Welcome to DealersEdge

Workshop Executive Summaries

DEALERSEDGE Welcome to DealersEdge
Advanced Management Education for Top-Tier Auto Dealership Managers
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Items 41 to 50 of 169 total

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  1. MLH3 | Workshop Executive Summary | How to Create a Professional Image on the Service Drive… Become the Customer’s Trusted Advisor

    MLH3 | Workshop Executive Summary | How to Create a Professional Image on the Service Drive… Become the Customer’s Trusted Advisor

    $99.00

    PDF Download

    On August 17, 2014 Steve Kwiatkowski, President and CEO of Liqqid Technologies & Training shared his view about how your key front-line staff and your advisors can project a professional image on your Service Drive to improve retention, CSI, Sales and Profi ts. Steve Kwiatkowski, is a renowned expert in virtual sales and training technologies. He has been creating, developing and implementing sales presentation and training programs in automotive dealerships since 1984. Steve was the creator of the fi rst talking Virtual F&I programs in auto dealerships in 1995, and the fi rst talking Virtual Service Drive programs, and model specifi c service menu-selling programs in 2003. He and his staff currently support over 100 remarketing partners that supply Liqqid technology, support and training programs to thousands of dealerships and their sales, service and management staff , throughout the United States and Canada. Th is report is a summary of Steve’s comments and suggestions. ……….see Steve’s Contact Details on the last page. Learn More
  2. MLH2 | Workshop Executive Summary | Erik Nachbahr: New Spear Phishing Threats and Tips to Reduce the Risk of an Attack at Your Dealership

    MLH2 | Workshop Executive Summary | Erik Nachbahr: New Spear Phishing Threats and Tips to Reduce the Risk of an Attack at Your Dealership

    $99.00

    PDF Download

    On Aug 10, 2017 Erik Nachbahr, President and Founder of Helion Automotive Technologies joined us for an online workshop to share his thoughts on Spear Phishing and other internet cyber threats that dealers face today. Helion Automotive Technologies provides IT solutions to over 650 auto dealers with more than 25,000 end users. From fully managed services to IT assistance and Service Desk help, Helion Automotive Technologies handles all dealership IT needs. Th is report is a summary of Erik’s comments and suggestions. ……….see Erik’s Contact Details on the last page. Learn More
  3. MLG4 | Workshop Executive Summary | Automotive Financial Statement For Managers

    MLG4 | Workshop Executive Summary | Automotive Financial Statement For Managers

    $99.00

    PDF Download

    On July 27, 2017, Brooke Samples, President of Profit Blueprints LLC joined us for an online workshop to help us to better understand dealership financial statements. Over the course of her long career, Brooke Samples has worked with with Lloyd Schiller’s Dealer Service Corp, NCM and VW University, and as President of Profit Blueprints, has analyzed over 15,000 Dealership financial statements and coached and motivated hundreds of Dealership Managers in all departments across North America. Using her monthly financial analysis, Profit Blueprints, she compares Dealers’ financial statements to key Benchmarks. She then uses her vast reservoir of experience plus feedback from her Clients to help Managers utilize over 100 Action Plans. Th is report is a summary of Brooke’s comments and suggestions. ……….see Brooke’s Contact Details on the last page. Learn More
  4. MLG3 | Workshop Executive Summary | How to Apply for Retail Rates for Factory Reimbursed Warranty Claims

    MLG3 | Workshop Executive Summary | How to Apply for Retail Rates for Factory Reimbursed Warranty Claims

    $99.00

    PDF Download

    On July 20, 2017 Rob Campbell and Lou Young, Analysts for Withum Smith + Brown Accountants and
    Consultants (WS+B) joined us for an online workshop to share their thoughts about how applying the
    law can result in bottom line improvement.
    After a long and successful career as a dealership consultant and trainer,
    Rob Campbell joined WithumSmith + Brown Accountants and Consultants.
    WS+B is a full-service accounting and consulting fi rm and
    as dealer analyst, Rob uses his background to help his clients improve
    their operations through better planning and fi nancial review.
    He has written extensively and has 17 books and manuals about Fixed
    Operations under his belt. He is a frequent and popular speaker
    at industry events including ten NADA conventions.
    Th is report is a summary of his comments
    and suggestions.
    …To Contact Rob or Lou go to https://offers.dealersedge.com/withum.php Learn More
  5. MLG2 | Workshop Executive Summary | New Electronic Service Department Applications & What You Need to Know

    MLG2 | Workshop Executive Summary | New Electronic Service Department Applications & What You Need to Know

    $99.00

    PDF Download

    On July 13, 2017 Stefan Drechsel, Marketing Director of the Gillrie Institute, joined us for an online workshop with an update about the state of Service Department technologies and applications discussed what works, what doesn’t and what is worth the price. Th e Gillrie Institute is an advisory fi rm that helps dealers evaluate DMS, CRM, phone and other technology choices that save money, negotiate favorable terms that result in effi cient specifi cation and confi guration. Stefan has extensive experience in marketing management and with his expertise in technology and service marketing he helped launch the Gillrie Institute’s Phone System, CRM, and Th ird Party Consulting services. Stefan also manages Gillrie seminars and market research projects. He recently wrote the NADA guide to CRM and just initiated the biggest satisfaction survey about dealership phone systems that has ever been done. Th is report is a summary of Stefan’s comments and suggestions. ……….see Stefan’s Contact Details on the last page. Learn More
  6. MLF2 | Workshop Executive Summary | The Auto Controller WOW Factor - 5 Sure-Fire Ways to Create Quick Store-Wide Improvements

