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  1. Service Benchmarks - The New Reality

    DDF2 Service Benchmarks - The New Reality

    $298.00

    (Recorded Webinar)
    Presenter: Rob Campbell, Dealership Analyst at Mironov, Sloan & Parziale, LLC
    Original Air Date: June 10, 2010
    Program Length: 2 hours 16 minutes

    Over the past couple of years dealership service operations have gone through some rapid change. And while many of the “new rules” of operation have be absorbed and in some cases conquered, the benchmarks against which every service operation is measured have hardly moved at all. Join us as fixed operations expert Rob Campbell brings a lively discussion of the New Realities in service. He will discuss what has changed and how that should alter our view of benchmarks, but he will also discuss improvement strategies for service managers when their numbers don’t quite measure up. Learn More
  2. DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game

    BMPN DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game

    $298.00

    (Manual - Available in Downloadable .PDF or Hard Copy Format)

    DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game

    Love 'em or hate 'em, numbers are a critical piece to the Parts management puzzle.
     
    Simply put, numbers are your detailed score card of what you're doing right and what you're doing wrong. Master the numbers game and your Parts department will consistently deliver solid profits. Misunderstand or ignore the numbers and your department, and your job, are in serious jeopardy.
    No matter where you are on the "numbers learning curve," you'll want to take a look at this just released guide — DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game. 

    Discover practical ideas to help you:
    • Fine tune your DMS to produce more accurate reports
    • Spot profit opportunities in your financial statements
    • Improve off-the-shelf fill rates and level of service
    • Increase inventory turns and minimize obsolescense
    • Maximize ROI on the dealer's investment in inventory
    • Show your entire Parts team how their efforts affect the dealership's bottom line
    Find out how the magic of numbers management can help you squeeze thousands of additional profit dollars from your parts inventory. Discover:
    • How carefully reviewing financial statements helped one Parts Manager cut costs and increase gross profits by $50,000 a year
    • Proven strategies to improve forecasting on slow moving parts and reduce that idle capital
    • A systematic approach to uncovering and eliminating the root cause of parts obsolescence
    • Where to look when your physical inventory doesn't match what's on the books
    • Two commonly overlooked reports every Parts Manager should use as part of their inventory management routine
    • How properly using receipt codes can help you accuratelymeasure your purchasing performance
    • Techniques for winning the debate over how to handle parts costs on vehicle reconditioning
    • Mike Nicholes' ten question inventory management quiz
    • An exercise guaranteed to help you recapture lost sales postings
    • The 12 most important aspects to parts department management from Lloyd Schiller
    If you're not already convinced, consider this... If the guide helps you better understand even one or two key concepts of Parts management by the numbers then your investment will be returned many times over. Learn More
  3. DEG1 Mike Nicholes Presents: Benchmarks from the Best Parts Managers

    DEG1 Mike Nicholes Presents: Benchmarks from the Best Parts Managers

    $298.00

    (Recorded Webinar)
    Presenter: Mike Nicholes of Nicholes Capital Management
    Orginal Air Date: July 07, 2011
    Program Length: 70 minutes

    What numbers define superlative performance in parts inventory management and what are the best practices that help the “Best” be the “Best”.

    It is absolutely no secret that parts inventory management is a complicated numbers and measurement game. More than any other profit center in a dealership, performance is measured by a complex set of data, statistics and calculations. Most of the performance ‘bench marks” employed in evaluating the parts department have been around for decades – but are they the right ones to define who is and is not doing a great job managing the inventory? According to Mike Nicholes, “For decades dealers have been using 'turn' and 'months of supply' to define the correct inventory; both are totally inaccurate and are only ratios that do not speak to the quality of the assortment of parts used to fill the need of technicians and customers.” Mike takes both an old and new look at parts inventory management benchmarks and will tell you how to define success in this important asset management position.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  4. DFJ1 Mark Payne: What Dealers, GMs and Controllers Need to Know About the Parts Dept! And why Parts Mgrs need to keep them informed!

    DFJ1 Mark Payne: What Dealers, GMs and Controllers Need to Know About the Parts Dept! And why Parts Mgrs need to keep them informed!

    $298.00

    (Recorded Webinar)
    Presenter: Mark Payne of Total Dealer Solutions
    Original Air Date: October 4, 2012
    Program Length: 90 minutes

    How to get dealership 'top management' and the parts manager on the same page!

    Very often dealers, GMs and controllers use a different set of metrics to evaluate the performance of the parts department and the investment in inventory.

    Parts managers often view their inventory as a selling tool and relative to the support offered the service department and overall customer satisfaction. Good parts managers realize that hitting the financial performance benchmarks can sometimes be counter to the overall benefit to the dealership.

    Who is correct? Well both. This webinar offers a frank discussion of what dealers, GMs and controllers need to know about the parts department and how parts managers can better present their department to top management.

