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  1. Creating a Compensation Plan for your Dealership - Plus What's New in Pay Plans

    DCJ2 Creating a Compensation Plan for your Dealership - Plus What's New in Pay Plans

    $298.00

    (Recorded Webinar)
    Presenter: Mike Bowers
    Orginal Air Date: October 8, 2009
    Program Length: 1 hour 53 minutes

    Controlling compensation in a dealership environment is a difficult task. Join Mike as he provides you with a step-by-step action plan for putting some reason and value behind your compensation policies. Mike will also share the best dealership pay plans from our recently revised Pay Plan Manual. Learn More
  2. DEI2 Steve Nickelsen:  New Trends in Compensation – Getting Past “Percentage of the Gross”

    DEI2 Steve Nickelsen: New Trends in Compensation – Getting Past “Percentage of the Gross”

    $298.00

    (Recorded Webinar)
    Presenters: Steve Nickelsen of Nickelsen Partners and Chris Harrell of Chris Harrell Consulting
    Original Air Date: September 8, 2011
    Program Length: 110 minutes

    What are the new compensation alternatives? What will motivate Gen “Y”? What if they don’t like your lollypops? Possible friction between Gen “Y” and current Gen “X” managers? With Special Guest and Gen “Y” Consultant – Chris Harrell.

    Almost since the beginning of auto retailing, the pay plans have been “a percentage of the gross profit.” It is just not working as well as it did before (if it every really performed). With 70 million Gen “Y” in the workforce, their seemingly quirky attitudes and expectations cry out for a “new way” to pay and manage your managers and your sales staff. So, what kinds of pay plan changes are successful, forward-thinking dealers bringing into play? And will these new compensation models help you reach your goals?

    You will learn:
    Why “percentage of the gross” is not working as well as it used to
    How to identify clear-cut goals in your compensation planning
    How you can balance the needs of newer Gen “Y” sales staff with very different needs of older generation staff members
    Case Studies of several dealerships that have tackled this challenge and a report on their successes and progress
    Exactly what does motivate Gen “Y” and how does differ from traditional showroom command and control models
    Why this new generation doesn’t respond to traditional “Help Wanted” ads – and some samples of ads that do work
    Why this generational change may pose the biggest challenge to car dealers in decades

    PURCHASE OPTION:
    Limited Time Only! For just the cost of one recorded webinar you can get exclusive 90 day access to EVERYTHING DealersEdge has to offer!! Your 90-Day VIP Season Ticket Pass will automatically renew after 90 days at the rate of $298 per quarter unless you contact Member Services at memberservices@dealersedge.com or 800.321.5312 to cancel. There is NO CONTRACT and you can cancel without penalty at any time with no further obligation. Free Shipping on all Domestic Orders! Learn More
  3. DGE4 Lloyd Schiller: Improve your Service Dept 15% - 20% thru New Mgt Process and Revised Tech Compensation - Live Case Studies Revealed!

    DGE4 Lloyd Schiller: Improve your Service Dept 15% - 20% thru New Mgt Process and Revised Tech Compensation - Live Case Studies Revealed!

    $298.00

    (Recorded Webinar)
    Original Air Date: May 23, 2013
    Presenter: Lloyd Schiller
    Program Length 95 minutes

    If you continually find yourself "balancing" your best technicians' hours by giving them "gravy" maintenance tasks, a "re-think" is in order.

    Improvements include a much better-served customer, improved CSI & profitability, and a better-focused management team!

    The 1980s saw the introduction and growth of teams, simple support groups and lateral support groups…all of which provided benefits to smooth shop operation. But the accelerating growth and influence of advanced technologies are forcing some primarily large and high-line dealerships to conclude that a new organization in service is required to help them make the grade.

    Join Lloyd for this special presentation, featuring two case studies of a "re-thinking" of how the service department organizes and compensates productive technicians for a smoother, faster and more profitable work flow.

    Caveat: Lloyd cautions that smaller dealers and most Asian import dealerships will not find an immediate application for the lessons learned via these case studies. But if you have 15 or more technicians, are a large High Line or Domestic Dealership, the ideas and suggestions will definitely apply.

