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DEALERSEDGE Welcome to DealersEdge
Advanced Management Education for Top-Tier Auto Dealership Managers
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  1. DJC3 Rob Campbell & Christine Andrews - Dealership Controllers:  How to Financially Triage and Cure Poor Performance in Key Departments

    DJC3 Rob Campbell & Christine Andrews - Dealership Controllers: How to Financially Triage and Cure Poor Performance in Key Departments

    $97.00

    (Recorded Online Workshop)
    Original Air Date: March 19, 2015
    Presenter Rob Campbell & Christine Andrews
    Program Length: 80 Minutes

    Poor Performance in Sales, Service, Parts or the Business Office is often hidden by root causes that lie beneath the surface. Learn the keys to identifying… and then curing less than satisfactory financial performance.

    The role of today's Automotive Controller goes way beyond the counting of the beans! Insightful and routine financial analysis of departmental performance can often reveal significant and hidden operational problems that are both identifiable and curable.

    Visit with Rob Campbell and Christine Andrews as they focus on the key areas of "financial triage" for Sales, Service, Parts and the Business Office.

    Sales, Service, Parts & the Business Office…
    For Each Dept You Will Learn:

    Which Key Measurements to Focus on
    What "causes of poor performance" are often hidden from casual view
    How to create an "Improvement Plan" - then Execute
    Hints and Tips from both Chris and Rob to help Cure the problem
    How regular attention can yield big-time profit improvements

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  2. DJA2 Becky Chernek: Habits & Practices of Exceptional F&I Managers

    DJA2 Becky Chernek: Habits & Practices of Exceptional F&I Managers

    $97.00

    (Recorded Online Workshop)
    Original Air Date: January 15, 2015
    Presenter: Becky Chernek: Speaker info - www.dealersedge.com/Chernek
    Program Length: 90 minutes

    Learn the skills and habits of the most skilled F&I Managers in the business. By the way… also the most highly compensated.

    Jeff Sacks recently identified the F&I Manager as one of the key positions in the dealership where related efforts have most direct flow through impact on the bottom line. He urges General Managers to key in on this position to make sure the right person sits at the F&I control desk.

    Becky Chernek will examine the common attributes of the best F&I Managers in the business. From her vantage point, Becky has identified the habits and practices that allow these super performers stand out among their peers. Not surprisingly, these exceptional F&I Managers are also among the most highly compensated.

    You will learn…

    How these attributes contribute to F&I success:

    Communication…How to work with and through others for mutual success
    Goal Setting… How to set defined F&I Goals that set the stage for success
    Role-Playing… How to think outside the box in difficult F&I settings
    Continuing Education… How they realize the world is constantly changing and they simply do not know it all… constantly learning from others
    Performance Analysis… How to effectively track performance and I.D. areas needing improvement
    Motivation… How exceptional F&I Mgrs do not rely on others to set their motivation levels… they are true "self-starters"!

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  3. DHK3 Chuck Hartle' : Getting All Auto Group Parts Mgrs of All OEMs  on a Common Reporting System…It's Not Rocket Science

    DHK3 Chuck Hartle' : Getting All Auto Group Parts Mgrs of All OEMs on a Common Reporting System…It's Not Rocket Science

    $97.00

    (Recorded Online Workshop)
    Original Air Date: November 20, 2014
    Chuck Hartle' of PartsEdge - Speaker info - www.DealersEdge.com/Hartle
    Program Length: 80 minutes.

    How to structure parts performance measurements so that common reporting and comparisons make more sense. Yes… it can be done!

    Measuring parts department performance in multi-make auto groups can be a challenge. Most will claim that the OEM parts systems are so different and diverse that they prevent Store A to Store B comparisons. Everyone seems to operate with a different set of numbers. Some say it is necessary…

    Not so… says parts and inventory management guru Chuck Hartle'. In this workshop, Chuck will describe and detail for you a process for creating a suite of very basic measurements and reports that allow for comparisons from one store to another regardless of the OEM each dealership represents.

    You will learn:

    About Common Sourcing that will aid cross-store comparisons and communication
    How to set up Standard Reporting and criteria to help manage results, regardless of OEM
    How to review and adjust Source Accounting to keep critical Asset Accounts in line
    How to employ common measurements and terms to avoid cross-brand confusion and disputes

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $300 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  4. DHJ4 Sandi Jerome: The 5 Key Habits of Super Star Controllers & Office Managers

    DHJ4 Sandi Jerome: The 5 Key Habits of Super Star Controllers & Office Managers

    $97.00

    (Recorded Online Workshop)
    Original Air Date: October 23, 2014
    Presenter: Sandi Jerome. Speaker info - DealersEdge.com/Jerome
    Program Length: 60 minutes

    Get past being a "bean counter"… Control the top 3 Issues… Cash, Time and Profit… Plus 4 more "habits" of Super Star Controllers and Office Managers.

