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  1. Advanced Service & Parts Analysis Using Excel and DMS Data

    DDB4 Advanced Service & Parts Analysis Using Excel and DMS Data

    $298.00

    (Recorded Webinar)
    Presenter:  Rob Campbell  from Mironov, Sloan & Parziale, LLC
    Original Air Date: February 25, 2010
    Program Length: 2 hours 1 minute

    If you are satisfied with the usual service metrics, then this Webinar is not for you.  However, if you are looking for more specific cause and effect data that can help you springboard your service and parts operations to even higher profitability…then you don’t want to miss this session.  Rob Campbell from Mironov, Sloan & Parziale, LLC will join us... to demonstrate how you can dig deeper and get past the often over-simplified ratios and averages.  He will supply sample Excel spreadsheets as well as instruction on how to extract the needed data from your DMS.  If you are ready for an advanced degree in service management,  Let’s dig into the data! Learn More
  2. Key to Improving Service Sales, Profits and Productivity

    DCK1  Key to Improving Service Sales, Profits and Productivity

    $298.00

    (Recorded Webinar)
    Presenter: Richard Owen of ROI Consulting and Training
    Original Air Date: November 5, 2009
    Program Length: 1 hour 52 minutes

    A cold, hard fact of life is that we are selling a lot fewer vehicles these days.  And while that has a primary impact on the variable operations of the dealership, those of you responsible for the fixed side of the business are seeing its impact as well.  Just the reduction of warranty and get-ready service income is enough to get your attention.  So if your concerns center on keeping your shop busy, selling more labor or improving technician productivity and overall profits, then you will not want to miss this session with veteran trainer Richard Owen.  Richard is a training pro and will deliver a long list of strategies you can employ today to help pump some life into your Service Department.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  3. Professional Inventory Management

    BMMN Professional Inventory Management

    $298.00

    (Manual - Available in Downloadable .PDF or Hard Copy Format)

    This latest publication by Mike Nicholes of Mike Nicholes Capital Management, Inc., contains the latest and most up-to-date guidelines and methodologies for helping the parts department fulfill its #1 mandate: Satisfying technician demand in the service department.

    The Mike Nicholes name and Professional Inventory Management have been synonymous for over 30 years. This manual, is the "must have" guide for any auto dealership parts manager serious about maintaining and improving their inventory management skills.
    Used in Mike's seminars, this manual (and its preceding edition) is valued by parts managers representing every manufacturer. And for anyone who has attended Mike's live seminar sessions, you know that this book is a valued resource, an important instructional, as well as a useful reference guide.

    Special Section on ASR - Automatic Stock Replenishment (GM dealerships read RIM) - and its impact on dealership parts managers and effective inventory controls. This is a "must read" for everyone currently experiencing this quickly evolving change in philosophy. It is important as well for every other parts manager as more and more OEMs are considering similar systems. These new replenishment systems represent the future of inventory management and the sooner you understand and master them the better.

    Auto Dealership Part Management - A Detailed Numbers Game
    That just could be an obvious overstatement - analysis of the stats and reports generated through your DMS and other sources - that is how truly professional parts managers put themselves head and shoulders above their peers. In this manual, Mike Nicholes will demonstrate the strategies, measurements and analysis that can help any parts manager - rookie or seasoned pro. Master the inventory and produce higher bottom line profits. He will demonstrate how simple-to-apply principles of inventory management and analysis of your stats can help you identify and solve hidden inventory problems!

    Simply an "essential tool" for all dealership parts managers! Mike is a genius of parts inventory management. He likes to say that it is not rocket science, but it does take knowledge and understanding - the knowledge and understanding that he communicates very clearly in this manual. Learn More
  4. Mastering New-Age Parts Department Management - Chuck Hartlé's cutting edge solutions for better Parts Management in the 21st century

    BMPH Mastering New-Age Parts Department Management - Chuck Hartlé's cutting edge solutions for better Parts Management in the 21st century

    $298.00

    Mastering New-Age
    Parts Department Management
    Chuck Hartlé's cutting edge solutions for better Parts Management in the 21st century

    For the past decade we've had the pleasure of working with Chuck Hartlé, one of the most respected Parts experts in the business. As many of you know, Chuck is recognized as a founder of "new-age" Parts Management. His ideas go beyond traditional approaches to inventory control and focus on maximizing technology to improve Parts profits.
     

    The DealersEdge editors recently sat down with Chuck and asked him 50 of the toughest questions facing today's Parts Manager. His answers are compiled in an all new resource I think you'll find useful.

    A sneek peek at what you'll find in 120+ idea-packed pages:
    • Inventory Management - It All Starts Here
    • What should I really be looking at to measure parts department performance?
    • Is there a point of diminishing return when trying to fine tune parts inventory?
    • What's the perfect balance of "width" and "depth?"

    • Managment Matters - Parts, People & Profits
    • How can we get parts and service managers to work together more effectively?
    • Are fill rates and level of service performance really under the parts manager's control?
    • What do I do when the financial statement and management reports are at odds?

