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Recorded Webinars

DEALERSEDGE Welcome to DealersEdge
Advanced Management Education for Top-Tier Auto Dealership Managers
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  1. Joe Magyar How F&I Reinsurance Provides Value after Tax Reform

    Joe Magyar How F&I Reinsurance Provides Value after Tax Reform

    $59.00

    MEMBERS ONLY LIVE WORKSHOP AND RECORDING ACCESS

    Featuring: Joe Magyar, Tax Partner at Crowe LLP
    Air Date: Thursday September 27 2018
    1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
    Program Length: 60 minutes
    SKU DMI4

    What are the impacts of recent changes in the law?...&… Is a Captive Insurance Company right for you?

    Captive Insurance Companies have been a tax and cash flow strategy for many dealer groups in the past. But major changes in the law as a result of the Tax Cuts and Jobs Act of 2017 may be changing the game for the dealership group community.

    What you need to know about F&I Captive Insurance Companies from Joe Magyar, CPA and Tax Partner at Crowe LLP.

    Workshop Take-Aways:

    Discover the value of F&I profit participation programs
    Understand the structures available to maximize F&I profitability
    Demystify "Tax Reform" and learn how it affects F&I programs
    Be aware of the risks inherent in different F&I reinsurance
    Learn More
  2. Charles Feuss: Fearless Firing…Effective, Confident, Humane

    Charles Feuss: Fearless Firing…Effective, Confident, Humane

    $0.00

    Free Online Workshop

    Air Date: Thursday October 4 2018 at 1pm Eastern and 10am Pacific
    Featuring: Charles Feuss J.D. Kilpatrick Townsend & Stockton LLP
    Program Length: 60 Minutes
    SKU EMJ1

    Hiring and firing are normal and unavoidable aspects of business… Every manager needs to be educated about how to terminate an employee while minimizing risk!

    Firing someone has always had it legal dangers. Savvy, educated managers have known from the start that not "following the rules" could end up being very expensive… in both time and money.

    The Internet and speed and ubiquity of information… including personal information… makes this an even more dangerous minefield. Visit with Employment Attorney Charles Feuss as he discusses these issues with auto dealerships directly in focus.

    Key Presentation Takeaways:

    Discover the Myth and the Reality of "Employment at Will"
    Review the most common legal challenges to termination
    Beware of the dangers of Social Media… Facebook, Twitter, InstaGram, etc.
    Receive a 10 Step Action Plan to Terminate an Unwanted Employee Learn More
  3. Brian Bruggeman Accounting Best Practices: Mastering the One-Day End-of-Month Closing

    Brian Bruggeman Accounting Best Practices: Mastering the One-Day End-of-Month Closing

    $59.00

    MEMBERS ONLY LIVE WORKSHOP

    Featuring: Brian Bruggeman, CPA at Crowe Horwath
    Air Date: Thursday October 18 2018
    1pm Eastern/ 12pm Central / 11am Mountain / 10am Pacific
    Program Length: 60 minutes
    SKU DMJ3

    It’s No Secret or Surprise! Fast, Accurate Monthly Financial Statements have multiple benefits…

    Is it really possible to complete your dealership’s month-end close in one day – without burning out your accounting staff and driving everyone crazy? Yes, you can do it and gain a lot in the process.

    A fast and accurate monthly close can help you manage your business better and focus quickly on troublesome issues. Streamlining the process will give you more informed decision-making, and the ability to make decisions or turn on a dime.

    What’s on Tap in this Online Workshop:
    Technology tools that can help you streamline the EOM Closing Process
    How to engage all departments to help you achieve the goal
    How to get vendors on board and cooperative toward a quick close
    A clear, step-by-step Process for the One Day Closing Learn More
  4. How Healthy is Your Service Department? Let’s Perform a Check Up

    How Healthy is Your Service Department? Let’s Perform a Check Up

    $59.00

    Members Only Workshop

    Featuring: Ed Kovalchick of Net Profit, Inc
    Air Date: Thursday October 25 2018 at 1pm Eastern - 12pm Central - 11am Mountain - 10am Pacific
    Program Length: 60 minutes
    SKU: DMJ4

    Annual check ups are a means of auditing your health and wellbeing. Same goes for all dealership departments. Ed Kovalchick offers some guidelines to establish just how well your Service Department is performing.

