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DEALERSEDGE Welcome to DealersEdge
Advanced Management Education for Top-Tier Auto Dealership Managers
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  1. Jeff Sacks: The Habits & Practices of the Exceptional General Manager

    Jeff Sacks: The Habits & Practices of the Exceptional General Manager

    $59.00

    LIVE MEMBERS ONLY WORKSHOP

    Presenter: Jeff Sacks
    Air Date: Thursday July 12 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 60 minutes
    SKU DMG2

    What are the common traits that allow some Automotive General Managers to stand out among their peers? Those that do stand out…what makes them tick?

    Jeff Sacks, for many years, has conducted a well-known and respected training session, specifically focused on the role of the dealership General Manager. Through this and other professional experiences, he has interacted with thousands of dealership GMs.

    Jeff is taking all this insight and perspective and will visit with us to discuss just what makes General Managers…well…Exceptional…the best of the best. So join us for this workshop and learn either what you need to do to join the ranks of the Exceptional… or maybe what to look for in prospective GMs or GMs-in-training.

    You will learn:

    What the best GMs do every day to stay on top
    How to successfully get your team to embrace your vision
    How to transition your efforts from doing to delegating
    Meetings: How many and how often?
    The key metrics to manage and monitor by department
    How to create the ideal General Manager pay plan Learn More
  2. Don Tipton: The Exceptional Service Advisor

    Don Tipton: The Exceptional Service Advisor

    $0.00

    FREE ONLINE WORKSHOP

    Featuring: Don Tipton
    Air Date: Thursday July 19 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 80 minutes
    SKU EMG3

    Get the Right Person in the All-Important Service Advisor Position… Arguably the Most Significant "Profit Impact Player" on your Team!

    Two reasons to focus on the Service Advisor Position:

    Everyone know that Service Advisors see more dealership customers than anyone else and therefore have the greatest opportunity to win friends… or make mortal enemies… of your customers.
    Service Advisors have a huge impact on the bottom line with high bottom line "flow through" potential for the entire store… according to noted GM Trainer, Jeff Sacks!

    Yet it remains a troublesome position for fill successfully. Do your advisors measure up? How do you find and recruit those who will excel in this role. DealersEdge Contributor and noted Service Expert, Don Tipton, will offer his ideal profile of what it takes to be an Exceptional Service Advisor.

    Learn their Habits and Practices:

    What makes the Best Service Advisors stand out from their peers
    Just how much are top Service Advisors worth to the dealership both in reputation and bottom line profits
    What motivates top performing Service Advisors - are they self-driven or do they need the manager's "touch" to make it all work?
    A common set of practices that the Best Service Advisors follow every day and with every customer! Learn More
  3. Alan Haig and Kevin J. Nill:  Mega-Trends Impacting Auto Retail In 2018… Highlights from the Haig Report

    Alan Haig and Kevin J. Nill: Mega-Trends Impacting Auto Retail In 2018… Highlights from the Haig Report

    $59.00

    LIVE MEMBERS ONLY WORKSHOP

    Presenters: Alan Haig and Kevin J. Nill
    Air Date: Thursday July 26 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 60 minutes
    SKU DMG4

    The Issues and Realities of Retail Automotive in 2018 and How That Impacts Dealer’s Ability to Compete, Profit, and Grow the Enterprise

    Auto retailing continues to enjoy strong results despite increasing headwinds from slowing sales and heightened competition.

    Dealers are facing continued pressure to manage in more efficient and cost-effective ways to maintain profitability and consolidation appears positioned to accelerate in the coming months. And future industry disruption appears poised to accelerate.


