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  1. DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game

    BMPN DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game

    $298.00

    (Manual - Available in Downloadable .PDF or Hard Copy Format)

    DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game

    Love 'em or hate 'em, numbers are a critical piece to the Parts management puzzle.
     
    Simply put, numbers are your detailed score card of what you're doing right and what you're doing wrong. Master the numbers game and your Parts department will consistently deliver solid profits. Misunderstand or ignore the numbers and your department, and your job, are in serious jeopardy.
    No matter where you are on the "numbers learning curve," you'll want to take a look at this just released guide — DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game. 

    Discover practical ideas to help you:
    • Fine tune your DMS to produce more accurate reports
    • Spot profit opportunities in your financial statements
    • Improve off-the-shelf fill rates and level of service
    • Increase inventory turns and minimize obsolescense
    • Maximize ROI on the dealer's investment in inventory
    • Show your entire Parts team how their efforts affect the dealership's bottom line
    Find out how the magic of numbers management can help you squeeze thousands of additional profit dollars from your parts inventory. Discover:
    • How carefully reviewing financial statements helped one Parts Manager cut costs and increase gross profits by $50,000 a year
    • Proven strategies to improve forecasting on slow moving parts and reduce that idle capital
    • A systematic approach to uncovering and eliminating the root cause of parts obsolescence
    • Where to look when your physical inventory doesn't match what's on the books
    • Two commonly overlooked reports every Parts Manager should use as part of their inventory management routine
    • How properly using receipt codes can help you accuratelymeasure your purchasing performance
    • Techniques for winning the debate over how to handle parts costs on vehicle reconditioning
    • Mike Nicholes' ten question inventory management quiz
    • An exercise guaranteed to help you recapture lost sales postings
    • The 12 most important aspects to parts department management from Lloyd Schiller
    If you're not already convinced, consider this... If the guide helps you better understand even one or two key concepts of Parts management by the numbers then your investment will be returned many times over. Learn More
  2. DEF3 Mark Rikess & Dr. Nicole Lipkin: Managing & Selling to Gen “Y” in the Dealership & Why it’s Important

    DEF3 Mark Rikess & Dr. Nicole Lipkin: Managing & Selling to Gen “Y” in the Dealership & Why it’s Important

    $298.00

    (Recorded Webinar)
    Presenter: Mark Rikess of The Rikess Group and Dr. Nicole Lipkin, author "Y in the Workplace"
    Original Air Date: June 16, 2011
    Program Length: 75 minutes

    By 2012 40% of all car shoppers will be Gen “Y” – You have to understand them!

    Most top level managers come from the “Boomer” generation; born between 1946 and 1960. Some, like our current U.S. president, are “Gen Xers”; born between 1961 and 1979. But as they come to mature adulthood, few have ever seen anything like “Gen Y” – born since 1980. Both as employees and customers, this new variety of adult is causing a multitude of friction points. Their attitudes and habits with regard to decision making, work ethic, communication, dress codes and loyalty (to both brands and employers) are creating perplexing challenges for car dealers. Mark Rikess has taken a close look at “Gen Y” and offers his insights on how this growingly important segment of the workforce and of consumers in general will impact car dealers. You do not want to miss this!

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  3. MEG1 HOW GEN Y WILL AFFECT YOUR DEALERSHIP’S BUSINESS MODEL and Why You Should Care

    MEG1 HOW GEN Y WILL AFFECT YOUR DEALERSHIP’S BUSINESS MODEL and Why You Should Care

    $39.00

    PDF Download

    By 2012 40% of all car shoppers will be Gen “Y” – You have to understand them!

    Most top level managers come from the “Boomer” generation; born between 1946 and 1960. Some, like our current U.S. president, are “Gen Xers”; born between 1961 and 1979. But as they come to mature adulthood, few have ever seen anything like “Gen Y” – born since 1980. Both as employees and customers, this new variety of adult is causing a multitude of friction points. Their attitudes and habits with regard to decision making, work ethic, communication, dress codes and loyalty (to both brands and employers) are creating perplexing challenges for car dealers. WE taken a close look at “Gen Y” and offer insights on how this growingly important segment of the workforce and of consumers in general will impact car dealers. You do not want to miss this! Learn More
  4. Greg Criss: How to Benefit from Tablets on the Service Drive

    Greg Criss: How to Benefit from Tablets on the Service Drive

    $98.00

    Online Workshop Recording

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog? This Includes Hundreds of Workshop Recordings, PDF White Paper Executive Reports, Books, Podcasts and Audio Let's not forget the
    40+ Live workshops each year!

    https://VIP.DealersEdge.com/
    for more information.

    Workshop Info:
    Air Date: Live Thursday, April 6, 2017 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Greg Criss
    Program Length: 60 Minutes
    SKU: DLD1

    How tablets can benefit Service Drive Selling… But also how tablets can hide more significant selling process weaknesses. It's a tool not a magic pill.