    Consistency in your service processes is the primary key to maintaining high levels of performance that will benefit customers, employees and profitability.

    You will discover:

    How to establish and maintain “Consistent Processes” through documented instructions.
    How to audit these “Consistent Processes” to insure compliance and efficiencies
    How to make these “Consistent Processes” part of your organizational culture
    Borrowing from the success of others: How major hotel chains develop and maintain consistently high levels of compliance and performance in all locations Learn More
  5. Ray Branch: A Scientifically Proven & New Look at Fixed Ops Pay Plans

    Ray Branch: A Scientifically Proven & New Look at Fixed Ops Pay Plans

    $59.00

    Become a VIP Member and Receive Access to This Workshop - Reserved for Members Only
    Presenter: Ray Branch of The KEEPs Corporation
    Air Date: Thursday August 23 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 90 minutes
    SKU: EMH4

    Traditional Fixed Ops Pay Plans reward average performance… and if fact promote mediocrity. Better to use Key Performance Indicators to change behavior (process) to produce the gross profit goals desired.

    KEEPS' data and research show that traditional service department pay plans are not driving the correct human behavior…the behavior or process needed to achieve the desired gross profit targets.

    Visit with Ray Branch as he describes a scientifically proven way to motivate your service staff to new levels of performance. Learn the principles behind behavior/process management focused pay plans. These principles will convince you to junk the old traditional methods of rewarding strictly on a financial performance model. There is a better way…

    You will learn:

    Why Better…Exact differences between traditional pay plans and a behavior/process based approach
    How…Critical tips for designing a behavior/process focused pay plan system
    Implementation…The key elements of process improvement needed to move to this pay plan system
    Best Practices…Data-driven and supported best practices for achieving the highest gross and net profit results
    Proven Examples…How highly-skilled service managers are already using this approach to achieve consistent process and the financial improvements that result. Learn More
  6. Christine Andrews & Rob Campbell: 6 Internal Theft Scams that were Surprisingly Successful - Learn from the Mistakes of Others

    Christine Andrews & Rob Campbell: 6 Internal Theft Scams that were Surprisingly Successful - Learn from the Mistakes of Others

    $59.00

    Featuring: Christine Andrews & Rob Campbell from WithumSmith+Brown
    Air Date: Thursday August 9 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 60 minutes
    SKU DMH2

    Employees steal for a variety of personal motivations.., but the primary reason they steal is OPPORTUNITY!

    Earning a solid and ample profit from your dealership operations is a very good thing. But often the volume of money that flows through the organization is providing too many opportunities for employees and associates to dip into the till

    Attendees of this workshop will examine real-world employee theft cases to bring to light the most common errors that caused the dealership to be vulnerable. Using various financial and departmental reports, we will examine how to find answers to problems quickly and thoroughly.

    1. Learn the critical signs that something is wrong.
    2. See the most common thefts in action through real-world examples.
    3. Identify the weaknesses in your internal controls to better protect the dealership.
    4. How to evaluate and investigate patterns of unusual activity to determine if it is (a) fraud, (b) waste or (c) really okay.
    5. Building the right framework on internal controls unique to your dealership. Learn More
  7. Ed Kovalchick: Auto Technicians: Finding, Recruiting & Training for Today and the Future

    Ed Kovalchick: Auto Technicians: Finding, Recruiting & Training for Today and the Future

    $59.00

    Become a VIP Member and Receive Access to This Recording - Reserved for Members Only

    Featuring: Ed Kovalchick, Net Profit Inc
    Air Date: Thursday August 2 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 60 minutes
    SKU DMH1

    Current auto technician shortages, along with projected increased demand, is a real problem. Ed Kovalchick focuses on the growing problem and offers numerous ways you can recruit successfully for this vital position.