    Highlights:

    Macroeconomic Indicators- both the good and the not so good
    Light vehicle sales, inventories, incentives, lease penetrations, etc.
    The erosion of vehicle gross profits and dependence on F&I and Service to replace flagging bottom lines
    Dealership expense and net profit trends
    How recent tax changes can benefit both buyers and sellers… yes benefit!
    How dealers can grow in tougher times… the party is not over yet!
    Future disruptors and the impact on dealership consolidation and valuations
    Learn More
  4. Ed Kovalchick: Auto Technicians: Finding, Recruiting & Training for Today and the Future

    Ed Kovalchick: Auto Technicians: Finding, Recruiting & Training for Today and the Future

    $59.00

    LIVE MEMBERS ONLY WORKSHOP

    Featuring: Ed Kovalchick, Net Profit Inc
    Air Date: Thursday August 2 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 60 minutes
    SKU DMH1

    Current auto technician shortages, along with projected increased demand, is a real problem. Ed Kovalchick focuses on the growing problem and offers numerous ways you can recruit successfully for this vital position.

    Ed will explore with you:

    The legacy & history of the auto mechanic/technician… from the beginning
    What technical skills are needed… mechanical… collision
    Ways to “grow your own” – in-house development programs
    How technical schools can fit into your recruiting plan
    14 ways to recruit Inexpensively and successfully
    How to adequately define and describe the position and its career path
    Learn More
  5. Christine Andrews & Rob Campbell: 6 Internal Theft Scams that were Surprisingly Successful - Learn from the Mistakes of Others

    Christine Andrews & Rob Campbell: 6 Internal Theft Scams that were Surprisingly Successful - Learn from the Mistakes of Others

    $0.00

    FREE LIVE WORKSHOP

    Featuring: Christine Andrews & Rob Campbell from WithumSmith+Brown
    Air Date: Thursday August 9 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 60 minutes
    SKU DMH2

    Employees steal for a variety of personal motivations.., but the primary reason they steal is OPPORTUNITY!

    Earning a solid and ample profit from your dealership operations is a very good thing. But often the volume of money that flows through the organization is providing too many opportunities for employees and associates to dip into the till

    Attendees of this workshop will examine real-world employee theft cases to bring to light the most common errors that caused the dealership to be vulnerable. Using various financial and departmental reports, we will examine how to find answers to problems quickly and thoroughly.

    1. Learn the critical signs that something is wrong.
    2. See the most common thefts in action through real-world examples.
    3. Identify the weaknesses in your internal controls to better protect the dealership.
    4. How to evaluate and investigate patterns of unusual activity to determine if it is (a) fraud, (b) waste or (c) really okay.
    5. Building the right framework on internal controls unique to your dealership.
    Learn More
  6. Brian Bruggeman Accounting Best Practices: Mastering the One-Day End-of-Month Closing

    Brian Bruggeman Accounting Best Practices: Mastering the One-Day End-of-Month Closing

    $0.00

    FREE LIVE WORKSHOP

    Featuring: Brian Bruggeman, CPA at Crowe Horwath
    Air Date: Thursday August 23 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 60 minutes
    SKU DMH4

    It’s No Secret or Surprise! Fast, Accurate Monthly Financial Statements have multiple benefits…

    Is it really possible to complete your dealership’s month-end close in one day – without burning out your accounting staff and driving everyone crazy? Yes, you can do it and gain a lot in the process.

    A fast and accurate monthly close can help you manage your business better and focus quickly on troublesome issues. Streamlining the process will give you more informed decision-making, and the ability to make decisions or turn on a dime.

    What’s on Tap in this Online Workshop:
    Technology tools that can help you streamline the EOM Closing Process
    How to engage all departments to help you achieve the goal
    How to get vendors on board and cooperative toward a quick close
    A clear, step-by-step Process for the One Day Closing Learn More
  7. Rob Campbell: How to Balance the Parts Department Checkbook

    Rob Campbell: How to Balance the Parts Department Checkbook

    $59.00

    MEMBERS ONLY WORKSHOP

    Presenter: Rob Campbell
    Air Date: Thursday May 31 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 60 minutes
    SKU DME5

    How to make the Parts DMS inventory Jive with the General Ledger!

    It's no secret that when it comes to the Parts Department, the dealership runs two sets of books.

