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Workshop Executive Summaries

DEALERSEDGE Welcome to DealersEdge
Advanced Management Education for Top-Tier Auto Dealership Managers
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  1. MNC4 | Workshop Executive Summary | How Auto Dealers are Benefitting from “Ride-Share” Drivers

    MNC4 | Workshop Executive Summary | How Auto Dealers are Benefitting from “Ride-Share” Drivers

    $99.00

    PDF Download

    Brian Benstock, General Manager and Vice President of Paragon Honda and Paragon Acura

    Just go to any airport or city center and Uber, Lyft and Via drivers, (much to the distress of medallion taxi services) are doing a brisk business.
    Past DealersEdge workshops have dealt with the legal and disruptive aspects of ride sharing services however the Cox Automotive 2018 Automotive Evolution of Mobility Study found that only two-percent of franchise dealers see mobility as a threat to their current businesses.
    But what of the other 98% of owners? For many, ride-sharing is still not on their radar, but some are just waking up to the opportunities for the plus business that can be realized by focusing on, and catering to, ride-share drivers. Brian Benstock reveals how his dealerships have been winning plus business from this relatively new class of vehicle owners. They have special needs and you can profit by being their supplier. Learn More
  2. MNC3 | Workshop Executive Summary | Dealership Accounting Office Health Check

    MNC3 | Workshop Executive Summary | Dealership Accounting Office Health Check

    $99.00

    PDF Download

    Brooke Samples, President of Profit Blueprints

    The accounting office is a key player in the overall health of your dealership.
    It’s not just a place where the results are counted... but a nerve center for monitoring and maintaining
    optimal financial management of dealership resources.
    So, is your accounting office operating efficiently? Effectively?... How do you know?
    For this topic, few can compare their expertise with that of Brooke samples.
    Join us for this “health check” presentation which includes a review of objectives, how to know when you
    are hitting your targets and a complimentary checklist to help you improve. Learn More
  3. MNC1 | Workshop Executive Summary | How to Write a Killer Business Plan for Service Improvement

    MNC1 | Workshop Executive Summary | How to Write a Killer Business Plan for Service Improvement

    $99.00

    PDF Download

    Don Tipton, President and founder of DTC Retail Consulting

    Fixed Operations (Parts, Service, Body Shop) are called that for a reason, because their business volume is relatively stable in good years and bad. While lacks the heady rush of new and used vehicle sales, the good ones can be counted on to keep the lights on for you. And as vehicle sales begin to slow down, 2019 is shaping up to be one of those years when Fixed Operations steps from understudy to into the spotlight. So, if your Fixed Ops are not delivering what you need, now is the time to take a hard look and prepare for the inevitable down-cycle.
    Learn More
  4. MNB4 | Workshop Executive Summary | Internal Dealership Controls to Prevent Theft and Embezzlement

    MNB4 | Workshop Executive Summary | Internal Dealership Controls to Prevent Theft and Embezzlement

    $99.00

    PDF Download

    Jeremy Epstein CPA, CFE, CAMS & Maya Sutanto CPA

    Auto dealers are routinely surprised and shocked at how a trusted employee could have stolen so much without obvious detection.
    Learn More
  5. MJB3 | Workshop Executive Summary | HABITS AND PRACTICES OF THE EXCEPTIONAL SERVICE ADVISOR

    MJB3 | Workshop Executive Summary | HABITS AND PRACTICES OF THE EXCEPTIONAL SERVICE ADVISOR

    $99.00

    PDF Download

    Don Tipton, President and founder of DTC Retail Consulting

    Service Advisors are one of the most visible yet oft en one of the most overlooked positions in the dealership. Th ey see more customers than almost anyone and therefore have the greatest opportunity to win friends or make enemies. Because of their signifi cant impact on the bottom line the advisors are one of the most critical positions in the store. Get it right and life is good! But get it wrong and it seems like a never ending river of woe. So how do you fi nd and recruit the right person who will succeed in creating loyal customers and contributing to the bottom line? What qualities does the Exceptional Service Advisor exhibit and can you turn an average advisor into an exceptional one?
    Learn More
  6. MNB1 | Workshop Executive Summary | The Legal Minefield for Auto Dealers in 2019

    MNB1 | Workshop Executive Summary | The Legal Minefield for Auto Dealers in 2019

    $99.00

    PDF Download

    Eric Chase, Partner at Bressler, Amery & Ross, P.C.

