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  1. A Business Development Plan for Service & Parts

    DDE3 A Business Development Plan for Service & Parts

    $298.00

    (Recorded Webinar)
    Presenter: Richard Owen – ROI Consulting
    Original Air Date: May 20, 2010
    Program Length: 1 hour 41 minutes

    Service and Parts Managers seldom receive any training or guidance on how to think like a business builder. They are typically well-schooled in the administrative and technical functions of getting the job done in their departments, but are almost never taught how to think strategically about how to make the business that you already have the springboard for growth. Richard Owen will be with us on May 20th to lay out a plan for strategic and tactical growth of your service and parts business. Learn how growth-focused business men and women think – and how they put those ideas into action.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  2. Key to Improving Service Sales, Profits and Productivity

    DCK1  Key to Improving Service Sales, Profits and Productivity

    $298.00

    (Recorded Webinar)
    Presenter: Richard Owen of ROI Consulting and Training
    Original Air Date: November 5, 2009
    Program Length: 1 hour 52 minutes

    A cold, hard fact of life is that we are selling a lot fewer vehicles these days.  And while that has a primary impact on the variable operations of the dealership, those of you responsible for the fixed side of the business are seeing its impact as well.  Just the reduction of warranty and get-ready service income is enough to get your attention.  So if your concerns center on keeping your shop busy, selling more labor or improving technician productivity and overall profits, then you will not want to miss this session with veteran trainer Richard Owen.  Richard is a training pro and will deliver a long list of strategies you can employ today to help pump some life into your Service Department.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  3. How to Create a Consistent & Professional Service Lane Selling Process

    DDI4 How to Create a Consistent & Professional Service Lane Selling Process

    $298.00

    (Recorded Webinar)
    Presenter: Steve Kwiatkowsk
    Original Air Date: September 23, 2010
    Program Length: 1 hour 31 minutes

    How can your service department create the consistent selling process so often in evidence in the showroom?  This question has vexed dealers and service managers for decades.  The selling discipline taught and enforced in so many dealership showrooms is almost always absent once you get to their service drives.  System-selling guru, Steve Kwiatkowski of Liqqid Inc. will bring you real life examples of dealerships employing new tools to impressively increase maintenance package sales. Meet some of the dealer and service managers as they tell you how their success was realized. We all know there are huge profits to be earned in these sales – now you can learn how other dealerships have achieved their success in selling more high-profit maintenance packages.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  4. DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game

    BMPN DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game

    $298.00

    (Manual - Available in Downloadable .PDF or Hard Copy Format)

    DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game

    Love 'em or hate 'em, numbers are a critical piece to the Parts management puzzle.
     
    Simply put, numbers are your detailed score card of what you're doing right and what you're doing wrong. Master the numbers game and your Parts department will consistently deliver solid profits. Misunderstand or ignore the numbers and your department, and your job, are in serious jeopardy.
    No matter where you are on the "numbers learning curve," you'll want to take a look at this just released guide — DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game. 

    Discover practical ideas to help you:
    • Fine tune your DMS to produce more accurate reports
    • Spot profit opportunities in your financial statements
    • Improve off-the-shelf fill rates and level of service
    • Increase inventory turns and minimize obsolescense
    • Maximize ROI on the dealer's investment in inventory
    • Show your entire Parts team how their efforts affect the dealership's bottom line
    Find out how the magic of numbers management can help you squeeze thousands of additional profit dollars from your parts inventory. Discover:
    • How carefully reviewing financial statements helped one Parts Manager cut costs and increase gross profits by $50,000 a year
    • Proven strategies to improve forecasting on slow moving parts and reduce that idle capital
    • A systematic approach to uncovering and eliminating the root cause of parts obsolescence
    • Where to look when your physical inventory doesn't match what's on the books
    • Two commonly overlooked reports every Parts Manager should use as part of their inventory management routine
    • How properly using receipt codes can help you accuratelymeasure your purchasing performance
    • Techniques for winning the debate over how to handle parts costs on vehicle reconditioning
    • Mike Nicholes' ten question inventory management quiz
    • An exercise guaranteed to help you recapture lost sales postings
    • The 12 most important aspects to parts department management from Lloyd Schiller
    If you're not already convinced, consider this... If the guide helps you better understand even one or two key concepts of Parts management by the numbers then your investment will be returned many times over. Learn More
  5. DealersEdge Comprehensive Parts Department Answer-Guide: Practical Solutions to Today's Most Common Parts Department Challenges