    One set is kept and controlled by the Parts Manager and is geared toward inventory management… keeping the right parts on the shelves to satisfy the Service Department's needs and avoiding obsolescence. It's mostly about the physical parts themselves.
    The other set of books is kept and controlled by Accounting. The General Ledger is the financial blueprint for the enterprise, but in this instance it is primarily concerned with the dollar value of the parts department's assets and liabilities. It is mostly about the dollar value of the investment.

    Problem: On the surface they seldom agree.

    And sometimes, the imbalance can point to very real problems and potential losses. Therefore, like balancing your checkbook, you need to isolate the differences and reconcile regularly.

    This workshop is an in-depth look at strategies to help balance the 2 sets of books, and/or identify problems needing solutions.

    You will learn:
    Primary causes for inventory valuation disputes between Parts and Accounting
    Strategies for identifying and "balancing" reasonable and routine differences
    How the 2 sets of books can help hide serious problems and potential losses
    Solutions for inventory shortages and overages.
    How Parts & Accounting can work together to balance the 2 sets of books Learn More
  8. DealersEdge Management Leadership Journal Volume 3 Number 3

    DealersEdge Management Leadership Journal Volume 3 Number 3

    $59.00

    HARDCOPY AND PDF DOWNLOAD
    DEALERSEDGE VIP MEMBERSHIP INCLUDED WITH PURCHASE

    Published 3 Times Per Year & Packed with the Latest Leadership & Management Innovations for Auto Dealers and their Management Team!

    The Journal of Leadership & Management will help all Auto Dealership Managers...
    Tap into New Ideas & Strategies...What's Working for Your Peers
    Sharpen and Hone Your Basic, But Critical, Management Skills
    Discover the Habits & Practices of the Very Best Managers of the Very Best Dealerships
    Stay on the Cutting Edge of Modern Management Thought and Practice in the Highy Competitive World of Retail Automotive Management and Leadership! Learn More
  9. Don Tipton: How to Create a "Disney-Like" Customer Experience In Your Dealership Service Department

    Don Tipton: How to Create a "Disney-Like" Customer Experience In Your Dealership Service Department

    $59.00

    MEMBERS ONLY WORKSHOP

    Presenter: Don Tipton of DTC Retail Consulting
    Air Date: Thursday May 10 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Program Length: 90 minutes
    SKU EME2

    Find out what it would take to change your Service Department so that customers want to return and do business with you! Instead of "marketing" to them, create the retail atmosphere that "attracts" them and pleases them no end!

    Some retailers have already mastered the "Disney-like" approach to the customer experience. Department stores like Nordsrom have achieved nirvana…a body of customers that can't wait to visit and spend money… a lot of money!

    Visit with Don Tipton has he explores just what you need to do to help break the mold and create a Service Department where customers can't wait to visit and spend money.

    You will learn:

    How to control the customer environment
    How to create expectations and then exceed them every time
    How to control the employee environment
    How to manage employees so that they deliver that consistent customer experience Learn More
  10. Jonathan Wilke & Thomas England CPAs Due Diligence Essentials for Buyers and Sellers

    Jonathan Wilke & Thomas England CPAs Due Diligence Essentials for Buyers and Sellers

    $59.00

    MEMBERS ONLY WORKSHOP RECORDING

    Workshop Info:
    Air Date: Thursday May 3 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Thomas England & Jonathan Wilke CPAs at Dixon Hughes Goodman LLP
    Program Length: 60 Minutes
    SKU: DME1

    Auto Group Consolidation Continues. Chances are you will be a Buyer or a Seller in the near future. Experts share their priorities and considerations no matter what side of the table you sit.

    What’s on Tap in this Online Workshop:

    What areas to focus on when performing a “quality of earning” analysis
    The “historical balance sheet” analysis and why it is important
    What terms to look for in an “asset purchase agreement”
    What terms to look for in a “stock purchase agreement”
    “Non-financial factors” should be part of your due diligence Learn More

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