original Air Date: February 20, 2014
    Presenter: Penny Phillips, J.D.
    Program Length: 95 minutes

    Increases in DOL enforcement actions along with pending rule changes make careful attention to the Fair Labor Standards Act a must for auto dealerships & auto groups.

    Every dealership manager needs a refresher on wage and hour regulations….EVERY MANAGER! The penalties for not knowing are just too steep!

    Penny Phillips is an experienced labor attorney and often hears wrong-headed ideas about the FLSA and these misconceptions have the potential to cost the dealership a bundle.

    Learn where the lines are that cannot be crossed.

    You Will Learn:

    ## What is different under the current administration and why
    ## About "discretion & independent judgment" and how to get it right
    ## How to classify employees correctly
    ## How to draft, use and then manage job descriptions with confidence
    ## How to determine who is supervising whom
    ## How to handle multiple responsibility and supervision issues
    ## The effect of the increased salary level test on the status of part-timers
    ## How auto dealers have (or have not) been responding to the new regs

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  3. DHC2 Greg Criss: Career Paths for Service Advisors & Techs…Boost Employee Retention & Morale…Recruit Better Applicants

    DHC2 Greg Criss: Career Paths for Service Advisors & Techs…Boost Employee Retention & Morale…Recruit Better Applicants

    $97.00

    DHC2 Greg Criss: Career Paths for Service Advisors & Techs…Boost Employee Retention & Morale…Recruit Better Applicants

    (Recorded Online Workshop)
    Original Air Date: March 13, 2014
    Presenter: Greg Criss
    Program Length: 90 minutes

    How to create a Career Path for positions that do not appear to have one. Learn how recognition and career advancement are better motivators than money alone.

    You can't fault service and advisors from wondering…"Where do I go from here?"

    Traditionally, dealership fixed operations does not provide for many avenues that the rank and file can aspire to. That usually results in the dealership using the pay plan as the primary motivator. But it is also clear that employee recognition and career advancement rank higher than money as a primary motivator.

    Fixed Ops expert Greg Criss says that dealerships can improve employee retention and morale, as well as attract better applicants by offering a clear career path…a way for them to move up in the business.

    You Will Learn:

    ## How to help technicians and service advisors set achievable career goals
    ## Ways to identify an employee's knowledge base, skills and other usable assets
    ## An easy-to-use method for creating accurate job descriptions
    ## The role of "special projects" in career pathing
    ## How to start a coaching/mentoring program for service employees

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  4. B3M4 MP3 Audio File, MP4 Video File and PDF Handout on a Flash Drive!! Penny Phillips, J.D.: Coping with Tougher Dept of Labor - Wage & Hour Enforcement…What Car Dealers Need to Know

    B3M4 MP3 Audio File, MP4 Video File and PDF Handout on a Flash Drive!! Penny Phillips, J.D.: Coping with Tougher Dept of Labor - Wage & Hour Enforcement…What Car Dealers Need to Know

    $198.00

    Recorded Online Workshop: MP3 Audio File, MP4 Video File and PDF Handout on a Flash Drive!!
    Original Air Date: February 20, 2014
    Presenter: Penny Phillips, J.D.
    Program Length: 95 minutes

    Increases in DOL enforcement actions along with pending rule changes make careful attention to the Fair Labor Standards Act a must for auto dealerships & auto groups.

    Every dealership manager needs a refresher on wage and hour regulations….EVERY MANAGER! The penalties for not knowing are just too steep!

    Penny Phillips is an experienced labor attorney and often hears wrong-headed ideas about the FLSA and these misconceptions have the potential to cost the dealership a bundle.

    Learn where the lines are that cannot be crossed.

    You Will Learn:

    ## What is different under the current administration and why
    ## About "discretion & independent judgment" and how to get it right
    ## How to classify employees correctly
    ## How to draft, use and then manage job descriptions with confidence
    ## How to determine who is supervising whom
    ## How to handle multiple responsibility and supervision issues
    ## The effect of the increased salary level test on the status of part-timers
    ## How auto dealers have (or have not) been responding to the new regs

    SUBSCRIPTION OPTION:
    You can upgrade your Online Work Shop or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Online Work Shops (45+ per yr) and our online library of over 200 Recordings of past programs. For just $300 more than the price of this program, you get it all for a period of one year! That is a total of just $598 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $300 paid for this upgrade - for any reason! Learn More
  5. MHI2 | Workshop Executive Summary | Best Practices for Hiring and Training Dealership BDC Representatives