    BMPA DealersEdge Comprehensive Parts Department Answer-Guide: Practical Solutions to Today's Most Common Parts Department Challenges

    $298.00

    from the editors of DealersEdge Parts Manager... 

    DealersEdge Comprehensive
    Parts Department Answer-Guide:
    Practical Solutions to Today's Most Common Parts Department Challenges

    In one resource DealersEdge has combined the answers to nearly every common problem you're likely to encounter in a dealership Parts department. It's an all-in-one, quick answer book to the many challenges we face everyday. The big and small are all tackled in an easy-to-reference Q&A format that's guaranteed to save you time and headaches.

    DealersEdge Comprehensive Parts Department Answer-Guide covers it all - from complex inventory control issues to even the most mundane aspects of the parts management, like pricing and controlling key-cutting services.
    
You'll also learn management techniques like:
    • Building a system to help you write the perfect purchase order every time
    • Managing people - dealing with late employees and other trouble-makers
    • Inter-department turmoil - What to do when service starts taking parts off RO's
    • How days supply can tell you a lot but still be leading you down the wrong path
    • Putting an end to forced inventory because of special ordered parts
    Learn More
  6. Mastering New-Age Parts Department Management - Chuck Hartlé's cutting edge solutions for better Parts Management in the 21st century

    BMPH Mastering New-Age Parts Department Management - Chuck Hartlé's cutting edge solutions for better Parts Management in the 21st century

    $298.00

    Mastering New-Age
    Parts Department Management
    Chuck Hartlé's cutting edge solutions for better Parts Management in the 21st century

    For the past decade we've had the pleasure of working with Chuck Hartlé, one of the most respected Parts experts in the business. As many of you know, Chuck is recognized as a founder of "new-age" Parts Management. His ideas go beyond traditional approaches to inventory control and focus on maximizing technology to improve Parts profits.
     

    The DealersEdge editors recently sat down with Chuck and asked him 50 of the toughest questions facing today's Parts Manager. His answers are compiled in an all new resource I think you'll find useful.

    A sneek peek at what you'll find in 120+ idea-packed pages:
    • Inventory Management - It All Starts Here
    • What should I really be looking at to measure parts department performance?
    • Is there a point of diminishing return when trying to fine tune parts inventory?
    • What's the perfect balance of "width" and "depth?"

    • Managment Matters - Parts, People & Profits
    • How can we get parts and service managers to work together more effectively?
    • Are fill rates and level of service performance really under the parts manager's control?
    • What do I do when the financial statement and management reports are at odds?

    • Source Accounting - Technological Solutions for Improving Parts Performance
    • Are there really innovative ways to free frozen capital in my parts inventory?
    • How do I deal with inventory fluctuations when dealing with multiple manufactures?
    • What is Source Matrixing and how can it help me?

    • System Set Up - What's in Your DMS Toolbox?
    • Should I trust the default settings on my system?
    • How do I download a stock order from my DMS?
    • What's the best way to use Price Escalator tables?

    • Building Your Wholesale Parts Business - Identifying Your Market Niche
    • Any suggestions for getting more sales from my existing wholesales parts customers?
    • What can I do to differentiate my wholesale business in a competitive market?
    • Is there any way to turn parts delivery from a cost center into a revenue center?

    • Controllng Obsolescence & Excess Inventory
    • What's the difference between excess and obsolete inventory?
    • How to I get rid of excess inventory without crushing my bottom line?
    • Can you give me a definition of "emergency" purchase that my staff will understand?

