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Recorded Webinars

DEALERSEDGE Welcome to DealersEdge
Advanced Management Education for Top-Tier Auto Dealership Managers
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  1. Max Zanan: Which Government Agencies are Targeting Auto Dealerships… And How to Reduce Your Exposure

    Max Zanan: Which Government Agencies are Targeting Auto Dealerships… And How to Reduce Your Exposure

    $98.00

    Online Workshop Recording

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog? This Includes Hundreds of Workshop Recordings, PDF White Paper Executive Reports, Books, Podcasts and Audio Let's not forget the 40+ Live workshops each year!

    https://VIP.DealersEdge.com/
    for more information.

    Workshop Info:
    Air Date: Thursday November 17, 2016 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Max Zanan: from Total Dealer Compliance
    Program Length: 60 Minutes
    SKU: DKK3

    Discover the Top Areas for Enforcement and Penalty Currently Costing Other Dealerships a Bundle! High Risk Areas for All Dealership Departments.

    When it comes to government regulation and enforcement it seems that Auto Dealerships have a huge target painted on the rooftop.

    Laws and regulations impacting auto dealers are many. However, this workshop we will focus on the top enforcement threats facing most auto dealers today and how you can prepare and adjust to lessen your dealership's exposure.

    Attend this workshop and you will learn about:

    How the FTC is cracking down on deceptive advertising and how you can protect against huge fines and bad PR
    The finer points regarding Used Car Rules Violations and potential enforcement
    Fair Lending Practices and how to comply with current rules and enforcements
    Sexual Harassment as a Very Real and Current liability.
    Why it is important to have standard price list of the F&I products offered. Learn More
  2. Brook Samples: How to Get More Smart Data From Your DMS

    Brook Samples: How to Get More Smart Data From Your DMS

    $98.00

    Online Workshop Recording

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog? This Includes Hundreds of Workshop Recordings, PDF White Paper Executive Reports, Books, Podcasts and Audio Let's not forget the 40+ Live workshops each year!

    https://VIP.DealersEdge.com/
    for more information.

    Workshop Info:
    Air Date: Thursday, January 5, 2017 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Brooke Samples of Profit Blueprints
    Program Length: 60 Minutes
    SKU: DLA1

    How to Fine Tune Account Numbers, Journal Sources, Schedules and DOCs to Create Smarter & More Profit-Focused DMS Reporting

    The very best dealerships work with the very best financial reporting information. And no one does it better than Brooke Samples.

    Visit with Brooke as she reveals her secrets for deploying many of the DMS tools now at your command, but almost universally under-utilized.

    You are guaranteed to take away a long list of Brooke's favorite tools to extract the data needed to improve profits in 2017.

    For General Managers who want to learn the accounting side of their DMS, this is a must-see workshop.

    Changes to Make Your DMS Work Smarter:

    Add more Account numbers to your General Ledger for faster analysis, to create better strategies and to effortlessly track long-term trends
    Add Journal Sources to save time, reduce mistakes and provide better analytics
    Quickly find potential problems when reviewing your General Ledger Summary
    Add more Schedules for faster analysis and to do the heavy work
    DOCs to add to save time and monitor your key accounts Learn More
  3. Charlie Feuss J.D: Questions & Answers About Service Advisors - Exempt or Non-Exempt - OT or No OT

    Charlie Feuss J.D: Questions & Answers About Service Advisors - Exempt or Non-Exempt - OT or No OT

    $98.00

    Online Workshop Recording

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog? This Includes Hundreds of Workshop Recordings, PDF White Paper Executive Reports, Books, Podcasts and Audio Let's not forget the 40+ Live workshops each year!

    https://VIP.DealersEdge.com/
    for more information.

    Air Date: Live Thursday, January 19, 2017 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Charlie Feuss J.D…. Employment Attorney
    Program Length: 60 Minutes
    SKU: DLA3

    Charlie Feuss will bring some clarity to these issues - murky for years - and getting murkier

    The Department of Labor (DOL) has flip-flopped on this issue. Federal Courts have reached very different conclusions. A new administration will soon occupy the White House.