    You will learn:
    Common reasons for the actual value of parts on the shelf not agreeing with the General Ledger
    What is really means when the inventory show Non-Stock (NS) parts with an on-hand value
    How to calculate true parts department "inventory efficiency"
    The difference between 'calculated' and 'technical' obsolescence and why it matters

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $149 more than the price of this program, you get it all for a period of one year! That is a total of just $447 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $149 paid for this upgrade - for any reason! Learn More
  5. DFK3 Phil Kent: Best Practices for Using Benchmarks to Drive Improved Dealership and Departmental Results

    DFK3 Phil Kent: Best Practices for Using Benchmarks to Drive Improved Dealership and Departmental Results

    $97.00

    (Recorded Webinar)
    Presenter: Phil Kent: CPA and Partner at Michael Silver & Company CPAs
    Original Air Date: November 15, 2012
    Program Length: 110 minutes

    An examination of benchmarking for both financial and non-financial dealership managers.

    Just about everyone uses benchmarks to some degree in their profession. When you just compare your results or experience with peers; this is a simple form of benchmarking. Yet nothing provokes more discussion among dealership managers than questions about what the benchmarks should be and how they should be interpreted.

    Benchmarking is a much more sophisticated exercise in both the calculation and application to your dealership and/or your specific dealership department.

    Join us for this Webinar as 30-year automotive CPA, Phil Kent outlines the basic, as well as more advanced methods for using benchmarking as a critical profitability management tool.

    You will learn:

    About "past-year", "competitor" and "industry standard" benchmarks - similarities and differences
    About "cross-dealership", "departmental" and "expense benchmarks"
    How some benchmarks that are seldom used, yet important to the goal
    How to use "top end" benchmarks to identify areas of weakness
    How to compute and compare critical benchmarks in the dealership
    How to dig deeper when benchmark results indicate a need or weakness

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  6. DGD3 Brooke Samples: What Fixed Ops Mgrs Need to Know about the Financial Statement and Analytical Reporting

    DGD3 Brooke Samples: What Fixed Ops Mgrs Need to Know about the Financial Statement and Analytical Reporting

    $298.00

    DGD3 Brooke Samples: What Fixed Ops Mgrs Need to Know about the Financial Statement and Analytical Reporting

    (Recorded Webinar)
    Original Air Date: April 18, 2013
    Presenter: Brooke Samples of Profit Blueprints, LLC
    Program Length: 90 minutes

    No one has more control of reaching higher Net Profits than you, the fixed operations managers, do. Reach the Net Profits you desire by learning how to quickly analyze your own monthly financial statement and to then take the necessary actions.

    Over her career as a Dealer Group Controller and as Consultant with Lloyd Schiller’s Dealer Service Corporation and NCM Associates, Brooke Samples has analyzed over 14,000 financial statements. In this Webinar, she will show you how to interpret your information, and then how to apply real world actions based on the results.

    You’ll learn to:
    •Identify the key profitability accounts for Fixed Operations
    •Calculate your Profit Potential using benchmarks and simple formulas, plus the actions to take to make large improvements
    •Understand how some accounts may impact positively or negatively other accounts
    •Recognize when Too Good is Too Good
    •Determine if you are staffed for maximum profits and for future growth
    •Calculate the days of supply for key assets and actions to take when they are out of line
    •Create your own monthly tracking spreadsheet
    •Prioritize your action plans to set record Net Profits

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one live webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation Learn More
  7. D3M4 |  MP4, MP3 and PDF Handouts on a Flash Drive!! Brooke Samples: What Fixed Ops Mgrs Need to Know about the Financial Statement and Analytical Reporting

    D3M4 | MP4, MP3 and PDF Handouts on a Flash Drive!! Brooke Samples: What Fixed Ops Mgrs Need to Know about the Financial Statement and Analytical Reporting

    Regular Price: $298.00

    Special Discount Price: $198.00

    MP3 Audio File, MP4 Video File and PDF Handout on a Flash Drive - Free Shipping!!

    Presenter: Brooke Samples of Profit Blueprints, LLC
    Program Length: 90 minutes

    No one has more control of reaching higher Net Profits than you, the fixed operations managers, do. Reach the Net Profits you desire by learning how to quickly analyze your own monthly financial statement and to then take the necessary actions.

    Over her career as a Dealer Group Controller and as Consultant with Lloyd Schiller’s Dealer Service Corporation and NCM Associates, Brooke Samples has analyzed over 14,000 financial statements. In this Webinar, she will show you how to interpret your information, and then how to apply real world actions based on the results.

