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DEALERSEDGE Welcome to DealersEdge
Advanced Management Education for Top-Tier Auto Dealership Managers
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  1. Alan Haig and Kevin J. Nill:  Mega-Trends Impacting Auto Retail In 2018… Highlights from the Haig Report

    Alan Haig and Kevin J. Nill: Mega-Trends Impacting Auto Retail In 2018… Highlights from the Haig Report

    $59.00

    LIVE MEMBERS ONLY WORKSHOP

    Presenters: Alan Haig and Kevin J. Nill
    Air Date: Thursday July 26 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 60 minutes
    SKU DMG4

    The Issues and Realities of Retail Automotive in 2018 and How That Impacts Dealer’s Ability to Compete, Profit, and Grow the Enterprise

    Auto retailing continues to enjoy strong results despite increasing headwinds from slowing sales and heightened competition.

    Dealers are facing continued pressure to manage in more efficient and cost-effective ways to maintain profitability and consolidation appears positioned to accelerate in the coming months. And future industry disruption appears poised to accelerate.


    Highlights:

    Macroeconomic Indicators- both the good and the not so good
    Light vehicle sales, inventories, incentives, lease penetrations, etc.
    The erosion of vehicle gross profits and dependence on F&I and Service to replace flagging bottom lines
    Dealership expense and net profit trends
    How recent tax changes can benefit both buyers and sellers… yes benefit!
    How dealers can grow in tougher times… the party is not over yet!
    Future disruptors and the impact on dealership consolidation and valuations
    Learn More
  2. Christine Andrews & Rob Campbell: 6 Internal Theft Scams that were Surprisingly Successful - Learn from the Mistakes of Others

    Christine Andrews & Rob Campbell: 6 Internal Theft Scams that were Surprisingly Successful - Learn from the Mistakes of Others

    $0.00

    FREE LIVE WORKSHOP

    Featuring: Christine Andrews & Rob Campbell from WithumSmith+Brown
    Air Date: Thursday August 9 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 60 minutes
    SKU DMH2

    Employees steal for a variety of personal motivations.., but the primary reason they steal is OPPORTUNITY!

    Earning a solid and ample profit from your dealership operations is a very good thing. But often the volume of money that flows through the organization is providing too many opportunities for employees and associates to dip into the till

    Attendees of this workshop will examine real-world employee theft cases to bring to light the most common errors that caused the dealership to be vulnerable. Using various financial and departmental reports, we will examine how to find answers to problems quickly and thoroughly.

    1. Learn the critical signs that something is wrong.
    2. See the most common thefts in action through real-world examples.
    3. Identify the weaknesses in your internal controls to better protect the dealership.
    4. How to evaluate and investigate patterns of unusual activity to determine if it is (a) fraud, (b) waste or (c) really okay.
    5. Building the right framework on internal controls unique to your dealership.
    Learn More
  3. CLOSEOUT SALE!! For Senior Dealership Managers -  Unlocking Your Full Potential in 2017

    CLOSEOUT SALE!! For Senior Dealership Managers - Unlocking Your Full Potential in 2017

    Regular Price: $299.00

    Special Discount Price: $149.00

    Available in PDF and Hard Copy Format

    The 2017 Edition Yearbook for Senior Dealership Management Professionals.
    Essays from Workshops Presented Industry Experts Focusing on What is Working for Your Peers from All dealership management positions - Enterprise-Wide Senior Managers, Fixed Operations Managers and Variable Operations Managers.
    Benefits:

    1. Zero in on What Your Peers in other dealership management positions are employing for increased efficiencies and bottom line profit growth.
    2. Sharpen and Hone Your Basic, yet critical, Auto Dealership Enterprise Management Skills
    3. 300+ Pages of Essays Drawn from the Content of Recent DealersEdge Workshops as presented by Auto Industry Experts!

    Essays Included in this 300+ Page Collection:

    CHAPTER 1 - UNLOCKING DEALERSHIP ENTERPRISE POTENTIAL IN 2017

    How to Protect the Value of the Business/Enterprise
    Highlights from Kerrigan's Blue Sky Report
    Strap a Rocket to Your Used Car Department
    Government Agencies Targeting Auto Dealers
    How to Fire Someone Fearlessly… Humanely
    How and Why to Hire Millenials
    New Hiring Technologies & How to Use Them