    • Nuts & Bolts - Chuck Hartlé on the Future of Dealership Parts Management
    • Do traditional parts return methods make sense?
    • How do I set up a bulk oil or tire program?
    • What is "stock netting" and will it help profits?
    Learn More
  7. Hands-On Techniques to Make Your Dealership Website SEO Compliant

    DCD1 Hands-On Techniques to Make Your Dealership Website SEO Compliant

    $298.00

    (Recorded Webinar)
    Presenter: Brian Pasch
    Original Air Date:
    Program Length: 1 hour 58 minutes

    How to update dealership Web sites on platforms like Dealer.com, ADP, XI Group, DealerOn and others - If you are using another platform, submit your vendor and Brian will endeavor to include examples of editing techniques especially for you Even when your vendor does not allow direct access to META data - Brian will demonstrate how to create a work order to send to your vendor to update your META data In addition, Brian will demonstrate how these simple changes can help expand your search visibility.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!!

    Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Learn More
  8. How to Stop Losing Service Work due to After-Market Competitors

    DDL3 How to Stop Losing Service Work due to After-Market Competitors

    $298.00

    (Recorded Webinar)

    Presenter: Rob Campbell, Analyst for Mironov, Sloan and Parziale CPAs
    Original Air Date: December 17th, 2010
    Program Length: 1hour 44 minutes

    Service managers tell us that overcoming price pressure, especially from aftermarket service providers is their number one problem. And as long as dealership service managers and advisers continue to fail at closing these sales before they drive down the street - the aftermarket will continue to win at the pricing game. Rob Campbell has mapped out a value-selling process that works and results in more service customers realizing the true value of dealership service department repairs. Join Rob for 90 minutes as he lays out a strategy for overcoming the price objection in service. Get the tools that will help you keep more of this work in your shop.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  9. Social Media: The Case for Outsourcing your Dealership’s Program

    DEB2 Social Media: The Case for Outsourcing your Dealership’s Program

    $298.00

    (Recorded Webinar)
    Presenter: Alexi Venneri, COO of Digital Air Strike and Auto Dealer, Adam Simms – also a founding partner at Digital Air Strike.
    Original Air Date: February 10, 2011
    Program Length: 1 hour 30 minutes

    Social media is complicated and time-consuming and not for amateurs – Why seeking outside help may be the most cost-effective way to succeed at Social Media Marketing.

    In a short period of time Social Media Marketing has moved from being a somewhat-silly online sharing mechanism dominated by teens, to a powerful marketing platform capable of changing the fortunes of auto dealers and other retail businesses. Just because someone spends a lot of time messing with their Facebook page is no reason to put them in charge of your Social Media Marketing program. This is NOT a webinar to sell the services of the speaker’s company. It is an honest look at why outsourcing this function in your dealership may make as much sense as outsourcing other highly-skilled functions like legal and accounting. Join us as Mike Bowers of DealersEdge moderates a discussion with Alexi Venneri COO of Digital Air Strike and Auto Dealer and a founding partner of Digital Air Strike- Adam Simms. Learn More
  10. How the “Best-of-the-Best” Parts Advisors Get It Done Everyday

    DEB4 How the “Best-of-the-Best” Parts Advisors Get It Done Everyday

    $298.00

    (Recorded Webinar)
    Presenter: Richard Owen, ROI Consulting, Inc.
    Original Air Date: February 24, 2011
    Program Length: 1 hour 45 minutes

    The habits of highly effective Parts Advisors – What makes them very good at their jobs and a valuable asset to the dealership

    It may seem like a relatively minor role in the operation of a profitable dealership, but the role of the Parts Advisor is a very important cog in the creation of an effective and profitable process in fixed operations. The truth is when they are not doing their jobs, the complaints are many. But when they perform with great efficiency- they almost go unnoticed. Visit with Richard Owen on February 10th as he dissects the position of Parts Advisor and outlines for all why this position is important and how the very “best of the best” go about their daily tasks. An eye-opener and reminder for current Advisors, but also an excellent “new hire” training and orientation session.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More

Items 1 to 10 of 202 total

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