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  1. DEG1 Mike Nicholes Presents: Benchmarks from the Best Parts Managers

    DEG1 Mike Nicholes Presents: Benchmarks from the Best Parts Managers

    $298.00

    (Recorded Webinar)
    Presenter: Mike Nicholes of Nicholes Capital Management
    Orginal Air Date: July 07, 2011
    Program Length: 70 minutes

    What numbers define superlative performance in parts inventory management and what are the best practices that help the “Best” be the “Best”.

    It is absolutely no secret that parts inventory management is a complicated numbers and measurement game. More than any other profit center in a dealership, performance is measured by a complex set of data, statistics and calculations. Most of the performance ‘bench marks” employed in evaluating the parts department have been around for decades – but are they the right ones to define who is and is not doing a great job managing the inventory? According to Mike Nicholes, “For decades dealers have been using 'turn' and 'months of supply' to define the correct inventory; both are totally inaccurate and are only ratios that do not speak to the quality of the assortment of parts used to fill the need of technicians and customers.” Mike takes both an old and new look at parts inventory management benchmarks and will tell you how to define success in this important asset management position.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  2. DEJ2 Erik Nachbahr & Jonathan Wilkie CPA: Protecting Your Dealership from Hackers & Cyber-Thieves

    DEJ2 Erik Nachbahr & Jonathan Wilkie CPA: Protecting Your Dealership from Hackers & Cyber-Thieves

    $298.00

    (Recorded Webinar)
    Presenters: Erik Nachbahr, President of Helion Technologies & Jonathan Wilkie, CPA of Dixon Hughes Goodman LLP.
    Original Air Date: October 13, 2011
    Program Length: 90 minutes

    Sophisticated system hackers are being thwarted by larger business – So hackers are victimizing smaller companies – Like Auto Dealers. Dealer: Be forewarned & better protected!

    News stories of small businesses being hacked by both domestic and foreign cyber-crooks are on the rise. As larger businesses become better at protecting themselves, cyber-thieves are looking at smaller businesses – like auto dealers – as ripe targets for their attacks. Erik Nachbahr’s company provides technology management services to over 400 auto dealers – and Erik tells us the state of system security at most dealerships makes them a prime target for hackers looking for an easy mark. Attend this Webinar and learn the prime areas in which your dealership is vulnerable. Also learn from Jonathan Wilkie how dealers have already suffered from similar attacks. Plug the holes before it’s too late.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  3. DEL1 Rob Campbell & Andrew Appow: Business Math for Parts Managers

    DEL1 Rob Campbell & Andrew Appow: Business Math for Parts Managers

    $298.00

    (Recorded Webinar)
    Presenters: Rob Campbell & Andrew Appow CPA both from The Mironov Group
    Original Air Date: December 1, 2011
    Program Length: 100 minutes

    How to read the Parts Section of the Financial Statement & Other Key Ratios and Guides Important to Parts Managers

    Financial Statement analysis is an important skill for every dealership profit center manager. Nowhere in the dealership is this more true than in the Parts Department. Parts Managers, more so than other management team members, are governed by the numbers. Knowing how to read, analyze and then create workable business strategies to impact these numbers is an important part of the Parts Managers job. Join Rob and Andrew as they examine the Parts section of the financial statement with an eye to both understanding how these numbers are calculated and how they should impact your management priorities. Learning the secrets of the financial statement & other key performance indicators can help Parts Managers become more efficient in how they plan for growth and profit improvement.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  4. DEL3 Sherralyn Peterson: Sales Incentive Audits on the Rise - How to avoid an audit in your store!

    DEL3 Sherralyn Peterson: Sales Incentive Audits on the Rise - How to avoid an audit in your store!

    $298.00

    (Recorded Webinar)
    Presenter:: Sherralyn Peterson, Automotive Incentive Specialist and former OEM Dealer Auditor
    Original Air Date: December 15, 2011
    Program Length: 90 minutes

    An alarming increase in Sales Incentive audits by the OEMs should serve as a warning to all. Many dealerships are over-exposed to severe 6-figure charge backs. Time to shore up your defenses.

    DealersEdge editors have been sensing an increase in OEM sales incentive audit activity. Most dealers carry huge liabilities in this area and are simply unaware of what might happen if they were selected for a Sales Incentive Audit. Sherralyn Peterson is a former OEM Dealer Auditor and now works independently with individual dealers to audit-proof their records and systems. She too has noticed increased activity and has agreed to spend 60-90 minutes with us on to share with you information about these audits that will help you avoid huge charge backs. You can wait until you are selected for audit -(hint: that's too late). OR, you can spend some time with us and get some concrete info on how to avoid the devastating impact of an OEM Sales Incentive Audit.

    You will learn:

    How dealers are selected for audit and how to determine if you could be a target
    What triggers a Sales Incentive Audit and what are your early warning signals
    Just how devastating the charge backs can be
    A checklist of the key items and areas that are being audited
    How many dealerships run afoul in the management, documentation and application of sales incentives
    The value of having the right process and internal controls over your sales incentive and accounting records
    Best practices of minimizing your risk and keeping your money!

