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MNC1 | Workshop Executive Summary | How to Write a Killer Business Plan for Service Improvement

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Don Tipton, President and founder of DTC Retail Consulting

Fixed Operations (Parts, Service, Body Shop) are called that for a reason, because their business volume is relatively stable in good years and bad. While lacks the heady rush of new and used vehicle sales, the good ones can be counted on to keep the lights on for you. And as vehicle sales begin to slow down, 2019 is shaping up to be one of those years when Fixed Operations steps from understudy to into the spotlight. So, if your Fixed Ops are not delivering what you need, now is the time to take a hard look and prepare for the inevitable down-cycle.

MNC1 | Workshop Executive Summary | How to Write a Killer Business Plan for Service Improvement

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