    MHI2 | Workshop Executive Summary | Best Practices for Hiring and Training Dealership BDC Representatives

    $39.00

    PDF Download

    All about the important role of the BDR (Business Development Rep)…looking at job descriptions, pay plans, staff scheduling, mystery shopping and performance mentoring. Learn More
  6. CHI2 Kevin Kiernan: Best Practice Hiring & Training for the Automotive BDC

    CHI2 Kevin Kiernan: Best Practice Hiring & Training for the Automotive BDC

    $97.00

    (CD Audio Recording of Online Workshop)
    Original Air Date: September 11, 2014
    Presenter: Kevin Kiernan - Proactive Dealer Solutions. Speaker info www.dealersedge.com/Kiernan
    Program Length: 80 Minutes

    All about the important role of the BDR (Business Development Rep)…looking at job descriptions, pay plans, staff scheduling, mystery shopping and performance mentoring.

    In this workshop we will take a view into the hiring and training of Automotive Call Center Reps and their impact on dealership profitability.

    Join DealersEdge and Kevin Kiernan of Proactive Dealer Solutions to discuss what is inevitably the most crucial department of a dealership now and in the future – the BDC Department.

    You will learn:

    What to look for in a BDR… Business Development Representative.
    How to create effective job descriptions and what to say in a job posting.
    How to create a balanced pay plan that works for the dealership and the employee.
    How to make the goals reasonable and achievable to maintain morale.
    How to monitor inbound and outbound sales and service calls
    How to make training recommendations through the use of Mystery Shopping.
    How to evaluate & elevate an underperforming rep.
    How to measure "Activity Levels"…maintaining the right ratio of inbound to outbound contacts.

    SUBSCRIPTION OPTION:
    Upgrade your Workshop purchase to include a 1-year subscription to include a mailed CD Soundtrack all Sales Management Workshops in the next 12 months (10+ Workshop CDs). For just $200 more than what you pay for this single Workshop… you will receive a copy of each new Sales Management Workshop as they become available… typically one or more per month. That is a total of just $297 for your Sales Management Soundtrack CD Subscription. Total retail value of all Soundtracks to be mailed is over $1500. And you are free to cancel at any time during the first 6 months and receive a refund of the additional $200 paid for this order upgrade… Cancel for any reason! Learn More
  7. Updated 2017-  Job Descriptions for Dealership Staff

    Updated 2017- Job Descriptions for Dealership Staff

    $298.00

    Product Description:

    A powerful dealership management tool to help you:

    Align management and employee priorities
    Align management and employee expectations
    Boost employee satisfaction and reduce turnover
    Eliminate hours wasted on low-value tasks
    Head off costly legal issues
    Hire winners and get them up to speed quickly
    Avoid overstaffing and task duplications

    This comprehensive dealership management resource contains actual job descriptions (More than 100) from dealerships throughout North America. You’ll find valuable job description samples to help you get the most benefit from 30+ critical positions in your dealership organization. Learn More
  8. Brooke Samples: Auto Dealership Staffing Metrics

    Brooke Samples: Auto Dealership Staffing Metrics

    $59.00

    Become a VIP Member and Receive Access to This Recording - Reserved for Members Only

    This order includes a DealersEdge VIP Season Ticket Membership.
    Access This Workshop and Hundreds More!
    For Details and Options Please visit: https://vip.dealersedge.com/

    Workshop Info:
    Air Date: Thursday, March 29 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Brooke Samples from Profit Blueprints
    Program Length: 60 Minutes
    SKU: DMC5

    More Sales, More Profit & with the Right Amount of Staff

    Brooke will explore:

    Standard Support/Productive ratios… Sales & Fixed
    Ratios of Accounting to Other
    Balancing both headcount and payroll expense to maximize sales & profits
    Specific ratios – Sales per Salesperson – Contracts per F&I Mgr – Repair Orders per Service Advisor… Critical measurements!
    Use of Job Descriptions – not Job Titles
    Best Hiring Practices & Performance-Based Pay Plans
    Mentor-Mentee Programs
    Mobilizing managers to be Leaders when you have the right amount of staffing Learn More

8 Item(s)

per page

Set Descending Direction