    And this year, the U.S. Supreme Court issued an important decision on the topic - but questions remain.

    Charlie will answer these questions:

    The exempt/non-exempt status of Service Advisors finally settled by the US Supreme Court (SCOTUS) or was it?
    Exactly what did SCOTUS say about the status of Service Advisors?
    What about the DOL? What are they now saying about Service Advisors?
    How do recent DOL rules on overtime compensation affect these employees?
    The Trump Administration - what to expect from the new administration on these and other wage and hour issues? Learn More
  4. Joni Stuker: The Power of a Blended BDC  to Drive Sales for the Entire Dealership

    Joni Stuker: The Power of a Blended BDC to Drive Sales for the Entire Dealership

    $98.00

    Online Workshop Recording

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog? This Includes Hundreds of Workshop Recordings, PDF White Paper Executive Reports, Books, Podcasts and Audio Let's not forget the 40+ Live workshops each year!

    https://VIP.DealersEdge.com/
    for more information.

    Workshop Info:
    Air Date: Live Thursday, March 16, 2017 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Joni Stuker
    Program Length: 60 Minutes
    SKU: DLC2

    How to integrate Sales, Service and Parts into your BDC initiatives and multiply the value of your customer base.

    The Business Development Center concept has long been an excepted standard for many, maybe most, dealership organizations. However most of these efforts have been solely focused on creating showroom opportunities for new and used vehicle sales.

    In this workshop, Joni Stuker will introduce you to an expansion of the BDC concept into business development for all dealership profit centers. And why not? Joni will explain not only what a Blended BDC looks like, but how it works and how it can benefit the entire enterprise.

    You will learn:

    The difference between a BDC and a BMC and why it's important
    The strong fundamentals of any basic dealership BDC operation
    Why it is important for BDC reps to have the total dealership focus
    How to multiply the value of your BDC by driving business to all profit centers Learn More
  5. Phillip Sherman: Telecom Technology Update: Cloud or Hardware…Which is Best for You

    Phillip Sherman: Telecom Technology Update: Cloud or Hardware…Which is Best for You

    $98.00

    Online Workshop Recording

    Did you know DealersEdge VIP Season Ticket Subscribers Have Access to this Recorded Workshop AND the Entire DealersEdge Catalog? This Includes Hundreds of Workshop Recordings, PDF White Paper Executive Reports, Books, Podcasts and Audio CDs!

    Visit https://VIP.DealersEdge.com/ for more information.

    Workshop Info:
    Air Date: Thursday, April 13, 2017
    Featuring: Phillip Sherman
    Program Length: 60 Minutes
    SKU: DLD2

    Improvements in Telecom tech march on and dealership buyers need to stay current so you can be smart buyers of this vital business tool.

    Phillip Sherman is the go-to telecom expert for DealersEdge and helps us keep our knowledge and understanding of this important communication system current. In past workshops, Phillip warned dealers not to jump too quickly into the Cloud-Hosted systems that were being heavily marketed to auto dealers.

    Well, technology upgrades move fast these days. This is particularly true when studying the best telecom system for your dealership organization. Visit with us via this workshop as Phil Sherman updates the current state of telecom systems. Learn about the important features and costs to consider.

    You will learn:
    About Today’s Technology vs. the Technology of the Past
    About the elements of your telecom system and what makes each work
    Advantages and Disadvantages of CPE (Customer Premise Equipment)
    About Disaster Recovery Implications
    How to Measure and Choose: Functionality vs. Monthly Cost
    How to Make Intelligent Telecom Decisions Learn More
  6. DDK1 Facebook for Auto Dealers

    DDK1 Facebook for Auto Dealers

    $298.00

    (Recorded Webinar)
    Presenter: "Rock Star" Tim Martell, President and Founder of Wikimotive.net
    Original Air Date: November 4, 2010
    Program Length: 1 hour 35 minutes