    The devil is always in the details, and never more so than in laws and rules governing the retail auto business. So, as we move into 2019, what are some of the details and minefields that dealers should be on the lookout for?
    Learn More
  7. MNA3 | Workshop Executive Summary | Strategies and Tools to Shrink WIP and Unapplied Labor

    MNA3 | Workshop Executive Summary | Strategies and Tools to Shrink WIP and Unapplied Labor

    $99.00

    PDF Download

    Rob Campbell Analyst and Joe Ro, CPA, Senior Manager for Withum

    When it comes to fi nancial statements and other reports, two items stand out as perennial problems for fi xed ops managers, Work in Process and Unapplied Labor. While eliminating these profi t drains may not be possible, it is possible to shrink them.
    Learn More
  8. MNA2 | Workshop Executive Summary | How to Find, Hire and then Keep Highly Productive BDC Reps

    MNA2 | Workshop Executive Summary | How to Find, Hire and then Keep Highly Productive BDC Reps

    $99.00

    PDF Download

    Joni Stuker-Davis, Founder and President of Owner Connect LLC

    Back when a million was still a big number, Steve Martin had a routine in which he explained how to become a millionaire. Step one is to get a million dollars. Sadly, many consultants take the same approach when it comes to creating a high performing staff. Step one is to hire high performing people. But they never tell you how to find and develop those high performers in the first place, how to hire them or how to keep them. While today’s presenter, Joni Stuker can’t help much when it comes to technicians and other key positions, she can when it comes to building a strong and productive Business Development Center stocked with the best BDC reps available. Learn More
  9. MML2 | Workshop Executive Summary | Aligning Dealership Pay Plans to the Labor Market & Economy of 2019

    MML2 | Workshop Executive Summary | Aligning Dealership Pay Plans to the Labor Market & Economy of 2019

    $99.00

    PDF Download

    Presenter: Brooke Samples of Profit Blueprints

    High levels of employee turnover have always been a challenge for auto dealers, and the most common reason employees leave is how they are paid.
    This churning brings with it a host of ills such as high replacement costs, training expenses, low productivity, low morale, mistakes and poorly handled customers.
    Finding new qualified people to fill openings, never an easy task, just got much more difficult as unemployment hovers around 4%.
    With a strong economic landscape, keeping your best people becomes your highest priority because replacing them is just too difficult.
    Since personnel expense is typically the largest expense in any non-manufacturing business, how do dealers and managers balance compensation with profitability?
    It starts with a pay plan.
    Learn More
  10. MML1 | Workshop Executive Summary | Accounting Office Consolidation for Multi-Location Dealer Groups

    MML1 | Workshop Executive Summary | Accounting Office Consolidation for Multi-Location Dealer Groups

    $99.00

    PDF Download

    Jodi Kippe and Kara Perkins of Crowe Horwath LLC joined us for an online workshop
    to share their thoughts on when it is advantageous for multi-location dealerships to consolidate
    their accounting offi ces.
    Jodi is a Partner and Kara a Senior Manager with Crowe Horwath LLC and combined have 41 years
    of experience working with auto dealers. Jodi leads the Crowe Navigator for
    Dealers performance management solution, is a co-moderator of Crowe’s
    popular CFO Roundtable and a member of SunTrust’s Dealer Advisory
    Board. She is a frequent lecturer for the National Automotive Dealers
    Association (NADA) and AICPA automotive conferences, as
    well as other automotive and state associations. She is a published
    author, with articles featured in trade magazines, periodicals
    and business journals.
    Th is report is a summary of Jodi and Kara’s comments and
    suggestions.
    ………. see Jodi and Kara’s Contact Details
    on the last page. Learn More

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