    You will learn:
    How to re-engage managers in the dispatching of work so that the best technician available gets the job that fits his/her skills most closely
    How to alter pay plans to match the skill needed to satisfy the customer quickly and efficiently - one dealership case study involves a union shop
    How to organize the shop workforce so that all are focused on the customer's immediate needs
    Why all this leads to improvements in CSI, in job satisfaction and department profits

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $200 more than the price of this program, you get it all for a period of one year! That is a total of just $498 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $200 paid for this upgrade - for any reason!
    Learn More
  4. C1M4 |  MP4, MP3 and PDF Handouts on a Flash Drive!! Rob Campbell & Mike Bowers: What's New and Different in Fixed Operations Pay Plans!

    C1M4 | MP4, MP3 and PDF Handouts on a Flash Drive!! Rob Campbell & Mike Bowers: What's New and Different in Fixed Operations Pay Plans!

    Regular Price: $298.00

    Special Discount Price: $198.00

    MP3 Audio File, MP4 Video File and PDF Handout on a Flash Drive - Free Shipping!!

    Presenters: Rob Campbell of the Mironov Group and Mike Bowers of DealersEdge
    Program Length: 120 minutes

    Fast-paced changes in the service and parts business have pushed fixed ops directors to come up with new ideas on how to use pay plans to motivate.

    Rob Campbell of the Mironov Group will join Mike Bowers of DealersEdge with a frank discussion of new approaches and plans for compensation of key service and parts employees.

    You will learn:
    New applications of the "flat rate" pay system for techs
    What pay plans top performing dealership used in fixed ops
    Why some pay plans work and others fail
    How to combat "cost of sales" cutting into your labor gross retention
    How much should service advisors earn
    Can pay plans turn advisors from order-takers into business builders
    Are parts advisers part of the fixed ops team or not?
    Where does CSI fit into pay plan design? Learn More
  5. DHF2 Rob Campbell: Fixed Operations Pay Plans…The 5 Reasons Some Work…While Others Fail

    DHF2 Rob Campbell: Fixed Operations Pay Plans…The 5 Reasons Some Work…While Others Fail

    $97.00

    (Recorded Online Workshop)
    Original Air Date June 12, 2014
    Presenter: Rob Campbell of The Mironov Group
    Program Length 120 minutes

    The Continued Fast-pace of change in the service and parts business has pushed fixed ops directors to come up with new ideas on how to use pay plans to motivate.

    Rob Campbell of the Mironov Group joins us with a frank discussion of new approaches and plans for compensation of key service and parts employees.

    You will learn:
    New applications of the "flat rate" pay system for techs
    What pay plans top-performing dealerships use in fixed ops
    How to combat "cost of sales" cutting into your labor gross retention
    How much should service advisors earn
    Can pay plans can turn advisors from order-takers into business builders
    Are parts advisors part of the fixed ops team or not?
    Where does CSI fit into pay plan design?

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  6. DHH2 Joni Stuker: Effective Dealership BDCs… What's Working & What to Avoid

    DHH2 Joni Stuker: Effective Dealership BDCs… What's Working & What to Avoid

    $97.00

    (Recorded Online Workshop)
    Original Air Date: August 14, 2014
    Presenter: Joni Stuker President of Owner Connect. Speaker Bio - www.dealersedge.com/Stuker
    Program Length: 90 minutes

    According to Joni Stuker there is a direct correlation between very successful dealerships and those employing an effective BDC strategy! Learn what is working for those who do BDCs best!

    Joni tells us that roughly 70% of all dealerships have something they call a BDC. But only a quarter of them are seeing any real or full success from the effort and expense.

    Join Joni as she explores what the most successful and effective BDCs have in common and how they make it work so well.

    You will learn:

    How to set daily performance standards
    Determining proper staffing levels & structure
    Effective strategies for recruitment, training and compensation
    All about "Hot Lead Follow Up Schedules"
    The Power of a LIVE T.O.---"Hold on…I have an idea!"
    Daily reporting to keep on plan
    How to work as a team with sales and service
    Where and how to start making a real difference with your BDC…

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  7. DJK3 Dealership Valuation - "Blue Sky" is Not What It Used to Be

    DJK3 Dealership Valuation - "Blue Sky" is Not What It Used to Be

    $97.00

    Recorded Online Workshop
    Original Air Date: November 19, 2015
    Featuring: Steve Schumacher, CPA, ASA & Stuart McCallum of Crowe Horwath LLP
    Program Length: 60 Minutes

    With many new buyers in the market… private equity, family offices, ever-expanding auto groups… more sophisticated dealership valuation techniques are becoming the norm.