    One of the most important habits of Super Star Controllers & Office Managers is being proactive. The most effective at their responsibilities anticipate demanding situations and have a ready strategy and solution for each.

    Join technology guru Sandi Jerome as she profiles the Super Star Controllers and Office Managers she has met and worked with over decades.

    You will learn:

    How to use a Daily Cash Report to better manage Cash Flow
    How to get more out of your office staff by creating deadlines and objectives
    How to reconcile the Financial Statement's Net Profit to the "numbers" provided by sales and fixed operations
    How to balance your personal life and endure less work-related stress
    How to better interact with other managers and the dealer as you grow as a manager

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  5. Quick Start Guide to Dealership Financial Results

    Quick Start Guide to Dealership Financial Results

    Regular Price: $298.00

    Special Discount Price: $149.00

    Available in PDF and Hard Copy Format

    Essays on Strategies to Analyze and Grow Your Dealership or Auto Group

    New Car Dealerships: fits the general description of a local small business, but each dealership organization can be described by these characteristics:

    1st: Comes with some rather sophisticated financial analysis tools.
    2nd: Requires a rather complex organization chart to manage effectively.
    3rd: Is constantly being presented with an ever increasing array of new ways to successfully study and grow each profit center… as well as the entire dealership organization.

    The DealersEdge® Workshop Series routinely includes presentations by recognized industry leaders on topics that address the Senior Manager's need for an update on new ways to analyze and grow the business in a changing business environment.

    This collection of essays, based on recent DealersEdge® Workshops, summaries for you in print the ideas and suggestions of these industry experts… putting them all together in one place so you can compare and choose which might work best for your dealership organization.

    Essays Included in this 200+ Page Collection:

    The Big Picture:

    1. How to Read and Analyze the Financial Statement
    2. A Strategic Vision for Dealerships in 2025
    3. Key Performance Indicators - Keys to Professional Management & Growth
    4. How to Run Your Store by the "REAL" Numbers
    5. Forecasting or Goal Setting? A look ahead!
    6. How to Maximize the Value of your Dealership or Group
    7. A Car Dealer's Six Step Guide to Strategic Planning

    Studies on Expense Control:

    1. How car dealers routinely get overcharged in 5 key Expense Categories
    2. Getting a Grip on Dealership Energy Expenses
    3. Dealership Expense Control and Evaluation
    4. A Car Dealer's Do-It-Yourself Guide for Cutting Common Expense Items
    5. How to Identify and Stop Internal Theft in the Dealership Environment
    6. Internal Controls…Key to Mitigating Theft Risks

    Drill-Down Analysis by Profit Center:

    1. Six Profit Leaks in your Used Car Operations and How to Fix Them
    2. What Dealership Leaders Need to Know about Fixed Operations
    3. How to Achieve and Maintain 100% Service Absorption
    4. How to Create a Successful Business Plan and Forecast for Service
    5. A New and Better Way to Evaluate Parts Department Performance Learn More
  6. DHH2 Joni Stuker: Effective Dealership BDCs… What's Working & What to Avoid

    DHH2 Joni Stuker: Effective Dealership BDCs… What's Working & What to Avoid

    $97.00

    (Recorded Online Workshop)
    Original Air Date: August 14, 2014
    Presenter: Joni Stuker President of Owner Connect. Speaker Bio - www.dealersedge.com/Stuker
    Program Length: 90 minutes

    According to Joni Stuker there is a direct correlation between very successful dealerships and those employing an effective BDC strategy! Learn what is working for those who do BDCs best!

    Joni tells us that roughly 70% of all dealerships have something they call a BDC. But only a quarter of them are seeing any real or full success from the effort and expense.

    Join Joni as she explores what the most successful and effective BDCs have in common and how they make it work so well.

    You will learn:

    How to set daily performance standards
    Determining proper staffing levels & structure
    Effective strategies for recruitment, training and compensation
    All about "Hot Lead Follow Up Schedules"
    The Power of a LIVE T.O.---"Hold on…I have an idea!"
    Daily reporting to keep on plan
    How to work as a team with sales and service
    Where and how to start making a real difference with your BDC…

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  7. DHF3 Sandi Jerome: Driving Dealership Profit - Five Key Factors Holding You Back…and How to Fix Them Now!

    DHF3 Sandi Jerome: Driving Dealership Profit - Five Key Factors Holding You Back…and How to Fix Them Now!

    $97.00

    (Recorded Online Workshop)
    Original Air Date: June 19, 2014
    Presenter: Sandi Jerome
    Program Length: 80 minutes

    Learn the 5 Things that Every Manager Can Focus on Every Month…and Watch Your Profits Grow!

    Based on Sandi's vast experience, most dealership managers focus on surface numbers and results for an indication of how well their departments are performing. Her experience also shows that if your managers…from the top down to every department…focused on achieving better performance in just five areas, profits would soar.