    You’ll learn to:
    •Identify the key profitability accounts for Fixed Operations
    •Calculate your Profit Potential using benchmarks and simple formulas, plus the actions to take to make large improvements
    •Understand how some accounts may impact positively or negatively other accounts
    •Recognize when Too Good is Too Good
    •Determine if you are staffed for maximum profits and for future growth
    •Calculate the days of supply for key assets and actions to take when they are out of line
    •Create your own monthly tracking spreadsheet
    •Prioritize your action plans to set record Net Profits Learn More
  8. MHH3 | Workshop Executive Summary | Benchmarks & Key Performance Indicators… Profit Management Tools for Every Manager

    MHH3 | Workshop Executive Summary | Benchmarks & Key Performance Indicators… Profit Management Tools for Every Manager

    $39.00

    PDF Download

    Tools For Every Manager Reading the Financial Statement…Both basic and more advanced methods for using benchmarking for critical profit management. Learn More
  9. CHH3 Brooke Samples: Benchmarks and Key Performance Indicators… A Deeper Look at this "Every Manager" Tool…

    CHH3 Brooke Samples: Benchmarks and Key Performance Indicators… A Deeper Look at this "Every Manager" Tool…

    $97.00

    (CD Audio Recording of Online Workshop)
    Original Air Date: August 21, 2014
    Brooke Samples of Profit Blueprints speaker info - www.dealersedge.com/Samples
    Program Length: 60 minutes

    Tool For Every Manager Reading the Financial Statement…Both basic and more advanced methods for using benchmarking for critical profit management.

    For decades, auto retailers have used measurements called “benchmarks” or “Key Performance Indicators”… trying to chart successes and pinpoint deficiencies. Nothing provokes more discussion among dealership managers than questions about what the benchmarks should be and how they should be interpreted.

    Benchmarking has become a much more sophisticated exercise in both the calculation and application to your dealership…as well as to your specific dealership department. Join DealersEdge and Brooke Samples of Profit Blueprints for a review of not only the basics but a more advanced method for using benchmarking as a critical profit management tool.

    You will learn:

    How to measure, chart and compare departmental productivity and profitability
    Which ratios and measurements should get most of your attention
    How to create a performance chart that will tell you at a glance how you are doing
    About "past-year", "competitor" and "industry standard" benchmarks
    How some less-used benchmarks are still important to your goals
    How to dig deeper when benchmark results indicate a weakness

    SUBSCRIPTION OPTION:
    Upgrade your Workshop purchase to include a 1-year subscription to include a mailed CD Soundtrack all Senior Management Workshops in the next 12 months (15+ Workshop CDs). For just $200 more than what you pay for this single Workshop… you will receive a copy of each new Senior Management Workshop as they become available… typically one or more per month. That is a total of just $297 for your Senior Management Soundtrack CD Subscription. Total retail value of all Soundtracks to be mailed is over $1500. And you are free to cancel at any time during the first 6 months and receive a refund of the additional $200 paid for this order upgrade… Cancel for any reason! Learn More
  10. FDJA |  MP3 Audio Files, MP4 Video Files and PDF Handouts on a Flash Drive!! | The Brooks Sample Collection…

    FDJA | MP3 Audio Files, MP4 Video Files and PDF Handouts on a Flash Drive!! | The Brooks Sample Collection…

    $499.00

    MP3 Audio Files, MP4 Video Files and PDF Handouts on a Flash Drive - Free Shipping!!
    Presenter: Brooke Samples

    Learn the Essential Skills of Understanding Dealership Financial Analysis

    5 Workshop Recording Featuring:
    Benchmarks & Key Performance Indicators
    Forecasting Process that Guides and Produces Real Results
    How to Indentify and Stop Internal Dealership Theft
    How to Fine Tune Your New Vehicle Depts to Supercharge Results
    What Fixed Ops Managers Need to Know about the Financial Statement

    Over 5 hours of expert instruction with tips and suggestions on how you can better understand Dealership Financial Management and Improvement Strategies!

    Special Collection/Package Offer:
    Purchased individually, these 60-minute value-packed workshops cost $298 each. Total value for all 5 Workshops = $1,490! Buy the Collection and pay only $499!
    Purchase All 5 preloaded onto a DealersEdge Flash Drive… Only $499!

    Includes:
    Full Set of Video Recordings (MP4)… just plug into your laptop and view at your leisure… even when away from your desk or WiFi coverage. All 5 Workshops in DVD format!
    Full Set of Audio/Soundtrack Recordings (MP3)… Play directly from the USB Flash Drive or download to your phone or other device for the ultimate in portability!
    All Pre-Loaded onto a DealersEdge Flash Drive for your convenience!

    Subscription Option:
    You can upgrade your Brooke Samples Collection purchase to include this Flash Drive Collection plus a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Workshops (45+ per yr) and our online library of over 200 Recordings of past programs. For just $99 more than the price of this program, you get it all for a period of one year! That is a total of just $598 for your single-person subscription (Season Ticket) including this Flash Drive Collection. You are free to cancel at any time during the first six months and receive a refund of the additional $99 paid for this upgrade - for any reason!
    Learn More

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