    CHAPTER 2 - FINANCIAL MONITORING & MANAGEMENT BEST PRACTICES

    Getting More and More Actionable Data From Your DMS
    Turning Balance Sheet Assets Into Hard Cash
    A Fresh Look at Forecasting & Budgeting Basics
    Expense Control - Getting Back to Basics
    New Tax Rules… How & Why of Captive Insurance Company Creation
    Back Office Consolidation for Auto Groups

    CHAPTER 3- LATEST IN DEALERSHIP DATA MANAGEMENT

    How to Protect Against Sudden DMS Price Increases
    How to Choose a CRM - DMS or Other 3rd Party?
    New Technology Useful to Auto Dealerships
    How & Why of Dealership Cyber-Security

    CHAPTER 4- UNLOCKING FIXED OPS POTENTIAL IN 2017

    How to Strap a Rocket to Your Service Department
    Business & Financial for Service Managers
    The Service Pricing Challenge - Getting the Right Price
    Service Pricing vs. Value Debate
    7 Essential Service Management Key Indicators
    Re-Engineering the Parts Pricing Matrix
    How to Avoid Parts Physical Inventory Nightmares
    Advanced Body Shop Management

    CHAPTER 5- UNLOCKING VARIABLE OPERATIONS POTENTIAL IN 2017

    New Look at Prospecting - How to Bag 1/3 of Future Sales
    Employing Video Presentations in the Sale Process
    How to Use Tablets in Your Selling System
    The How To of Video Walk-Around Demos
    Pay-Per-Click - How to Manage a Successful PPC Campaign
    Magic of Geo-Fencing… Marketing to Customer Smart Phones
    Online Tactics to Maximize CPO Sales
    Recruiting and Keeping the Very Best BDC Reps Learn More
  4. Updated 2017-  Job Descriptions for Dealership Staff

    Updated 2017- Job Descriptions for Dealership Staff

    $298.00

    Product Description:

    A powerful dealership management tool to help you:

    Align management and employee priorities
    Align management and employee expectations
    Boost employee satisfaction and reduce turnover
    Eliminate hours wasted on low-value tasks
    Head off costly legal issues
    Hire winners and get them up to speed quickly
    Avoid overstaffing and task duplications

    This comprehensive dealership management resource contains actual job descriptions (More than 100) from dealerships throughout North America. You’ll find valuable job description samples to help you get the most benefit from 30+ critical positions in your dealership organization. Learn More
  5. Joni Stuker Why Many Dealership BDCs Fall Short & How to Fix It

    Joni Stuker Why Many Dealership BDCs Fall Short & How to Fix It

    $0.00

    FREE RECORDED WORKSHOP

    Workshop Info:
    Air Date: Thursday April 19 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Joni Stuker
    Program Length: 60 Minutes
    SKU: DMD3

    The time and money you spend on installing, training and hiring is often wasted, if you have neglected the absolute need to get all stake holders on board.

    The secret of getting your BDC initiatives to work effectively is getting all the working pieces organized toward the common goal… all joined together to provide the customer with the best, more efficient and productive process possible.

    This cannot happen when individual stakeholders (individuals or even departments) do not respect the role others contribute to the teams success.

    Join Joni as she explores solutions to:

    Breaking down the wall between BDC & Sales
    Blending all departments & owning the customer’s household auto needs
    Compensating so everyone “wins”
    Fostering Teamwork so Everyone thinks Business Development Learn More
  6. Jeff Sacks: The Habits & Practices of the Exceptional General Manager

    Jeff Sacks: The Habits & Practices of the Exceptional General Manager

    $59.00

    LIVE MEMBERS ONLY WORKSHOP

    Presenter: Jeff Sacks
    Air Date: Thursday July 12 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 60 minutes
    SKU DMG2

    What are the common traits that allow some Automotive General Managers to stand out among their peers? Those that do stand out…what makes them tick?

    Jeff Sacks, for many years, has conducted a well-known and respected training session, specifically focused on the role of the dealership General Manager. Through this and other professional experiences, he has interacted with thousands of dealership GMs.

    Jeff is taking all this insight and perspective and will visit with us to discuss just what makes General Managers…well…Exceptional…the best of the best. So join us for this workshop and learn either what you need to do to join the ranks of the Exceptional… or maybe what to look for in prospective GMs or GMs-in-training.