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  5. CHK1 Kelli Personette: Mix the IRS with Seldom-Enforced DOL Reporting Requirements… then Add in Obamacare… More Enforcement Concerns for Auto Dealers!

    CHK1 Kelli Personette: Mix the IRS with Seldom-Enforced DOL Reporting Requirements… then Add in Obamacare… More Enforcement Concerns for Auto Dealers!

    $97.00

    or U.S. Dealerships Only!

    (CD Audio Recording of Online Workshop)
    Original Air Date: November 6, 2014
    Presenter: Kelli Personette Health Care Reform Consultant with American Fidelity Administrative Services, LLC. - Speaker bio - www.dealersedge.com/Personette
    Program Length: 60 minutes

    U.S. dealerships and auto groups with 100 or more participating employees are reporting stepped up audit and violation activity. Obamacare figures into this new enforcement initiative… learn how!

    The reporting requirements now being applied with some vigor have existed since 1974, but have not been routinely enforced…up till now that is.

    The Affordable Care Act has changed the audit and enforcement landscape. Auto dealerships and groups with 100 or more participating employees, in an employee health and welfare benefit plan, need to be aware or suffer the somewhat costly consequences. Dealership organizations are already reporting stepped up activity and its implications. The mix of DOL, IRS and Obamacare calls for dealers to beware.

    Kelli Personette is a Health Reform Consultant with American Fidelity and presented a DealersEdge Workshop in July on certain aspects of Obamacare and its impact auto dealers… a very informative and helpful session. Kelli joins us again for this workshop to examine this new wrinkle of Health Care Reform and especially with regard to reporting requirements, audits and enforcement.

    You will learn:

    All about Form 5500 - related to employee health and welfare benefit plans
    IRS Code Sections 6055 & 6056 and its impact on car dealers
    What is required for small and large employers and how it that defined
    Who must file, and what to file… for insured, self-funded and gov't administered medical plans
    What information is required on the IRS filings - comments on newly issued instructions
    What do auto dealers and senior managers need to be doing now to avoid enforcement and penalties

    SUBSCRIPTION OPTION:
    Upgrade your Workshop purchase to include a 1-year subscription to include a mailed CD Soundtrack all Senior Management Workshops in the next 12 months (15+ Workshop CDs). For just $200 more than what you pay for this single Workshop… you will receive a copy of each new Senior Management Workshop as they become available… typically one or more per month. That is a total of just $297 for your Senior Management Soundtrack CD Subscription. Total retail value of all Soundtracks to be mailed is over $1500. And you are free to cancel at any time during the first 6 months and receive a refund of the additional $200 paid for this order upgrade… Cancel for any reason! Learn More
  6. Gary Edwards: Advanced Body Shop Management - Focusing on Marketing and Profits

    Gary Edwards: Advanced Body Shop Management - Focusing on Marketing and Profits

    $98.00

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog? This Includes Hundreds of Workshop Recordings, PDF White Paper Executive Reports, Books, Podcasts and Audio Let's not forget the 40+ Live workshops each year!

    https://VIP.DealersEdge.com/
    for more information.

    Workshop Info:
    Original Air Date: February 11, 2016
    Featuring: Gary Edwards, President of Edwards & Assoc Consulting
    Program Length: 60 Minutes
    SKU: DKB2

    Modern Process is important… but to complete the picture of a healthy dealership body shop, the manager must know where profits come from and how to get more.

    In Gary's first workshop with DealersEdge, he focused on process, industry guides, how to organize the work flow and yes, how to focus on profits.

    In this advanced workshop Gary will drill down on just how to determine where the business comes from so that you can earn a larger share… all the while still keeping an eye on modern management process and the ultimate goal…improving profits.

    Gary will focus on:
    •A full understanding of where Body Shop Profits come from
    •Profit Guides & How to You Compare
    •How to Market & Sell More Body Shop services
    •Keeping an eye on Production Scheduling & Work Flow Control



    Learn More
  7. Advanced Service & Parts Analysis Using Excel and DMS Data

    DDB4 Advanced Service & Parts Analysis Using Excel and DMS Data

    $298.00

    (Recorded Webinar)
    Presenter:  Rob Campbell  from Mironov, Sloan & Parziale, LLC
    Original Air Date: February 25, 2010
    Program Length: 2 hours 1 minute

    If you are satisfied with the usual service metrics, then this Webinar is not for you.  However, if you are looking for more specific cause and effect data that can help you springboard your service and parts operations to even higher profitability…then you don’t want to miss this session.  Rob Campbell from Mironov, Sloan & Parziale, LLC will join us... to demonstrate how you can dig deeper and get past the often over-simplified ratios and averages.  He will supply sample Excel spreadsheets as well as instruction on how to extract the needed data from your DMS.  If you are ready for an advanced degree in service management,  Let’s dig into the data! Learn More
  8. Case Studies: Service Departments Winning Back 2nd & 3rd Owner Vehicles