    Auto dealers purchase tablets for the service drive for two basic reasons. On one hand the modern technology gives the customer the appearance that your dealership is on the techie cutting edge. However, most companies selling these systems also tout increased customer paid labor as a benefit of using the tablet.

    Greg Criss takes a more reasoned view… seeing the benefit of deploying tablets, but not ignoring basic selling process deficiencies that plague many dealership service departments and are not necessarily overcome simply by the tablet.

    You will learn:

    How tablets can mask service drive process problems and how to overcome
    The magic of "Postponed" operation codes when recommendations are declined
    How to prepare for Service Guests prior to arrival
    How to guarantee that Service Menu presentations are completed
    How to help your Advisors improve CSI and Email Capture Learn More
  5. Greg Criss: Declined Service Recommendations - Creating a Solid Follow Up Calling Process

    Greg Criss: Declined Service Recommendations - Creating a Solid Follow Up Calling Process

    $198.00

    Sent To Your Door - Free Shipping U.S. & Canada!
    Hard Copy - DVD Video
    Hard Copy - CD Soundtrack
    Hard Copy - Executive Summary Written Report

    Available Immediately In Your Online Library:
    Streaming Video
    Mp4 Video File
    Mp3 Audio File
    Podcast
    Executive Summary PDF

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog?

    Visit https://VIP.DealersEdge.com/ for more information.

    Workshop Info:
    Air Date: Thursday October 19 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Greg Criss
    Program Length: 60 Minutes
    SKU: DLJ3

    Instead of just recording “Service Declined” on the repair order, how about creating a multi-step phone marketing process to bring some of that high profit work back into the shop?

    You Will Learn:

    How to create a “Declined Work” opcode process
    How the call center can speak professionally with the guest about their needs
    How to build a “Declined Work” review process on the service lane
    How create “appointment urgency” in word tracks for your BDC
    How to sell “off-time” & create a better booking strategy
    How to track effectiveness of your “Declined Work” process
    How to follow-up (market) when a guest says “no” to your declined work contact
    Learn More
  6. DEx- Advanced Analysis & Planning Tools for Automotive Parts Managers

    DEx- Advanced Analysis & Planning Tools for Automotive Parts Managers

    $1,497.00

    Live 3-Day Workshop
    Advanced Analysis & Planning Tools for Automotive Parts Managers

    FEBRUARY 12,13,14 2019
    (Half Day on the 14th)
    Location: COURTYARD MARRIOTT LAKE NONA/ORLANDO AIRPORT, FLORIDA

    $1497 per Registrant
    (includes: course, lunch on day 1 and 2, Guide & Workbook, post seminar email access to Instructor)
    (not included: all other travel, transportation, lodging, meals and personal expenses)

    Learning Objectives:

    Inventory Control Analysis & Planning Tools - Discover and learn the best practices to improve inventory control and profitability in your parts profit center

    Ideal Pricing Formulas for Your Organization - An expository deep dive into gross profit generation, impact of Menu/Grid pricing, effectiveness of escalators (Matrix) and how to determine which is best for your organization

    The Right Pay Plans to Motivate Increased Gross Profit Without Increasing Idle Inventory - Should Service Managers and Service Advisors participate in parts related gross profit? How can or should you adjust Parts Advisors’ pay plans to meet parts profit center goals.

    Why Attend?

    If you are interested in a rigorous, graduate-level focus on Inventory, Pricing and Motivation Management… then you will want to join us.

    If you are looking for the high-level tools that will enable you to raise your game and the results of your Parts Department to the next level… Then this Advanced Parts Management Course is designed exactly for you!

    Who Should Attend?

    If you are a Parts Manager, and/or Fixed Operations Manager, already very good at your profession, but still seeking improvement. We encourage you to register. Chuck Hartle’ in two and a half days will guide you to new levels of excellence and achievement.

    This course is not designed for light weights. Come prepared to do a lot of heavy-duty number crunching from your own financial and inventory data.

    Bring With You & Prepare to Explore Your

    Parts Inventory Pad – to be sent to Chuck ahead of attending
    Parts Department Financial Statement showing Sales, Cost of Sales and Gross Profit
    DMS System Setup Reports
    Sources/Stocking Groups
    Price Codes
    Escalator Matrix Tables
    Phase In/ Phase Out Criteria Learn More
  7. DEF4 Stephen Bedell: How to Use Tax Strategies to Offset Dealership Construction Costs

    DEF4 Stephen Bedell: How to Use Tax Strategies to Offset Dealership Construction Costs

    $298.00

    (Recorded Webinar)
    Presenter: Stephen Bedell, CPA of Crowe Horwath LLP
    Orginal Air Date: June 23, 2011
    Program Length: 95 minutes