    • Source Accounting - Technological Solutions for Improving Parts Performance
    • Are there really innovative ways to free frozen capital in my parts inventory?
    • How do I deal with inventory fluctuations when dealing with multiple manufactures?
    • What is Source Matrixing and how can it help me?

    • System Set Up - What's in Your DMS Toolbox?
    • Should I trust the default settings on my system?
    • How do I download a stock order from my DMS?
    • What's the best way to use Price Escalator tables?

    • Building Your Wholesale Parts Business - Identifying Your Market Niche
    • Any suggestions for getting more sales from my existing wholesales parts customers?
    • What can I do to differentiate my wholesale business in a competitive market?
    • Is there any way to turn parts delivery from a cost center into a revenue center?

    • Controllng Obsolescence & Excess Inventory
    • What's the difference between excess and obsolete inventory?
    • How to I get rid of excess inventory without crushing my bottom line?
    • Can you give me a definition of "emergency" purchase that my staff will understand?

    • Nuts & Bolts - Chuck Hartlé on the Future of Dealership Parts Management
    • Do traditional parts return methods make sense?
    • How do I set up a bulk oil or tire program?
    • What is "stock netting" and will it help profits?
    Learn More
  5. 101 Proven Ways to Boost Fixed Operations Profits

    BMFO 101 Proven Ways to Boost Fixed Operations Profits

    $298.00

    Just one idea from this guide will return your investment many times over . . . and you're guaranteed to find more than 100.

    The most successful dealerships never stop looking for new ways to improve their operations. They realize that even a small change, an easy-to-implement suggestion or cost-saving tip can make a significant difference to the bottom line.

    That's why we published 101 Proven Ways to Boost Fixed Operations Profits. It's simply the best collection of tips, tactics and techniques available to boost the bottom line of your parts and service departments.

    Finding the ideas you need is easy. The guide is divided into the subject areas critical to your fixed operations success. You'll find proven, practical ideas to:
    • Generate more service sales
    • Improve customer satisfaction and repeat business
    • Squeeze higher profits from your parts department
    • Manage and motivate employees to focus on what matters most to you
    • Turn new technology and systems into higher revenue at a lower cost
    • Avoid shop safety & environmental compliance problems that can cost you big Learn More
  6. How the “Best-of-the-Best” Parts Advisors Get It Done Everyday

    DEB4 How the “Best-of-the-Best” Parts Advisors Get It Done Everyday

    $298.00

    (Recorded Webinar)
    Presenter: Richard Owen, ROI Consulting, Inc.
    Original Air Date: February 24, 2011
    Program Length: 1 hour 45 minutes

    The habits of highly effective Parts Advisors – What makes them very good at their jobs and a valuable asset to the dealership

    It may seem like a relatively minor role in the operation of a profitable dealership, but the role of the Parts Advisor is a very important cog in the creation of an effective and profitable process in fixed operations. The truth is when they are not doing their jobs, the complaints are many. But when they perform with great efficiency- they almost go unnoticed. Visit with Richard Owen on February 10th as he dissects the position of Parts Advisor and outlines for all why this position is important and how the very “best of the best” go about their daily tasks. An eye-opener and reminder for current Advisors, but also an excellent “new hire” training and orientation session.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  7. How Top-Level Managers can Effectively Lead Service and Parts Operations

    DEC1 How Top-Level Managers can Effectively Lead Service and Parts Operations

    $298.00

    (Recorded Webinar)
    Presenter: Jeff Sacks - Jeff Sacks & Associates
    Original Air Date: March 3, 2011
    Program Length: 83 minutes

    How a general manager or controller can effectively monitor and manage fixed operations, and make these departments more profitable.

    Few general managers work their way up the ladder in a dealership via fixed operations. The same is true for most dealers and controllers, however, your status as top level management at the dealership calls on you to be effective in helping fixed operations function at an optimum level. Jeff Sacks will spend 60-90 minutes with us defining what specific things to look for, what pertinent questions to ask and what steps you should take to get your arms around ‘fixed operations.’ Spend this time with Jeff and get energized on the simple things that you can do to become an effective contributor in moving the service and parts departments to that next level of performance.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders!
    Learn More
  8. DCK1  Key to Improving Service Sales, Profits and Productivity
  9. DCK1  Key to Improving Service Sales, Profits and Productivity
  10. DEG4 Brian Pasch: Effective Digital Marketing for Fixed Operations

    DEG4 Brian Pasch: Effective Digital Marketing for Fixed Operations

    $298.00

    (Recorded Webinar)
    Presenter: Brian Pasch – PCG Digital Marketing
    Original Air Date: July 28, 2011
    Program Length: 100 minutes

    How to use your online assets and resources to build service & parts volumes and retain customers.

    Almost every car dealer recognizes how important the Internet is to new and used vehicle sales. But many have not yet discovered just how important these same online assets can be to building your service and parts operations. Brian Pasch, the acclaimed guru of digital marketing for auto dealers, is prepared to give you a list of online strategies that will draw in new service customers as well as bring your existing customer base back in again and again. We all know how repeat service business can build fixed ops profits and future vehicle sales. Effectively employing your online resources to help nurture that relationship is a natural means to that end. This is a lot more than about coupons. Unlock the online marketing potential for service and parts.

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More

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