    MLF2 | Workshop Executive Summary | The Auto Controller WOW Factor - 5 Sure-Fire Ways to Create Quick Store-Wide Improvements

    $99.00

    PDF Download

    On June 8, 2017 Rob Campbell and Christine Andrews , Analysts for Withum Smith + Brown Accountants and Consultants (WS+B) joined us for an online workshop to share their thoughts about how successful Controllers bring quick bottom line improvement to their stores. Aft er a long and successful career as a dealership consultant and trainer, Rob Campbell joined WithumSmith + Brown Accountants and Consultants. WS+B is a full-service accounting and consulting fi rm and as dealer analyst, Rob uses his background to help his clients improve their operations through better planning and fi nancial review. He has written extensively and has 17 books and manuals about Fixed Operations under his belt. He is a frequent and popular speaker at industry events including ten NADA conventions. Th is report is a summary of his comments and suggestions. ……….see Rob & Christine’s Contact Details on the last page. Learn More
  7. MLA4 | Workshop Executive Summary | Ideal Pay Plans for General Managers

    MLA4 | Workshop Executive Summary | Ideal Pay Plans for General Managers

    $99.00

    PDF Download

    On January 26 2017, Jeff Sacks, President of Jeff Sacks Auto joined us for an
    online workshop to share his ideas about GM pay plans that strike the right
    balance of Reward, Motivation and Stability. Jeff is a recognized expert in dealership
    management and during his 30 year career has helped clients the world
    over. He is a sought aft er speaker, a prolifi c writer and created the popular
    ‘General Manager’s Boot Camp.’ In February 2011 he published a comprehensive
    pay plan manual with 100+ pay plan components titled, Dealership Pay
    Plans Th at Work.
    Th is report is a summary of Jeff ’s comments and suggestions.
    ……….see Jeff ’s Contact Details on the last page. Learn More
  8. MLA3 | Workshop Executive Summary | Service Advisors Exempt or Not?

    MLA3 | Workshop Executive Summary | Service Advisors Exempt or Not?

    $99.00

    PDF Download

    On January 19, 2017 employment attorney Charlie Feuss J.D. of Kilpatrick,
    Townsend & Stockton L.L.P (www.kilpatricktownsend.com) shared his thoughts
    on the current state of Service Advisor compensation and whether or not they are
    exempt from overtime.
    Charlie has dedicated more than 30 years to representing management clients
    exclusively in the areas of labor and employment law. He has represented a broad
    spectrum of employers in a wide range of industries including automotive, aerospace,
    bakery, food service, construction, healthcare, hospitality, manufacturing,
    retail and transportation.
    Th is report is a summary of Charlie’s comments and suggestions.
    ……….see Charlie’s Contact Details on the last page. Learn More
  9. MLA1 | Workshop Executive Summary | How to Get Better Information from Your DMS

    MLA1 | Workshop Executive Summary | How to Get Better Information from Your DMS

    $99.00

    PDF Download

    On January 5, 2017, Brooke Samples, President of Profi t Blueprints LLC joined us for an online workshop to share her thoughts on how to fi ne tune account numbers, journal sources, schedules and DOCs to create smarter & more profi t-focused DMS reporting. Over the course of her long career, Brooke Samples has worked with with Lloyd Schiller’s Dealer Service Corp, NCM and VW University, and as President of Profi t Blueprints, has analyzed over 15,000 Dealership fi nancial statements and coached and motivated hundreds of Dealership Managers in all departments across North America. Using her monthly fi nancial analysis, Profi t Blueprints, she compares Dealers’ fi nancial statements to key Benchmarks. She then uses her vast reservoir of experience plus feedback from her Clients to help Managers utilize over 100 Action Plans. Th is report is a summary of Brooke’s comments and suggestions. ……….see Brooke’s Contact Details on the last page.
    Learn More
  10. MKK3 | Workshop Executive Summary | Which Government Agencies Are Targeting Auto Dealerships – and How to Reduce Your Exposure

    MKK3 | Workshop Executive Summary | Which Government Agencies Are Targeting Auto Dealerships – and How to Reduce Your Exposure

    $99.00

    PDF Download

    On November 17, 2016 Max Zanan, Founder of Total Dealer Compliance joined us for an online workshop to share his thoughts about what government agencies are targeting auto dealers and how to reduce regulatory exposure. Total Dealer Compliance provides a comprehensive solution for car dealers to ensure compliance with Federal regulations within the Sales, BDC, F&I, Fixed Ops, HR, and IT departments. Services include auto compliance auditing with an ELearning Platform designed to mitigate the risks that dealers face from regulators with the goal of creating a compliance culture that will proactively reduce exposure. Th is report is a summary of his comments and suggestions. ……….see Max’s Contact Details on the last page. Learn More

Items 41 to 50 of 169 total

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