    DDI3 Case Studies: Service Departments Winning Back 2nd & 3rd Owner Vehicles

    $298.00

    (Recorded Webinar)
    Presenter: Ed Kovalchick
    Original Air Date: September 16, 2010
    Program Length: 1 hour 31 minutes

    Learn what is different about the “corner garage” that keeps customers coming back over and over again as their vehicles age.  Ed Kovalchick is a nationally-known service management trainer and for about 18 months he has devoted almost all of his time studying what makes the corner garage tick.  His findings will amaze you – the average customer comes back 4 times per year producing a 2.7 hour repair order with each visit.  Working on vehicles with an average age of 9 years, parts sales exceed labor. Ed will profile several dealership service departments that have transformed a segment of their shop into The Garage® with some amazing results.  It takes a change of mindset – Ed will show you how you can make it work in your dealership. This can open up a whole new business in service. Learn More
  9. DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game

    BMPN DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game

    $298.00

    (Manual - Available in Downloadable .PDF or Hard Copy Format)

    DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game

    Love 'em or hate 'em, numbers are a critical piece to the Parts management puzzle.
     
    Simply put, numbers are your detailed score card of what you're doing right and what you're doing wrong. Master the numbers game and your Parts department will consistently deliver solid profits. Misunderstand or ignore the numbers and your department, and your job, are in serious jeopardy.
    No matter where you are on the "numbers learning curve," you'll want to take a look at this just released guide — DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game. 

    Discover practical ideas to help you:
    • Fine tune your DMS to produce more accurate reports
    • Spot profit opportunities in your financial statements
    • Improve off-the-shelf fill rates and level of service
    • Increase inventory turns and minimize obsolescense
    • Maximize ROI on the dealer's investment in inventory
    • Show your entire Parts team how their efforts affect the dealership's bottom line
    Find out how the magic of numbers management can help you squeeze thousands of additional profit dollars from your parts inventory. Discover:
    • How carefully reviewing financial statements helped one Parts Manager cut costs and increase gross profits by $50,000 a year
    • Proven strategies to improve forecasting on slow moving parts and reduce that idle capital
    • A systematic approach to uncovering and eliminating the root cause of parts obsolescence
    • Where to look when your physical inventory doesn't match what's on the books
    • Two commonly overlooked reports every Parts Manager should use as part of their inventory management routine
    • How properly using receipt codes can help you accuratelymeasure your purchasing performance
    • Techniques for winning the debate over how to handle parts costs on vehicle reconditioning
    • Mike Nicholes' ten question inventory management quiz
    • An exercise guaranteed to help you recapture lost sales postings
    • The 12 most important aspects to parts department management from Lloyd Schiller
    If you're not already convinced, consider this... If the guide helps you better understand even one or two key concepts of Parts management by the numbers then your investment will be returned many times over. Learn More
  10. Professional Inventory Management

    BMMN Professional Inventory Management

    $298.00

    (Manual - Available in Downloadable .PDF or Hard Copy Format)

    This latest publication by Mike Nicholes of Mike Nicholes Capital Management, Inc., contains the latest and most up-to-date guidelines and methodologies for helping the parts department fulfill its #1 mandate: Satisfying technician demand in the service department.

    The Mike Nicholes name and Professional Inventory Management have been synonymous for over 30 years. This manual, is the "must have" guide for any auto dealership parts manager serious about maintaining and improving their inventory management skills.
    Used in Mike's seminars, this manual (and its preceding edition) is valued by parts managers representing every manufacturer. And for anyone who has attended Mike's live seminar sessions, you know that this book is a valued resource, an important instructional, as well as a useful reference guide.

    Special Section on ASR - Automatic Stock Replenishment (GM dealerships read RIM) - and its impact on dealership parts managers and effective inventory controls. This is a "must read" for everyone currently experiencing this quickly evolving change in philosophy. It is important as well for every other parts manager as more and more OEMs are considering similar systems. These new replenishment systems represent the future of inventory management and the sooner you understand and master them the better.

    Auto Dealership Part Management - A Detailed Numbers Game
    That just could be an obvious overstatement - analysis of the stats and reports generated through your DMS and other sources - that is how truly professional parts managers put themselves head and shoulders above their peers. In this manual, Mike Nicholes will demonstrate the strategies, measurements and analysis that can help any parts manager - rookie or seasoned pro. Master the inventory and produce higher bottom line profits. He will demonstrate how simple-to-apply principles of inventory management and analysis of your stats can help you identify and solve hidden inventory problems!

    Simply an "essential tool" for all dealership parts managers! Mike is a genius of parts inventory management. He likes to say that it is not rocket science, but it does take knowledge and understanding - the knowledge and understanding that he communicates very clearly in this manual. Learn More

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