    Visit with Sandi via this online workshop and learn the five areas of "low hanging fruit" that can help each department, and the dealership as a whole, experience remarkable profit improvements.

    You Will Learn:

    How Lack of Productivity Limits your Growth…where are the opportunities…
    Rethinking Gross Profit…Overcoming data silos that hide true costs and limit profits
    Why every dealership needs to rethink their Internal Controls to limit loss
    How to give managers a better process to unlock cash flows
    Tools for improved departmental expense control
    A Five Step Process to Maximize Profits in All Departments and for the Entire Store

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  8. DHF2 Rob Campbell: Fixed Operations Pay Plans…The 5 Reasons Some Work…While Others Fail

    DHF2 Rob Campbell: Fixed Operations Pay Plans…The 5 Reasons Some Work…While Others Fail

    $97.00

    (Recorded Online Workshop)
    Original Air Date June 12, 2014
    Presenter: Rob Campbell of The Mironov Group
    Program Length 120 minutes

    The Continued Fast-pace of change in the service and parts business has pushed fixed ops directors to come up with new ideas on how to use pay plans to motivate.

    Rob Campbell of the Mironov Group joins us with a frank discussion of new approaches and plans for compensation of key service and parts employees.

    You will learn:
    New applications of the "flat rate" pay system for techs
    What pay plans top-performing dealerships use in fixed ops
    How to combat "cost of sales" cutting into your labor gross retention
    How much should service advisors earn
    Can pay plans can turn advisors from order-takers into business builders
    Are parts advisors part of the fixed ops team or not?
    Where does CSI fit into pay plan design?

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  9. DHE4 Joe Magyar: How to Use "Captive Insurance" to Manage Risk… Generate Cash Flow & Tax Benefits

    DHE4 Joe Magyar: How to Use "Captive Insurance" to Manage Risk… Generate Cash Flow & Tax Benefits

    $97.00

    (Recorded Online Workshop)
    Original Air Date: May 22, 2014
    Presenter: Joe Magyar CPA of Crowe Horwath
    Program Length: 70 minutes

    New opportunities make Captive Insurance accessible to more and more dealers. Learn how to employ this strategy for added protection, cash flow and tax benefits.

    In this workshop, the presenters will discuss how to use captive insurance for a tax advantage and to fund potential risks to your dealership organization.

    Attendees will learn of a new… lower cost… funding option to protect against existing risk by employing a "related party insurance company" on a tax favored basis.

    These new opportunities make captive insurance accessible to more dealers than in the past. The presenters will share their views as leading dealership insurance and tax experts.

    You Will Learn:

    ## The definition of "Captive Insurance" and what it can insure
    ## How to identify risk areas at your dealership not currently protected
    ## The tax and cash flow advantages of a dealership "Captive"
    ## About new, lower cost funding options for structuring a Captive Insurance Company
    ## Why a Captive is now accessible to a significantly broader number of dealerships

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More
  10. DHD3 Steven Bernstein J.D.: New NLRB "Quickie Election" Rules Make Dealers Vulnerable…What to do when the Union comes knocking…

    DHD3 Steven Bernstein J.D.: New NLRB "Quickie Election" Rules Make Dealers Vulnerable…What to do when the Union comes knocking…

    $97.00

    (Recorded Online Workshop)
    Original Air Date: April 17, 2014
    Presenter: Steven Bernstein J.D.
    Program Length: 90 minutes.

    With a Union-friendly White House and the power of executive "rule making," many smaller bargaining units…like car dealers..become likely targets!

    Upending representation procedures that have stood the test of time, the U.S. National Labor Relations Board has revised its proposed rules in an apparent effort to expedite the union election process.

    Unions are expected to capitalize on these regulatory changes by stepping up organizing activity in an effort to reverse decades of decline.

    Labor law specialist Steven Bernstein J.D. will join DealersEdge for a workshop reviewing what you can legally do when the Union comes knocking.

    You Will Learn:

    ## About recent developments at the NLRB and their impact on dealerships
    ## About the latest tactics employed by organizers targeting retail automotive
    ## About the early warning signs of union activity and how to react
    ## Practical and lawful steps to effectively communicate with employees
    ## About "Quickie Elections" and how to operate within the new compressed time table
    ## How to implement lawful policies to protect your dealership from organization efforts

    SUBSCRIPTION OPTION:
    You can upgrade your Webinar or Recording purchase to a single-person 1-year subscription, allowing you full NO-ADDED CHARGE access to all future Live Webinars (45+ per yr) and our online library of over 160 Recordings of past programs. For just $400 more than the price of this program, you get it all for a period of one year! That is a total of just $497 for your single-person subscription (Season Ticket) including this program. You are free to cancel at any time during the first six months and receive a refund of the additional $400 paid for this upgrade - for any reason! Learn More

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