    Six-figure offsets are possible if you plan carefully

    Two primary factors are driving the pace of construction plans in dealerships everywhere. First is a growing market demand. After shrinking the business in the post credit-crisis period, dealers are finally seeing a brighter future and are willing to invest to take maximum advantage of a rising market. The Second factor driving dealership renovation and new construction are agreements signed with the OEM in the midst of bankruptcy and franchise termination threats. Whatever the reason or need, dealers, GMs and controllers need to be fully aware of the current state of tax law and how some provisions of the code can be employed to offset – significantly – the cost of renovation and/or construction of new facilities. Visit with Stephen Bedell CPA as he reveals six ways to use the tax code to help pay the cost of your construction.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  8. DGJ4 Terry Dortch: How to Self-Audit Your Own F&I Process & Compliance

    DGJ4 Terry Dortch: How to Self-Audit Your Own F&I Process & Compliance

    $97.00

    (Recorded Webinar)
    Original Air Date: October 24, 2013
    Presenter: Terry Dortch, President of Automotive Compliance Consultants
    Program Length: 80 minutes

    How to minimize financial and reputation damage from customer lawsuits and audits from regulatory agencies! 6 and 7-figure audit liabilities are common. Learn to steer clear of often hidden F&I pitfalls.

    Make no mistake, the failure to comply with the many and diverse regulations governing your F&I practices can cost you big bucks. It can also fry your public reputation as regulators, auditors and plaintiff attorneys try to drag your practices and your good name into the hall of shame.

    This is absolutely one of those areas where what you don't know (or didn't think was important) can hurt bad. Terry Dortch of Automotive Compliance Consultants will be with us for this detailed look at those items and practices that are causing your fellow dealers the most heartache.

    You Will Learn:
    ## Why written F&I Policies are important and what they should include
    ## What F&I documents have to be retained and for how long
    ## Why your F&I Menu is more than a selling tool
    ## How to self-audit deal jackets regularly for full compliance
    ## What to include in your dealership Code of Ethics
    ## How to know you comply with FACTA rules and adverse action issues
    ## Why a consistent standardized process is both more profitable and safer

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  9. J4M4 |  MP4, MP3 and PDF Handouts on a Flash Drive!! Terry Dortch: How to Self-Audit Your Own F&I Process & Compliance

    J4M4 | MP4, MP3 and PDF Handouts on a Flash Drive!! Terry Dortch: How to Self-Audit Your Own F&I Process & Compliance

    Regular Price: $298.00

    Special Discount Price: $198.00

    MP3 Audio File, MP4 Video File and PDF Handout on a Flash Drive - Free Shipping!!

    Presenter:Terry Dortch, President of Automotive Compliance Consultants
    Program Length: 80 minutes

    How to minimize financial and reputation damage from customer lawsuits and audits from regulatory agencies! 6 and 7-figure audit liabilities are common. Learn to steer clear of often hidden F&I pitfalls.

    Make no mistake, the failure to comply with the many and diverse regulations governing your F&I practices can cost you big bucks. It can also fry your public reputation as regulators, auditors and plaintiff attorneys try to drag your practices and your good name into the hall of shame.

    This is absolutely one of those areas where what you don't know (or didn't think was important) can hurt bad. Terry Dortch of Automotive Compliance Consultants will be with us for this detailed look at those items and practices that are causing your fellow dealers the most heartache.

    You Will Learn:
    ## Why written F&I Policies are important and what they should include
    ## What F&I documents have to be retained and for how long
    ## Why your F&I Menu is more than a selling tool
    ## How to self-audit deal jackets regularly for full compliance
    ## What to include in your dealership Code of Ethics
    ## How to know you comply with FACTA rules and adverse action issues
    ## Why a consistent standardized process is both more profitable and safer Learn More
  10. YBHA DealersEdge 2013-14 Yearbook…What's Working for Your Automotive Peers

    YBHA DealersEdge 2013-14 Yearbook…What's Working for Your Automotive Peers

    $498.00

    527 Pages Available in Downloadable .PDF or Hard Copy Format

    Enter Coupon Code $YBHA$ at checkout and receive $200 off!!

    Featuring the Best Ideas Culled From over 50 Online Workshops Presented by Recognized Industry Experts…33 illustrated articles and over 500 pages of Critical Strategies, Ideas, Tips and Best Practices!

    Chapters:

    1. Senior Management Issues…96 pages
    2. Human Resources Management….84 pages
    3. IT Management Issues…..36 pages
    4. Sales & Marketing Issues….42 pages
    5. Digital Marketing…64 pages
    6. Business Development/Call Centers….44 pages
    7. Other Sales Management Issues….30 pages
    8. Fixed Ops Management….44 pages
    9. Focus on Parts Management….54 pages

    SUBSCRIPTION OPTION:
    You can upgrade your purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Online Workshops (45+ per yr) and our online library of over 160 Recordings of past programs. For just $300 more than the price of this program, you get it all for a period of one year! That is a total of just $598 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $300 paid for this upgrade - for any reason!
    Learn More

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