    All dealers have been told they simply MUST have a social media presence - And Facebook is clearly the place to start. O.K. you say "How do I start?" "Just how complicated it this" "How much time does it take?" These questions and more will be answered on a Webinar on Nov 4th featuring Timothy Martel, of Wikimotive.net - the "rock-star of dealership social media." Tim will take you step-by-step through the process that will have you effectively marketing to your Facebook Fans in no time! You'll learn how to keep these fans coming back over and over - getting them hooked on your content. Tim will show you how to build a Facebook presence that results in a long list of fans and customers that repeatedly spend money in your dealership - just like he does for his dealership clients. Learn More
  7. How One Dealer Saves $150K per year on 3 Common Expense Categories

    DDL1 How One Dealer Saves $150K per year on 3 Common Expense Categories

    $298.00

    (Recorded Webinar)

    Presenter: Doug Austin, President of Performance Management Group (PMG)
    Original Air Date: December 2nd
    Program Length: 1hour 22

    This webinar will provide a road map to savings in these three important expense categories - but it will also provide a basis for changing the purchasing culture in your dealership so that this type of savings can be achieved in many other expense categories as well. Get the specifics on how you are over-spending on credit cards, telcom and credit reports - but also learn the basics of process, training and compliance and how all relate to negotiating for the best competitive price. Get a head start on effective purchasing control and savings in your dealership. Doug Austin is our presenter and his company provides strategic purchasing management training and assistance for over 450 dealerships - of all sizes. He'll teach you how to become one tough negotiator! Learn More
  8. Effectively Merchandising Your Dealership & Inventory Online

    DDL2 Effectively Merchandising Your Dealership & Inventory Online

    $298.00

    (Recorded Webinar)

    Presenter: Howard Polirer of AutoTrader
    Original Air Date: December 9th, 2010
    Program Length: 1hour 30 minutes

    You have the opportunity to join one of the industry’s top experts, Howard Polirer, Director of Industry Relations for AutoTrader.com, for a live webinar that takes a closer look at the messages that are important to consumers in selecting a dealership and a vehicle. Effectively Merchandising Your Dealership & Inventory Online offers recommendations on how to differentiate your inventory and dealership online to create value in the minds of consumers, as well as best practices for taking photos, writing seller’s comments, using video and customer testimonials, and pricing competitively. This workshop will ultimately provide insight into the online messages that motivate consumers to offline action. Learn More
  9. Brian Pasch: Dealership Internet Online Reputation Update

    DEA1 Brian Pasch: Dealership Internet Online Reputation Update

    $298.00

    (Recorded Webinar)
    Presenter: Brian Pasch - PCG Digital Marketing
    Original Air Date: January 6, 2011
    Program Length: 90 minutes

    We all have them - unhappy customers. Some are justified, others not so much. However in today's hyper-sonic speed of info sharing, unhappy customers do not have to spend a lot of money or even time to grab a megaphone and start to convince your customers to go elsewhere. But this negative PR machine can be managed from your desk - or more specifically from your laptop. Brian Pasch returns for an update on a previous session on the same topic. Be with us on Jan 6th as Brian outlines his updated list of strategies and tactics that you can employ to blunt negative reviews, but also to proactively build your online reputation. You can fight back when unfair reviews are posted online, but you can also use these opportunities to demonstrate and show off your customer satisfaction halo as well. Learn More
  10. Dealership Expense Evaluation and Control – Sandi Jerome Style

    DEA4 Dealership Expense Evaluation and Control – Sandi Jerome Style

    $298.00

    (Recorded Webinar)
    Presenter: Sandi Jerome – Sandi Jerome Computer Consulting
    Original Air Date: January 27, 2011
    Program Length: 90 minutes

    Sandi Jerome is a wizard at devising systems and procedures to take the complexity out of the dealership accounting functions. On January 27th, Sandi will explain her methods for boiling down tons of expense data points to create a clear picture of just what the dealership is spending – and on what. Her method helps you get past the pulling of mountains of invoices and documentation yet still lets you accurately compare your expenses to known metrics. So if you are looking for a process to take the complexity and confusion our of expense measurement and comparisons, then visit with Sandi for about 90 minutes on January 27th. Get hold of that paper tiger and tame him! Learn More

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