    Learn what today's savvy buyers are looking for.
    Learn how savvy sellers are best positioning themselves for maximum return.
    Get the facts!

    Workshop Take-Aways:
    •How to Employ Forecasts in Dealership Valuation
    •Discover the new "market multiples"
    •Explore income statement & balance sheet adjustments
    •Consider the impact of "market level compensation"
    •…and more!

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason!




    Learn More
  8. Recorded May 9, 2016 - VADA Annual Legal and Legislative update

    Recorded May 9, 2016 - VADA Annual Legal and Legislative update

    $0.00

    VADA has been active in this year's General Assembly. A number of bills were introduced and passed while others were stopped under the watchful eye of VADA's team. Those bills that were passed may have an immediate impact on you and your dealership in Virginia.

    On May 9th we will conduct a Legislative and Legal Update by webinar to address the benefits and impacts of the new laws and provide updates on other legal issues facing you and your dealership. Specifically, we know dealers have questions about recalls and we will address how the new recall legislation affects you and your dealership as well as what dealers should be doing in working with their customers on recalls.

    Please join us to learn all of the details!

    Follow the link below to sign up for the FREE webinar. If you do not already have an account with the VADA Online Training Store, please follow the steps to complete your free registration.

    Legislative Update including:
    Franchise Rights for Recalls
    Workers Compensation

    Legal Update including:
    Handling Vehicles Subject to Recalls
    CFPB Update
    Advertising Compliance
    Processing Fees Learn More
  9. MLA3 | Workshop Executive Summary | Service Advisors Exempt or Not?

    MLA3 | Workshop Executive Summary | Service Advisors Exempt or Not?

    $99.00

    PDF Download

    On January 19, 2017 employment attorney Charlie Feuss J.D. of Kilpatrick,
    Townsend & Stockton L.L.P (www.kilpatricktownsend.com) shared his thoughts
    on the current state of Service Advisor compensation and whether or not they are
    exempt from overtime.
    Charlie has dedicated more than 30 years to representing management clients
    exclusively in the areas of labor and employment law. He has represented a broad
    spectrum of employers in a wide range of industries including automotive, aerospace,
    bakery, food service, construction, healthcare, hospitality, manufacturing,
    retail and transportation.
    Th is report is a summary of Charlie’s comments and suggestions.
    ……….see Charlie’s Contact Details on the last page. Learn More
  10. Charlie Feuss J.D: Questions & Answers About Service Advisors - Exempt or Non-Exempt - OT or No OT

    Charlie Feuss J.D: Questions & Answers About Service Advisors - Exempt or Non-Exempt - OT or No OT

    $98.00

    Online Workshop Recording

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog? This Includes Hundreds of Workshop Recordings, PDF White Paper Executive Reports, Books, Podcasts and Audio Let's not forget the 40+ Live workshops each year!

    https://VIP.DealersEdge.com/
    for more information.

    Air Date: Live Thursday, January 19, 2017 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Charlie Feuss J.D…. Employment Attorney
    Program Length: 60 Minutes
    SKU: DLA3

    Charlie Feuss will bring some clarity to these issues - murky for years - and getting murkier

    The Department of Labor (DOL) has flip-flopped on this issue. Federal Courts have reached very different conclusions. A new administration will soon occupy the White House.

    And this year, the U.S. Supreme Court issued an important decision on the topic - but questions remain.

    Charlie will answer these questions:

    The exempt/non-exempt status of Service Advisors finally settled by the US Supreme Court (SCOTUS) or was it?
    Exactly what did SCOTUS say about the status of Service Advisors?
    What about the DOL? What are they now saying about Service Advisors?
    How do recent DOL rules on overtime compensation affect these employees?
    The Trump Administration - what to expect from the new administration on these and other wage and hour issues? Learn More

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