Welcome to DealersEdge

Workshop Executive Summaries

DEALERSEDGE Welcome to DealersEdge
Advanced Managemnet Education for Top-Tier Auto Dealership Managers
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  1. MLK3 | Workshop Executive Summary | Fighting Lower Gross Margins & Rising Costs: Solutions for Dealership Expense Management

    MLK3 | Workshop Executive Summary | Fighting Lower Gross Margins & Rising Costs: Solutions for Dealership Expense Management

    $99.00

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    Jodi Kippe, Partner and Steve Wojcicki, Senior Manager with the Retail Dealer Group of Crowe Horwath LLC joined us for an online workshop to share their thoughts on how to combat shrinking gross margins and control expenses. Jodi and Steve are CPAs with Crowe Horwath LLC and combined they have 41 years of experience working with auto dealers. Jodi leads the Crowe Navigator for dealers, performance management solution, is a co-moderator of Crowe’s popular CFO Roundtable and a member of SunTrust’s Dealer Advisory Board. She is a frequent lecturer for the National Automotive Dealers Association (NADA) and AICPA automotive conferences, as well as other automotive and state associations. She is a published author, with articles featured in trade magazines, periodicals and business journals. Th is report is a summary of Jodi and Steve’s comments and suggestions. Learn More
  2. MLK2 | Workshop Executive Summary | Re-thinking  the Parts Pricing Matrix to Maximize Profits in 2017

    MLK2 | Workshop Executive Summary | Re-thinking the Parts Pricing Matrix to Maximize Profits in 2017

    $99.00

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    On November 9, 2017 Chuck Hartlé, President of PartsEdge, Inc. joined us for an online workshop to update us on How to build the perfect parts pricing strategies for Customer, Wholesale and Internal sales and explores the role of Price Escalators in search of the right balance for price, value and profits. Chuck has 30 years of experience in the automotive parts industry with 20 in the dealership parts environment. For 15 years Chuck ran one of the largest Chrysler parts operations in Southern California and finished out his time as Fixed Operations Director for the same dealership before moving on to PartsEdge as a full time venture. Chuck was also co-founder and President of the Mopar Masters Parts Guild, a national guild consisting of the top Chrysler Parts Managers in the country. Since forming PartsEdge, Inc. Chuck has participated and spoken in front of many workshops, seminars, 20 Groups and Dealer Associations. This report is a summary of Chuck’s comments and suggestions. ……….see Chuck’s Contact Details on the last page. Learn More
  3. MLK1 | Workshop Executive Summary | How to Attract & Reward Key Employees via Compensation, Profit Participation and/or Ownership

    MLK1 | Workshop Executive Summary | How to Attract & Reward Key Employees via Compensation, Profit Participation and/or Ownership

    $99.00

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    On November 2nd, 2017 Joe Magyar and Tim Daub of Crowe Horwath LLP joined us for an online workshop to share their thoughts about rewarding key employees. Joe is a partner with the Retail Dealership practice and Tim is a Director working with clients on their executive compensation issues. Crowe Horwath LLP (www.crowehorwath.com) is one of the largest public accounting, consulting, and technology firms in the United States. Under its core purpose of “Building Value with Values®” Crowe Horwath uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. This report is a summary of Joe and Tim’s comments and suggestions. ……….see their Contact Details on the last page. Learn More
  4. MLJ4 | Workshop Executive Summary | Forecasting - Why Fresh Ideas and New Perspectives  Are Needed for Success in 2018

    MLJ4 | Workshop Executive Summary | Forecasting - Why Fresh Ideas and New Perspectives Are Needed for Success in 2018

    $99.00

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    On October 26, 2017, Brooke Samples, President of Profit Blueprints LLC joined us for an online workshop to expand on her suggestion to “fire yourself and then re-hire the you that you always wanted to be” and to embrace change and reach your potential. Over the course of her long career, Brooke Samples has worked with Lloyd Schiller’s Dealer Service Corp, NCM and VW University, and as President of Profit Blueprints, has analyzed over 15,000 Dealership financial statements and coached and motivated hundreds of Dealership Managers in all departments across North America. Using her monthly financial analysis, Profit Blueprints, she compares Dealers’ financial statements to key Benchmarks. She then uses her vast reservoir of experience plus feedback from her Clients to help Managers utilize over 100 Action Plans. This report is a summary of Brooke’s comments and suggestions. ……….see Brooke’s Contact Details on the last page. Learn More
  5. MLJ3 | Workshop Executive Summary | Declined Service Recommendations - Creating a Solid Follow Up Calling Process

    MLJ3 | Workshop Executive Summary | Declined Service Recommendations - Creating a Solid Follow Up Calling Process

    $99.00

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    On October 19, 2017 Greg Criss of Criss Consulting LLC., (http://www.crissconsulting.net/) joined us for an online workshop to share his thoughts about how to capture more declined services with a solid follow up process. In 1980, Mr. Criss began his career as a Service Advisor at a large Toyota dealership and was soon promoted to Service Manager. During his later tenure as Service Director, and Fixed Operations Director he won many awards such as Cadillac and Pontiac Masters, and the President’s Club of Nissan.   In 1998 he joined MSX International and a year later formed his own consulting business. In 2006, Greg joined NCM Associates and has helped many dealers improve their fixed operations, net profit and customer happiness. In addition Greg has spoken before large association groups such as the Chicago Auto Trade Association and Eastern New York Car Association of Retailers (ENYCAR) to name a few. Greg has conducted dozens of weekly training workshops such as the “Service Advisors Boot Camp” and “Service Manager’s Boot Camp” as well as on-site seminars for mega dealers such as the Holman, Ridell and the Sunset Auto Groups. This report is a summary of Greg’s comments and suggestions. ……….see Greg’s Contact Details on the last page. Learn More
  6. MLJ1 | Workshop Executive Summary | Successful Succession Planning for Today’s Auto Dealers