    You will learn:

    What the best GMs do every day to stay on top
    How to successfully get your team to embrace your vision
    How to transition your efforts from doing to delegating
    Meetings: How many and how often?
    The key metrics to manage and monitor by department
    How to create the ideal General Manager pay plan Learn More
  7. Brian Bruggeman Accounting Best Practices: Mastering the One-Day End-of-Month Closing

    Brian Bruggeman Accounting Best Practices: Mastering the One-Day End-of-Month Closing

    $0.00

    FREE LIVE WORKSHOP

    Featuring: Brian Bruggeman, CPA at Crowe Horwath
    Air Date: Thursday August 23 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 60 minutes
    SKU DMH4

    It’s No Secret or Surprise! Fast, Accurate Monthly Financial Statements have multiple benefits…

    Is it really possible to complete your dealership’s month-end close in one day – without burning out your accounting staff and driving everyone crazy? Yes, you can do it and gain a lot in the process.

    A fast and accurate monthly close can help you manage your business better and focus quickly on troublesome issues. Streamlining the process will give you more informed decision-making, and the ability to make decisions or turn on a dime.

    What’s on Tap in this Online Workshop:
    Technology tools that can help you streamline the EOM Closing Process
    How to engage all departments to help you achieve the goal
    How to get vendors on board and cooperative toward a quick close
    A clear, step-by-step Process for the One Day Closing Learn More
  8. Jonathan Wilke & Thomas England CPAs Due Diligence Essentials for Buyers and Sellers

    Jonathan Wilke & Thomas England CPAs Due Diligence Essentials for Buyers and Sellers

    $59.00

    MEMBERS ONLY WORKSHOP RECORDING

    Workshop Info:
    Air Date: Thursday May 3 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Thomas England & Jonathan Wilke CPAs at Dixon Hughes Goodman LLP
    Program Length: 60 Minutes
    SKU: DME1

    Auto Group Consolidation Continues. Chances are you will be a Buyer or a Seller in the near future. Experts share their priorities and considerations no matter what side of the table you sit.

    What’s on Tap in this Online Workshop:

    What areas to focus on when performing a “quality of earning” analysis
    The “historical balance sheet” analysis and why it is important
    What terms to look for in an “asset purchase agreement”
    What terms to look for in a “stock purchase agreement”
    “Non-financial factors” should be part of your due diligence Learn More
  9. Brooke Samples: Auto Dealership Staffing Metrics

    Brooke Samples: Auto Dealership Staffing Metrics

    $59.00

    MEMBERS ONLY LIVE ONLINE WORKSHOP AND RECORDING

    This order includes a DealersEdge VIP Season Ticket Membership.
    Access This Workshop and Hundreds More!
    For Details and Options Please visit: https://vip.dealersedge.com/

    Workshop Info:
    Air Date: Thursday, March 29 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Brooke Samples from Profit Blueprints
    Program Length: 60 Minutes
    SKU: DMC5

    More Sales, More Profit & with the Right Amount of Staff

    Brooke will explore:

    Standard Support/Productive ratios… Sales & Fixed
    Ratios of Accounting to Other
    Balancing both headcount and payroll expense to maximize sales & profits
    Specific ratios – Sales per Salesperson – Contracts per F&I Mgr – Repair Orders per Service Advisor… Critical measurements!
    Use of Job Descriptions – not Job Titles
    Best Hiring Practices & Performance-Based Pay Plans
    Mentor-Mentee Programs
    Mobilizing managers to be Leaders when you have the right amount of staffing Learn More
  10. Terri Harris: What Auto Dealers Need to Know about IRS Form 8300

    Terri Harris: What Auto Dealers Need to Know about IRS Form 8300

    $59.00

    MEMBERS ONLY LIVE ONLINE WORKSHOP AND RECORDING

    This order includes a one year DealersEdge VIP Season Ticket Membership.
    For Details and Options Please visit:

    https://vip.dealersedge.com/

    Workshop Info:
    Thursday, February 15 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Terri Harris from Dixon Hughes Goodman
    Program Length: 60 Minutes
    SKU: DMB3

    As with everything involving U.S. tax law… The Devil is in the Details

    For 15 years Terri Harris led the IRS’ Motor Vehicle Industry Program as the Industry Specialist. She was seen as the IRS’ authority on auto dealership tax issues.

    Dealing with and complying with regulations centered on Form 8300, may seem like an old subject, but seldom is full compliance a simple thing. Terri joins us with a frank discussion of For 8300 and the absolute requirements that dealerships need to be aware and reminded of.

    You will learn:

    The definition of “cash” and what transactions must be reported
    If the customer must be notified that a Form 8300 was filed
    How to respond if the customer refuses to provide proper identification
    What records must you maintain and for how long
    How to insure your dealership’s compliance
    How to find additional information and guidance Learn More

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