    Ed will explore with you:

    The legacy & history of the auto mechanic/technician… from the beginning
    What technical skills are needed… mechanical… collision
    Ways to “grow your own” – in-house development programs
    How technical schools can fit into your recruiting plan
    14 ways to recruit Inexpensively and successfully
    How to adequately define and describe the position and its career path
    Learn More
  8. Alan Haig and Kevin J. Nill:  Mega-Trends Impacting Auto Retail In 2018… Highlights from the Haig Report

    Alan Haig and Kevin J. Nill: Mega-Trends Impacting Auto Retail In 2018… Highlights from the Haig Report

    $59.00

    Become a VIP Member and Receive Access to This Recording - Reserved for Members Only

    Presenters: Alan Haig and Kevin J. Nill
    Air Date: Thursday July 26 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 60 minutes
    SKU DMG4

    The Issues and Realities of Retail Automotive in 2018 and How That Impacts Dealer’s Ability to Compete, Profit, and Grow the Enterprise

    Auto retailing continues to enjoy strong results despite increasing headwinds from slowing sales and heightened competition.

    Dealers are facing continued pressure to manage in more efficient and cost-effective ways to maintain profitability and consolidation appears positioned to accelerate in the coming months. And future industry disruption appears poised to accelerate.


    Highlights:

    Macroeconomic Indicators- both the good and the not so good
    Light vehicle sales, inventories, incentives, lease penetrations, etc.
    The erosion of vehicle gross profits and dependence on F&I and Service to replace flagging bottom lines
    Dealership expense and net profit trends
    How recent tax changes can benefit both buyers and sellers… yes benefit!
    How dealers can grow in tougher times… the party is not over yet!
    Future disruptors and the impact on dealership consolidation and valuations
    Learn More
  9. Don Tipton: The Exceptional Service Advisor

    Don Tipton: The Exceptional Service Advisor

    $59.00

    Become a VIP Member and Receive Access to This Recording - Reserved for Members Only

    Featuring: Don Tipton
    Length: 65 Minutes
    SKU EMG3

    Get the Right Person in the All-Important Service Advisor Position… Arguably the Most Significant "Profit Impact Player" on your Team!

    Two reasons to focus on the Service Advisor Position:

    Everyone know that Service Advisors see more dealership customers than anyone else and therefore have the greatest opportunity to win friends… or make mortal enemies… of your customers.
    Service Advisors have a huge impact on the bottom line with high bottom line "flow through" potential for the entire store… according to noted GM Trainer, Jeff Sacks!

    Yet it remains a troublesome position for fill successfully. Do your advisors measure up? How do you find and recruit those who will excel in this role. DealersEdge Contributor and noted Service Expert, Don Tipton, will offer his ideal profile of what it takes to be an Exceptional Service Advisor.

    Learn their Habits and Practices:

    What makes the Best Service Advisors stand out from their peers
    Just how much are top Service Advisors worth to the dealership both in reputation and bottom line profits
    What motivates top performing Service Advisors - are they self-driven or do they need the manager's "touch" to make it all work?
    A common set of practices that the Best Service Advisors follow every day and with every customer! Learn More
  10. Jeff Sacks: The Habits & Practices of the Exceptional General Manager

    Jeff Sacks: The Habits & Practices of the Exceptional General Manager

    $59.00

    Become a VIP Member and Receive Access to This Recording - Reserved for Members Only

    Presenter: Jeff Sacks
    Air Date: Thursday July 12 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 60 minutes
    SKU DMG2

    What are the common traits that allow some Automotive General Managers to stand out among their peers? Those that do stand out…what makes them tick?

    Jeff Sacks, for many years, has conducted a well-known and respected training session, specifically focused on the role of the dealership General Manager. Through this and other professional experiences, he has interacted with thousands of dealership GMs.

    Jeff is taking all this insight and perspective and will visit with us to discuss just what makes General Managers…well…Exceptional…the best of the best. So join us for this workshop and learn either what you need to do to join the ranks of the Exceptional… or maybe what to look for in prospective GMs or GMs-in-training.

    You will learn:

    What the best GMs do every day to stay on top
    How to successfully get your team to embrace your vision
    How to transition your efforts from doing to delegating
    Meetings: How many and how often?
    The key metrics to manage and monitor by department
    How to create the ideal General Manager pay plan Learn More

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