    MLJ1 | Workshop Executive Summary | Successful Succession Planning for Today’s Auto Dealers

    $99.00

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    On October 5 2017 Don Hannahs CFP, founding Partner at Planning Solutions Group, a 30-person Wealth Management fi rm with offi ces in Maryland and Virginia, joined us for an online workshop to share his thoughts about succession and continuity planning. Don is a recognized expert and has taught fi nance and retirement courses at Christopher Newport University (CNU) and Montgomery College. Don has addressed many trade associations including the DC Bar, Associated Builders & Contractors, Northeast Farm Equipment Dealers Association, Virginia Association of Roofi ng Professionals, Printing & Graphics Association, NECA, and NADA where he regularly addresses the Academy Graduates and Families on Succession Planning. Th is report is a summary of Don’s comments and suggestions. ……….see Don’s Contact Details on the last page. Learn More
  7. MLI2 | Workshop Executive Summary | The Basics of Employee Handbooks in Auto Dealerships Today

    MLI2 | Workshop Executive Summary | The Basics of Employee Handbooks in Auto Dealerships Today

    $99.00

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    On September 14, 2017 employment attorney Charlie Feuss J.D. of Kilpatrick, Townsend LLP (www.kilpatricktownsend.com) shared his thoughts about how a properly constructed employee handbook can keep you out of legal hot water. Charlie has dedicated more than 30 years to representing management clients exclusively in the areas of labor and employment law. He has represented a broad spectrum of employers in a wide range of industries including automotive, aerospace, bakery, food service, construction, healthcare, hospitality, manufacturing, retail and transportation. Th is report is a summary of Charlie’s comments and suggestions. ……….see Charlie’s Contact Details on the last page. Learn More
  8. MLI1 | Workshop Executive Summary | Steve Nickelsen An In-House Process for Preparing Future GMs and Dealers for Your Auto Group

    MLI1 | Workshop Executive Summary | Steve Nickelsen An In-House Process for Preparing Future GMs and Dealers for Your Auto Group

    $99.00

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    On September 7, 2017 Steve Nickelsen, CEO of Nickelsen/DealersEdge joined us for an online workshop to share a new plan to improve your in-house capacity to identify, train and develop critical future leaders.

    Steve is a recognized expert and for over 32 years has focused on improving
    dealership net profi t. He has worked with more than 8,000 dealers, general
    managers and sales managers to improve their businesses and he has trained
    more than 20,000 automotive salespeople. His clients include some of North
    America’s most profi table automotive organizations who enjoy superior customer
    satisfaction and retention. He is a frequent speaker for companies and
    conventions that are related to the automotive industry, and has been the
    highest rated speaker at NADA. He has worked with OEMs, importers
    and directly with car dealers to help them improve sales, profi tability
    and eff ectiveness.
    Th is report is a summary of Steve’s comments and suggestions.
    ……….see Steve’s Contact Details on the last page. Learn More
  9. MLH4 | Workshop Executive Summary | Alan Haig: Mega-Trends Impacting Auto Retail Today - Highlights from the Haig Report

    MLH4 | Workshop Executive Summary | Alan Haig: Mega-Trends Impacting Auto Retail Today - Highlights from the Haig Report

    $99.00

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    On Aug 14, 2017 Alan Haig, Founder & President of Haig Partners joined us for an online workshop to share his thoughts on trends and changes in today’s automotive landscape. Haig Partners is the leading buy-sell advisory fi rm for owners of higher value dealerships and dealership groups. Th ey have been involved in the purchase or sale of over 270 dealerships since 1996 for a total value of over $3.5 billion (excluding inventories), more than any other team in our industry. Th is report is a summary of Alan’s comments and suggestions. ……….see Alan’s Contact Details on the last page. Learn More
  10. MLH3 | Workshop Executive Summary | How to Create a Professional Image on the Service Drive… Become the Customer’s Trusted Advisor

    MLH3 | Workshop Executive Summary | How to Create a Professional Image on the Service Drive… Become the Customer’s Trusted Advisor

    $99.00

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    On August 17, 2014 Steve Kwiatkowski, President and CEO of Liqqid Technologies & Training shared his view about how your key front-line staff and your advisors can project a professional image on your Service Drive to improve retention, CSI, Sales and Profi ts. Steve Kwiatkowski, is a renowned expert in virtual sales and training technologies. He has been creating, developing and implementing sales presentation and training programs in automotive dealerships since 1984. Steve was the creator of the fi rst talking Virtual F&I programs in auto dealerships in 1995, and the fi rst talking Virtual Service Drive programs, and model specifi c service menu-selling programs in 2003. He and his staff currently support over 100 remarketing partners that supply Liqqid technology, support and training programs to thousands of dealerships and their sales, service and management staff , throughout the United States and Canada. Th is report is a summary of Steve’s comments and suggestions. ……….see Steve’s Contact Details on the last page. Learn More

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